Category: facilitation

Brandy Agerbeck’s Obama Speach Visual Capture

For those of you interested in visual thinking and graphic recording, take a look at this! Brandy was inspired to do a visual capture of Obama’s inaguration speech – something quite different than she normally does. 

Brandy Agerbecks Graphic Facilitation Work

I was really interested to read about her process…

… I ended up scribbling down the main points I heard in pencil on a notebook. Not a real-time drawing. And as I scribbled notes, I realized that it was critical to quote Obamas words. One of my skills is to distill points into shorter, clearer phrases. Because this content was recorded and would be quoted, it was good to keep it in Obamas voice, even if it took my shape, my synthesis.

After I scribbled the notes, I downloaded a transcript. I highlighted the phrases that resonated with me when I listened live. Next, I needed to figure out how to wrap these points around the Obama banner I had drawn as a centerpiece. I started knowing that the O would be a face saying a major point. I chose to make that “Greatness is never a given. It is earned.” I built the main point around the banner, though not strictly in linear order.

I was very curious what pieces of the speech would be made into soundbites. As I prepped this image, I listened to NPR and I was glad to hear a lot of the pieces of the drawing being repeating on air.

Her reflection about capturing Obama’s exact words brought to mind one of the challenges/questions I face when doing either text or visual summaries of group conversations. How important is individual recognition and ownership of the words? When are quotes essential and when does distillation add more. Clearly in this case there was a sole focus on Obama. But Brandy’s articulation of the point gave me food for thought.

What do you do when you summarize online or F2F group interactions? What is your harvesting practice?

Innovation: the human flip chart

I love reading Gillian Martin Mehers’s blog, You Learn Something New Every Day. Now there is my kind of person! Recently she posted about a facilitation challenge that I related to: going to a gathering venue and not being allowed to post things on the way. As I’m fully into flip charts and graphic recording/facilitation, I always ask in advance if I can put stuff on the wall, and if not, I arrange for pin boards or some alternative. However, Gillian and her team came up with a new one – human flip charts. Tight Parameters = Opportunities for Innovation.

There are two things I appreciate about Gillian’s improvisational response to a challenge. One, it is creative. Two, in engages and involves everyone in the room in the solution. The “problem” isn’t just the facilitators’. It is the challenge and operating conditions of the group.

Where we are able to give over both control AND responsibility, I find we get greater engagement.

Edit: a few hours later, I find this picture of CIFOR’s annual meeting Open Space Marketplace — one of the more innovative ones that I’ve seen!

Viv McWaters’ Haiku Facilitation Improv Tips

The older I get, the more I love open group processes. Improv is one of those. You take a minimal but clear structure and then you run with it. Viv McWaters translated some improv principles into facilitation tips using another elegant, constrained form, the Haiku! Lovely. Since I’m too dang busy to write anything original (with mountains of half written drafts) I’m pointing you to and sharing some of Viv’s cool work.

Facilitation – Evaluation – Beyond the Edge – Viv McWaters
Improv principles for facilitators in haiku

Accept offers, say
Yes! And… be open to the
ideas of others.

Be average. Be
obvious – and then see how
you soar, and excel!

Working with another?
Look after your partner well,
And you’ll both look good.

Just jump in. Go on.
Start anywhere. Begin
and be surprised.

Do something – move your
body. Listen, observe and
trust yourself. Go on!

Made a mistake? Bow…
And then try something else new.
It’s the only way.

What if? What if? What…
Just let go of the what ifs
And be present too.

Even though I’m not writing much, I am present with you in this universe! Till later…

Online Communities Mini-Conferences

Passing this along from Leigh Blackall…This is a terrific set of “mini-events” around a variety of online community and collaboration topics. NOT TO BE MISSED!

Participants in the Facilitating Online Communties course have come together to coordinate an online mini conference. Below are the range of events scheduled so far. Keep an eye on the conference wiki for up to the minute details. See you there!

A mini conference for Facilitating Online

From Facilitating online communities
Date: 2 – 9 November 2008
All times are in Coordinated Universal Time (UTC) unless stated otherwise. Use this time convertor to work out your times.

2-9Nov Community Leadership Development

Title: Community Leadership Development – review and feedback

Date: online discussion

Duration: throughout the conference period

Facilitators: Valerie Taylor with guests and friends

Venue: blog posts, discussion page threads

Description: Community Leadership Development – online, open education and skills development for individuals and groups working with community-based organizations to provide leadership training, needs assessment and planning, coordination and management of projects to benefit the community.

As Community Leadership Development is a new course modeled on FOC08 and CCK08, participants in the FOC08 Mini Conferences are uniquely qualified to provide input, feedback and suggestions.

