What is YOUR history of online facilitation?

History of Online CommunityIn just over a week I’ll be in Ft. Worth, Texas, opening Monday’s session of the Elearning 2010 Conference. My topic is “Online Facilitation 13 Years On: What We Learned and What Do We Need to Learn?” Despite all best intentions, I’m just now getting concrete on what I want to do in this more traditional ‘podium’ opportunity. There are so many things we could talk about. So I’m wondering, what is YOUR history of online facilitation? What are the key turning points for you? And what do you see in the future?

The fabulous ScOPE online community asked these sorts of questions in a 2007 online event facilitated by my friend Nick Noakes, and it was fun to go back and reread them. (Link here, or SCoPE_ Seminars_ Online Fac. PDF)

Here is a little context from me:

I have been living, breathing, obsessing about online facilitation since 1996-97 when I fell down the online community rabbit hole in Howard Rheingold’s Electric Minds. I sensed something important, and sought to give voice to that intuition over the past 14 years. (Funny, when we set on the title, it was 13 years. oops!) Using only my offline facilitation experience, I dove blindly in, sometimes flying, sometimes crashing and burning.

Over the years I started to write about what I was learning and point to the giants upon whose shoulders I stood. Online, that meant among others, Peter and Trudy Johnson Lenz, Jessica Lipnack and Jeffrey Stamps (for their virtual team pioneering work), Lisa Kimball and the folks at Metanet, Liz Rykert, Howard Rheingold and all of the hosts and facilitators at Electric Minds (old and newer), The Well and the myriad of other communities I have belonged to. Offline I built upon the core facilitation knowledge of folks like Sam Kaner, Peggy Holman, Roger Schwarz, Juanita Brown, Harrison Owen, and many, many others.

In 2004, I took a stab at a more academic review entitled A Short History o f Online Facilitation.

Things have changed. The way technology enables us to be together has dramatically expanded what it means to “be together” and thus our practices of being together. Shifts have happened in online facilitation of  communities and networks, for learning, teams, communities of practice, for advocacy and action, for games and play. The horizon is so much broader.

Where to start the story…

Where to imagine where it is going?

Your thoughts?

Reading Joyce’s Dubliners With Imaginary Friends

Joyce in English and ItalianDear Readers

As you know, I am curious and entranced with electronically mediated communications, relationships, work and learning. You may NOT know that I’ve never read James Joyce beyond snippets. So when the always amazing Barbara Ganley suggested I join in this February project reading Joyce’s Dubliners with a group of people – some of whom I know, some of whom I’ve met and some of whom are total mysteries to me, I said, sure, why not!

Chris Lott is our distributed from the side ring leader, helping us stake out our loosely defined territory. Reading Joyce’s Dubliners … Join In the Fun! – Ye Olde Motley Readers

The tag is #motleyread

If you want to listen instead of read, check this out.

There are plans afoot to use some postcard art, paper and snail mail. That inspired me to stop at a used book stall here in Rome, where I am working for the week, and find a copy of Joyce’s Dubliners in Italian. Which of course, I can’t read Italian. I was going to cut it up and make post cards for each chapter, but now I’m having pangs about cutting up a book.

I am two short stories in, still chewing. I won’t be posting my reading log here on the blog, but instead either in fragments, tagged out in cyberspace, on paper (to be scanned when I get home) or just in my mind. But if you want to read along, join us!

Belated Reflections from “Journalism that Matters” PNW

Earlier this month  I attended  the Journalism that Matters Pacific Northwest gathering here in Seattle. With the theme “Re-Imagining News and Community in the Northwest,” I was given the chance to stop, listen and reflect on journalism, my community and me. A chance to look at the news ecology.

I am not a journalist. At most, this blog is simply a reporting of my thinking, my being, working and learning in the world. However, from 1981 – 1989 I worked for a news organization in a variety of roles, close to, but never as a journalist. That foray taught me a lot about broadcast journalism, both the highs and the lows. I started when broadcast journalism was still playing a central role in local civic participation. I left when it was plunging towards “news as a commodity to sell advertising.” From true dedication of broadcast time and resources to community issues, to selling public service announcements essentially as advertising with advertisers’ needs driving the decision making. It was bleak.  At that moment, my disillusionment was profound. I think in many ways I turned my back on journalism because the “business” had, in my estimation, burned both me and my community. My eyes could not see the journalism in broadcast journalism. I returned to only reading the newspaper.

