Tools for Catalyzing Collaboration

Eugene Eric Kim of Blue Oxen Associates pinged me today about an offering coming up that looks really juicy. It resonates a bit with some of the workshops I’ve been doing with clients. I love that he is mixing tools with process and fundamental views about participation.  I’m really interested in learning more about the “conceptual framework.”  Sounds like technology stewardship!!

blueoxenThe workshop starts next week, and the application deadline is Monday, so if this looks interesting, jump in! And tell us how it was.  (I am facilitating a bit too intensely the next three weeks to fully commit to another workshop – but I was sorely tempted!)

Blue Oxen Associates » Tools for Catalyzing Collaboration: June 2009
There are an overwhelming number of online tools that promise to help you collaborate more effectively. How do you know which ones are right for you? How do you tailor those tools for your organization? And most importantly, how do you use these tools most effectively?

Blue Oxen Associates principal, Eugene Eric Kim, will be leading an intensive, four week online workshop that explores these questions. In this workshop, you will:

* Develop a conceptual framework for how to think about, evaluate, and apply online tools and social media to your work.
* Get real, hands-on experience with several of these tools.

You will be working with your fellow participants in a Blue Oxen Collaboratory, where you will have the opportunity to play with tools such as microblogs and Wikis for real learning and collaboration. At the end of this workshop, you will understand how to think strategically about online tools, even as they continually and rapidly evolve.

Topics

* Patterns of high-performance collaboration
* Identity, trust, and reputation
* Strategies for effective communication and knowledge sharing
* Specific tools include:
o Email, mailing lists, and online forums
o Teleconferences and shared screens
o Social Media / Web 2.0
o Wikis
o Blogs
o Microblogs

There are a number of other online tools available for catalyzing collaboration, and we will not even attempt to cover all of them. However, this course will help you develop fundamental skills that will apply to all online collaborative tools.

What is also interesting is that Eugene is doing “pay what you feel it is worth.” I’ve been very interested in this model, but a bit timid to try it.

Social Media in International Development Workshop

Do you work for an international development NGO? Then sign up now for the next Social Media Workshop offered by the ICT-KM Program of the CGIAR. Here are the details:

After a successful pilot online event (See blog posts about the event), the CGIAR, through its ICT-KM Program, is pleased to offer an online Social Media Workshop from May 25 to June 12 2009.

Moodle space

“Social media is using the Internet to instantly collaborate, share information, and have a conversation about ideas, and causes we care about, powered by web based tools.” – [We Media]

Social media offers a move from “push” communications towards a place where we can interact with our constituents and engage with them in ways we never could before. It enables us to network with colleagues and some stakeholders.

Objective of the workshop: Introduce researchers, communications professionals and knowledge sharing practitioners to social media tools and support their social media strategy development. As a participant, you will:

Obtain an understanding and appreciation of the role and value of social media.
Learn how to apply social media concepts and tools to both gather information and increase the dissemination of your information.
Learn how to apply social media concepts and tools for collaboration and interaction with your organization’s staff and partners.
Learn from participants of mixed professional and organizational backgrounds.

Outline of the 3-week event

Week 1 – Introductions, conversations and assessment of your communications needs and goals.
Week 2 – Social Media Tools wikis, blogs, twitter, file and photo sharing, and many more. You can join the exploration of a range of tools or start a new discussion on tools of your own choice.
Week 3 – Social Media Tools and strategies. How these tools can help you to achieve your knowledge sharing goals. Develop your strategy.

Number of participants: minimum 22,maximum 30

Language: English

Dedicated time: A minimum of one hour per day, asynchronous you decide when you go online, as well as two telephone conversations, one during Week 1 and the other during Week 3. Optional synchronous calls or chats may be offered if there is an interest.

Open to: CGIAR staff, partners, agricultural and development organizations

Platform: Moodle, Skype and/or telephone. If you choose to use a landline, you will be responsible for long-distance costs. You should have regular access to the Internet. Some tools may not be accessible for those with low bandwidths. You may need to check with your IT department, as some web-based services you wish to explore may be currently blocked in your organization and you may need to seek support to access them.

Facilitators: Nancy White (Full Circle Associates), Simone Staiger-Rivas CGIAR-CIAT, Meena Arivananthan CGIAR-WorldFish

Cost: USD 500

Please write to Simone Staiger-Rivas (s.staiger@cgiar.org) for questions and subscription by May, 15 latest.

Coming out of the Graphic Facilitation Closet

Well, I guess it is time to walk my talk and declare I CAN DRAW. After doing it on the side, teaching it to others, I realized it was time to declare this part of my practice on my website.

