Category: community indicators

References on Lurking

I was asked about some useful references on lurking and lurkers this week, so I thought I’d refresh  myself with a few that I like. (I’ve written about ithere on the blog quite often over the years!)

Personally, I’m of the school of thought that lurking is a form of legitimate peripheral participation, that in most cases, if everyone actively participated we’d be overwhelmed, that we often and appropriately lurk offline and that lurking is not always “take and no give,” that people do in fact take what they learn one place and often use it and contribute elsewhere. It is more generalized reciprocity.

First, is an old discussion summary from the Online Facilitation list from 2003, compiled by Chris Lang which still has value to me. You an find it here   TIPs for Facilitating Lurking

Second is another distillation of conversation, this time from CPSquare. Download file.

Of course, this has been studied in the academic community, such as this paper on why lurkers lurk, from Jenny Preece and Blair Nonnecke (pdf prepub).

Finally, some fine blog posts on lurking by friends and colleagues. (Edited to add more links March 30)

My bottom line is one’s approach to lurking is context dependent. If full participation is a stated requirement (as in a job or a course) one must find ways to facilitate and enable that participation. The larger and more open the group, the more lurking is a natural and expected behavior.

Photo Credit:

Community Technology Spidergram Evolves Again

gabrielesspidergramIt is so lovely having a fabulous network – including people I just barely know, but who then hook in with a moment of insight, a remix or ready to augment a forming idea or practice. Gabriele Sani from World Vision in Italy has recently done this with the Community Orientations Spidergram from our Digital Habitats book.  He saw a post I put on KM4Dev and immediately took it further!  He has taken the spidergram and put it into an Excel spreadsheet. You simply put in the values in the table on tab 1 on the spreadsheet,  and voila, a lovely spidergram image is produced (see tab 2 of the spreadsheet).

Here is the tool: CoP-Orientation-Spidergram-Tool

This is a great tool to help people visualize the diagram at a distance – when you don’t have the comfy proximity of a white board and a bunch of post it notes. I also love the visual background Gabriele put in – lovely.

Others have been sharing their spidergrams. I’ve been tagging them on Delicious. You can find my spidergram tags here: http://delicious.com/choconancy/spidergram. Here is one from Sylvia Currie that she did with Gliffy – another way to  do the activity:

So why are seeing and sharing these practices useful? Gabriele’s spreadsheet  is useful not just because he created the it, but because he tried the work within his organization, saw the need for a “tweak,” the need to “tinker” and improve — and DID IT! Then he shared it back. Sylvia’s gave us another way to “crack the nut.” This is the value of working in the open, of iterating both internally and externally.

THANK YOU, Gabriele and Sylvia. And to the rest of you, do you have a Spidergram story to share?

Community Indicators: Orton Family Foundation Heart & Soul Photo Contest

I’ve written for years about community indicators. From the Orton Family Foundation comes a nice reification of visual community indicators – photos of our communities. You might want to enter some photos of your community. Or collect those contributed via Flickr as a great indicator of YOUR community.

Orton Family Foundation Heart & Soul Photo Contest

There’s something special about every community—the corner barbershop on Main Street, acres of wilderness, busy local shops, a striking shoreline, lively gathering places and deep-rooted traditions. That character is why people love their towns, it’s why they live there, and it’s also increasingly in danger.

BiddoRochambeau_260x400.jpgEnter the Orton Family Foundation’s first Heart & Soul Photo Contest and help us and citizens of small cities and towns across the country celebrate, nurture and revive community heart and soul—the special cultures, landscapes, economies, traditions and values that make places unique.

    1. Take a photo that captures the heart and soul of a community you love.
    2. Fill out the contest entry form.
    3. Upload up to 5 photos to Flickr and post them to the Community Heart & Soul Photo Contest Group.
    4. Tell your friends, visit often to see new photos, and come back in January to vote for the winners.

The entry period is open from November 5, 2009 until January 5, 2010. Finalists will be announced in late January, followed by public voting to choose the winners. The First Prize winner will receive a Flip minoHD camcorder, and two runners up will receive gift certificates to B&H Photo/Video. All finalists and winners will be showcased on our website and in the Heart & Soul gallery at the COMMUNITYMATTERS10 Conference to be held in Denver, Colorado, October 5th through 7th, 2010.

Canberra Countryside and Communities

hanging with Leigh and Sunshine

Wednesday I hopped on a plane to Canberra to spend some time with the creative and energetic Leigh Blackall and Sunshine Connelley, their two magnificent pooches, Lego and Mina, and spend an afternoon with some communities of practices folks in national government here in the capitol city. After I arrived, Leigh and Sunshine took me out to the beautiful Murrumbaidgee River, about 30 minutes outside of town. We swam in the river and had a nice BBQ dinner in the warm afternoon sun. The water was just cool enough and the current not too strong to allow us to wallow in the shallows. It was a perfect antidote to being in planes and conference rooms, well peppered with conversation.

Thursday, we headed again out of town to Braidwood. Man, I could fall in love with this town. Between the Bread Dojo bread (Matt, you are an amazing baker), the beautiful setting and community spirit, one could be tempted to bid on the old hotel and pub up for auction. heh! Then we high tailed it back to town, allowing me to walk into my appointment just on time and have a great afternoon talking about the ideas surfaced in Digital Habitats and wrestling with the challenges of working in a government organization.

Then it was off to the airport and on my way to sunny and unseasonably warm Adelaide! Mike Coglan met me and we then went out to dinner with the energetic Brad Beach and John (whose last name I did not quite get. Mike as has a great shot of Brad here. You can see John here.)