At the gathering, I had the chance to turn back again and face journalism, but with a different constellation of people who are part of and interested in journalism. This was the 14th Journalism that Matters gathering, an ongoing series of conversations that grapple with journalism in an entirely changed context than I knew it in the 1980’s. Best of all, they are filled with people who remind me of the best of what I saw early in my career.

The Open Space notes from the sessions can speak best to the range and outcomes of the conversations. They ranged from free thinking brainstorming to concrete action and next steps. I’m perhaps rather distant from the journalistic steps, but I can offer my reflections. So with that long preamble, here I go.

Bev Trayner, Josien Kapma and David Wilcox, people from my network, tweeted a question to me right at the start of the conference, asking about the role of social reporting in journalism. That elicited some Tweet based questions of “what is social reporting.” So already the meaning making had begun. For those who still want to know, according to David Wilcox, social reporting is “an emerging role, set of skills and philosophy around how to mix journalism, facilitation and social media to help people develop conversations and stories for collaboration.” (See the social reporting wiki for more.)

I suspect citizen journalism is a form of social reporting. For me the question is about transparency and how one chooses to be a social reporter. Is it as someone trying to objectively cover an event? Editorialize? Synthesize? Focus on particular outputs? Some of these transgress traditional journalist  practices and perhaps even ethics. My conclusion is that social reporting sits on the continuum that includes journalism, but often moves outside of its bounds and becomes more subjective than objective. If that is what is needed, that’s useful. Ethically it suggests we should disclose our intentions and agendas as social reporters!

When I did not have enough background or experience to actively participate in conversations, I focused on …guess what… some social reporting, picking up comments that resonated for me and sent them out over Twitter. I think I disclosed that these were just snippets I appreciated. Hm, I had better go back and check! I blogged a couple of times (here and here), but I kept finding myself drawn back to the overall event Twitter stream and to the interactions to my Tweets both from my network and people outside of that network.

I wondered what a summary of those Tweets would reveal. I have captured my tweets and, more interesting to me, the responses and retweets (RTs) from others. You can find them here –> JTMTwitterSummary if you are interested in look at them. I wish I had the time and attention to analyze them, but I don’t. My quick take aways are:

  • surprise at how many people found the snippets interesting enough to respond or retweet
  • the large number of new followers I gained over that weekend — and I still wonder why they  chose to follow me instead of simply following the #jtmpnw tag. I’ll leave that musing for others.
  • My favorite tweet did get retweeted: RT @NancyWhite: Journalism can convene the conversations that help make meaning across the network. It doesn’t have to DEFINE them. #jtmpnw

Themes and Streams
Finally, there were a few themes that I connected with in the Sunday Open Space sessions around the role of games and fun in journalism, “slow news” and journalism and global health. From my perspective, both of these show us that journalism can play a very important role in a networked world that is, in many ways, different from an earlier hub and spoke role predicated on broadcasting and printing.

Games, Fun and Journalism
journalism mattersAka, “Spinach and Ice Cream,” this conversation started with some reflections about our beliefs about what news people “should” be consuming and what they “like” to consume. Wary of stereotypes, and wondering who makes these judgments, I kept quiet for a while. But I was deeply amused by the “spinach/ice cream dichotomy” offered. Hey, I like ’em both.

More seriously, it is interesting to think about game theory and the aspects of games that engage us.  Can they foster community engagement about “what matters?” There were some great tweets and the start of a conversation about this, but attention is fractured and scarce. The themes slip through my mind and my fingers and I let them go.  But there is something here…

Slow News
Michele Ferriere caught many people’s imagination with the comparison of slow news to slow food. The localness. The savoring. This one comes down to a line from the Chinook Observer’s Cate Gable: “Slow news is like slow food — it takes a community.” I wonder if networks are more likely containers for fast news, and communities for slow. I have no idea. Something to chew on….