Today I put up a page on the workshops I’ve been doing, as well as outing my own graphic practices page. I hope to more formally structure the visual online offerings I’ve been playing with as well.  I say this also as I prepare to send in my registration to this years International Association of Visual Practitioners gathering in Montreal.

Here are the workshop offerings. They make nice additions to existing meetings, especially if you need to break up all the talk talk talk! What do you think?

Graphic Facilitation Workshops

Beyond doing graphic recording myself, I offer two kinds of workshops on the practice of graphic recording and facilitation. One focuses on the use of visuals associated with specific facilitation techniques and group processes, and the other is a simple, hands on introduction to graphic recording, also known as “I CAN DRAW.” I can also customize a workshop for your needs either alone or with one of my collaborators. (Image courtesy of Pen Machine)

Using Visuals With Group Processes & Facilitation Methods
This workshop originated at NexusU/Nexus for Change at Bowling Green State University in 2008. It offers an overview of how visuals can enhance group facilitation processes and methods such as World Cafe, Open Space, Appreciative Inquiry, and other methods, including interactive drawing methods that can be used to break the ice or open up thinking about an issue in a non-verbal manner. This workshop is part lecture, part conversation and a short hands on experience.

Description: Are you the kind of person who loves working with groups, who is interested in finding new ways to apply your listening and recording skills, and who learns best from doing and reflecting? Are you intrigued about the role of visuals in our group interactions and learning, especially in the context of whole systems change methods such as The World Cafe, Appreciative Inquiry and Open Space? This workshop is designed for a group of people to play and learn together to develop your their practice in graphic recording and facilitation in the context of group processes. (You can see some examples here ). Graphic recording at its most basic is capturing what is happening in a group or presentation. (To learn more, see http://www.visualpractitioner.org/education/whatis1.htm )

We’ll take a glimpse into the world of graphic recording, provide time to experiment and play with a range of tools and techniques, and explore how they can support a variety of whole systems change methods.

If you are looking for more of the “how to” part, pair it with the “I CAN DRAW” workshop.

Length: 2 hours minimum up to full day paired with “I CAN DRAW”

I CAN DRAW – Hands On Writing on Walls

This playful experiential workshop takes place almost entirely at the drawing surface, ideally in a room where we can hang large paper all around the room or use constructed 4×8 foot drawing boards. This workshop can start with very introductory level work for those who are reluctant to draw, and can be customized up to a full day graphic recording/facilitation workshop which includes not only the recording, but preparation and follow up with digital images. For those who want more in depth techniques, I usually bring in another artist to show the advanced work. Then people can see a range of styles and expertise. I’m still on the “newbee” side of the practice. This can help make the reluctant more comfortable. We can look silly together safely.

Description: Want to draw your notes instead of write them? Visually capture what is happening at a meeting or in a classroom? Engage people beyond words and text? Then come learn to write on walls, the practice of graphic recording and facilitation. Learn some basic techniques and tricks that enable any of us to draw as a way of capturing and communicating ideas with each other. This is a playful, hands-on experiential workshop. You do NOT need previous experience or have to consider yourself an artists. We can ALL draw. Come prepared to get your hands dirty. Bring a digital camera to record the fruits of your labor.

Length: 1 hour minimum, ideally 2-3 hours. Can be paired with “Using Visuals With Group Processes & Facilitation Methods”

For a sense of a very short “I CAN DRAW” session, here is 6 minutes from a lightening fast 45 “taste of” workshop at Northern Voice in 2009.

Nancy White, on Graphic Recording 101 from jmv on Vimeo.

Testimonials and Blogposts About My Work

Learning to Draw Perfect Circles and Starfish People: Capturing Collaborative Energy

Meg Whetung, Communications Designer

(Used with permission)

Nancy White’s session on graphic recording (or visual note taking) had an approachable mood and her exercises engaged participants in exploration. Standing up with markers and pastels in hand, there was laughter and the letting go of any preconceptions we carried about drawing. As a graphic designer, I draw every day, yet I left this session with many new ideas.

Observing Nancy’s approach, friendly tone, funny anecdotes, and her detailed yet simple explanations and the effect she had on the group taught me how to encourage people to relax and participate in an activity they may not ordinarily be comfortable with.

Collaboration has definitely been a buzzword in our office over the past few months, and as a designer I’m interested in opportunities to collaborate with non-designers (clients, editors, web programmers). Nancy’s session made me think about getting everyone together at the start of a project, equipping them all with pens and paper and generating initial ideas together visually – potentially a fun and effective way start to a project.

Check out Nancy’s Online Facilitation Wiki for tools and discussion of these visual methods. While explaining the benefits of taking a visual approach, she notes that visuals are “open and inviting to meaning-making (while text can be experienced as more declarative).”

I think this makes a great case for using graphic recording techniques during brainstorming meetings, where the goal is to explore possible meanings and outcomes together.