Global Health
Sanjay Bhatt, the session convenor, asked “how do we leverage Seattle know-how for entrepreneurial solutions to global basic needs?” My response was that journalism can help us convene the conversations that help make meaning across the network. It doesn’t have to DEFINE them. So the next step might be to visualize the network of people interested in global health news and began weaving the network by raising issues, convening conversations and reporting those conversations. I tweeted out many resource URLs from this session if you are interested.

Journalism and Networks
From these musings, my key take away was that journalism has a role in network weaving. So many of the networks emerge, they aren’t built per se. They are powerful if we are aware of them and use them. We can notice them. Amplify thing in them that have value. Dampen the things that don’t work.

In community activism, issues need both internal (private) facing spaces and external facing spaces. Journalism can weave across those external faces to see patterns of civic engagement and make them visible.

Journalism that Matters – Day 3

Nancy's grapic recording of a JTM open space sessionWe are into day 3 of Journalism that Matters, Re-imagining News and Community in the Pacific Northwest. (Hashtag on Twitter and Flickr #jtmpnw). I’m blogging from the opening circle – which feels both “in the moment” and perhaps disrespectful to be tapping away at my computer while others share their thinking of our conversations to date. The shift from wondering, divergent thinking, possibility (and probably some grief) is starting. More comments about action. I’m inherently interested in action.

Yesterday I did a small graphic recording of the session on “Disturbance, Disruption and the Artist” – I like this because I listen more than talk, and those of you who know me, I like to talk. There again was this strong sense of “wanting to stay connected” and I kept feeling like I needed to add a disturbance.

The disturbance I suggest is that we find the continuum of inward connecting to like minded people and share initiatives all the way to the outward facing, networked action which throws each of us connecting outward, not inward. Balancing the closeness and connection of community with the wider possibility of “infecting” others with journalism that matters by forging outward.

We need both.

The second thing that struck me in that session was the idea of a game to connect communities and news. The meme of play with it’s joy, challenge, cooperation and competition keeps coming up in every domain I touch upon. So now, today, I’m wondering what such a game would look like. What do you think? What sort of game would weave journalists and community members into a functional news ecosystem?

A few other comments from the artist session resonated with me.

  • The relationship between the artist/the artful person and the journalist being a key nexus. Love the idea. Love the term “artful person.” It feels like it opens more doors.
  • The “layer” of possibility. mmmm…. yummy and I’d like to think and visualize more upon this one.
  • Voice and identity – these always show up. Are we listening?

Finally, in the third session of the day I fell into a very pragmatic group on wikis. I was immediately at home and swept into the conversation. Clearly I have a bias for action. 🙂

Journalism That Matters Pacific NW Conference

Yesterday through Sunday I’m at the Journalism that Matters Conference, the Pacific Northwest (USA) gathering to “re-imagine news and community in the Pacific Northwest.” So far yesterday 200 of us started to get to know each other in small conversational groups, browsed the work of various media and information groups and organizations (the new Northwest News Ecosystem,) and then more conversations into the evening. Alas, I had to leave in the afternoon as I’m still not 100% after the flu (ick) so I went home to conserve energy for the Open Space sessions today.

It was very interesting to see where people were coming from via an activity called “the wind blows for…” Fewer journalist that I expected, very few working in mainstream media today, but many who used to. Many community activists. Some students. Lots of passion!

The first conversations yesterday were about why we were there and what best possible outcome we might expect. I am not a journalist. I used to work in TV and radio, but not as a journalist. So why did I choose to go?

At least two reasons I’m conscious of and probably more that haven’t raised their little heads yet! First, I sense that how we discover, share and make meaning of our world is critical to our moving forward positively in that world. Right now our media universe is not only changing, but there are some strengths and assets that need visibility and support, and some weaknesses we, as citizens, might not want to support. What role do I have in that? I hope to learn more.

The second, at really the initial reason was because two of the organizers are good friends and I admire their work. So I came to learn from the event itself.

I hope to Tweet and post about it over the weekend, energy allowing. Tweet me at http://www.twitter.com/NancyWhite if there is anything you want me to explore for you.