CPsquare’s Connected Futures Workshop

Flickr CC image by takuya miyamotoIt’s time to register for the Connected Futures Workshop that begins April 20.

I’m on the team again this time holding the fort on week 4. My partners in learning/crime are John Smith, Bronwyn Stuckey, Shirley Williams and Etienne Wenger. We are using Howard Rheingold’s Social Media Classroom as our home base this round (we vary each time to add to our own learning!) Note, you’ll get a pre-press copy of the now-infamous and as of yet still unpublished “Digital Habitats: stewarding technology for community” book, plus a 6 month membership to CPSquare. So be there or don’t be square. (Sorry, I could not resist!)

It should be fun. Holler if you’d like more information. Here is the boilerplate!

Connected futures: New social strategies and tools for communities of practice is a five-week workshop for community managers, designers and conveners to explore social strategies and tools to support them (referred to by some as Web2.0). We anticipate offering it twice a year. This workshop is a hands-on, practice-shifting, dive into the use of new technologies to meet community needs. At the end of this workshop, participants can expect to:

  • Become more confident in managing and combining tools to support a community’s orientation and ongoing activities
  • Develop a deeper understanding of how new tools enable one another, are adopted and supported in communities
  • Have productive and lasting social connections with other participants, community leaders and community conveners.

New technology stewards are encouraged to join us. The workshop includes virtual field trips to successful communities and dives into the use of new tools. We will explore many readily available technologies, including web conferencing, teleconferences, blogging, RSS syndication, microblogging, social bookmarking and tagging, wikis, mashups, and social networking. Each aspect has the support of experts and leaders in areas such as organizational, educational, government and enterprise communities. Participants will work through a process of thinking through new social strategies and technologies to support the ongoing life of their respective communities of practice. Participants will also receive an advance electronic copy (PDF) of parts of the forthcoming book “Digital habitats: stewarding technology for Communities ” (Wenger, White, and Smith 2008).

See what previous participants have said about the workshop.

Requirements:

While this workshop is intended to be challenging, it is grounded in today’s reality for communities of practice, social strategies and new tools. We assume some experience with communities of practice and with technologies such as teleconferences, web forums or email lists. Our aim is to support practitioners: participants should be in a leadership role or intending to take one on, or be convening an existing community of practice.

  • Participants are expected to be conversant with basic notions such as domain, community and practice and have had experience participating in or organizing online events and learning activities (such as the Foundations of Communities of Practice workshop).
  • Participants should be willing to install, run and experiment with an array of tools (such as Skype) on their computers.
  • Participants should be confident to converse in English.
  • Participants commit to 20 to 40 hours of engagement over the 5 weeks. Since several phases and phase changes are designed into the workshop structure (we change technologies, modes of connecting, and frameworks), participants need to be attentive enough to make those changes with us when they are scheduled.

The workshop includes a lot of modeling by both workshop leaders and participants of learning interactions, stratagems, and tactics using a dozen different social technologies. We are all “teachers” and “learners.”

The workshop is designed to support:

  • Getting to know each other and each other’s communities (Community)
  • Creating “a workshop as laboratory” (Practice)
  • Exploring real communities, from an insider’s and outsider’s perspective to see community orientations & technology integration (Domain and Practice)
  • Considering the role and activity of the technology stewards in authentic situations (Practice)
  • Exploring the uses of social technologies to stay in touch with each other, as well as for sustained focus on a topic (Practice)
  • Experiencing the design of learning agendas and then configuring technology to pursue those agendas (Domain and Practice)
  • Articulate strategies to introduce new social technologies to a community (Domain and Practice)

We’re designing the workshop to support:

  • Getting to know each other and each other’s communities
  • Creating “a workshop as laboratory”
  • Exploring real communities, from an insider’s perspective to see community orientations & technology integration
  • Considering the role and activity of the technology stewards in authentic situations
  • Exploring the uses of social technologies to stay in touch as well as for sustained inquiry
  • Experiencing the design of learning agendas and then configuring technology to pursue those agendas
  • Articulate strategies to introduce new social technologies to a community

Readings from Wenger, White and Smith’s “Stewarding Technology for Communities” and several other sources on topics such as:

  • Communities of practice theory glimpse
  • Community technology stewardship
  • Tools and their Integration
  • Scanning the Technology Landscape
  • Orientations: community experience and configuration of tools
  • A More Distributed Future
  • A Learning Agenda

Tuition is as follows:

Standard rate $995
NGO, Non-profit employee $795
Student $595

Participants receive a free 6-month membership in CPsquare upon completion of the workshop.

If money is a challenge in this economy, write me directly to inquire about “FON” discounts. (Friends of Nancy).

Photo Credit: takuya miyamoto