Throughout the Mini Conference, questions about the content and the process for the course will be posted for review and comment. Summaries and links to contributions will be posted each day.

Questions, offers of collaboration welcome.

2-9Nov Managing Multimembership in Social Networks

Title: SCoPE seminar discussion: Managing Multimembership in Social Networks: Oct 27-Nov 9, 2008

Facilitators: Bronwyn Stuckey, Jeffrey Keefer, Sue Wolff, Sylvia Currie

Description: How do you track and keep up with blog conversations? How do you manage your time as you engage in social networks? What are our limits as we integrate social learning into our work environments? When you do find yourself becoming disconnected from your networks and organized activities, how do you return to the fray? As facilitators how do you manage multimembership for your participants?

Many of us confess to fumbling along and we engage in multiple networks. Yet, many networks are essential for the projects, sectors and people that we work with, and for staying abreast of hot issues. Multi-membership and multi-platform overload is becoming a BIG challenge!

During this 2-week discussion we invite you to share tips for managing participation in social networks. This seminar is organized as part of the Facilitating Online Communities course mini-conference. There are many ways to participate! Take our survey, leave a Voice Thread, and join the asynchronous discussion.

Venue: SCoPE is an open, online community supported by BCcampus and hosted by Simon Fraser University. Membership is free and open to the public and our discussions are facilitated by volunteers. Access the seminar discussion directly.

Planning for the event: A record of our planning steps is on a subsequent wiki page: /multimembership

5Nov-7pm The Role of an Online Facilitator

Date: 7pm on Wednesday 5th November UTC (8am on Thursday 6th NovemberNZ DST) Check the time in your zone.

Duration: approximately 1 hour

Facilitator: Vida Thompson

Venue: Skype (contact skype user: vidathompson in advance to join this session)

Description I recorded an interview with a Community Facilitator here in Alexandra, Central Otago, New Zealand. For the mini conference I would like participants to listen to the inteview and then discuss their perception of the role of an online facilitator and how that compares to the role of a face to-face community facilitator. This discussion will be held on skype on Wednesday 5th November at 7pm UTC. (Contact skype user: vidathompson in advance to join this session).

All interested people are welcome to attend. It would be good if participants could listen to the interview before the event. Note: The interview does take a while to start as I edited the beginning out.

Please contact Vida Thompson in skype prior to the event so you can be included in the event when it starts (contact skype user: vidathompson or by e-mail address:vidat@tekotago.ac.nz) There is a limit of 9 participants who can talk but no limit to the chat contributions.

5Nov 9pm Interview About Second Life in Second Life

Title: About Second Life

Date: Wednesday 05 Nov UTC at 9.00pm (Thursday 06 Nov 10.00 am New Zealand Time)

Duration: 30 Minutes

Facilitator: Grant Comber (aka Avatar: Clinty Inglewood)

Venue: Explorer Island in Second Life

How to get there? Click on this SLurl Link and then click on the Teleport Now button to zoom to Explorer Island. The Second Life Grid coordinates for the Venue are 195,208,22 (PG) Your Host Clinty Inglewood will meet you.

Reminder: Min computer specs – RAM: 500mb (preferably 1 Gig) Chip speed: 800 MHz Pentium III or better, Screen 1024×768 pixels Internet Connection: Cable/DSL Microphone/headset needed for Chatting

Description:An interview between newbie Grant Comber (Clinty Inglewood) and seasoned Second Life user Harold Atkinson (Hat Carter). General questions on the use of Second Life and sharing of unique experiences. Opportunity for all avatars in FOC to gain some insight into using Second Life especially those who are newbies like Grant!

So if you want to philosophize, go didactic on us or just talk some technical turkey issues please pop in for this casual interview.

My thanks to our guest Harold Atkinson who is a fellow teaching colleague of mine with much Second Life experience. See you there! Signing Off: Clinty Inglewood

6Nov-8am Stigmergic Collaboration: The Evolution of Group Work

Facilitated by: Daryl Cook with guest Dr. Mark Elliott.

Mark completed a PhD in 2007 that developed theoretical frameworks for collective activity and mass collaboration in conjunction with a number of real-world projects and now runs a consultancy that provides services surrounding online collaboration and social media / web2.0. In our meeting, Mark will assist us to explore:

  • Stigmergic collaboration as a means of explaining how co-ordination is achieved in ad hoc, massively scaled collaborative contexts (i.e. Wikis)
  • How we can, as facilitators, use Wikis to collaborate, share and learn
  • His experiences from the Future Melbourne project — the world’s first, wiki-based, collaborative city plan.

The one hour session, will include a very brief presentation, but will mostly be informal and conversational. Definitely no Powerpoint.

Please join us!

DATE: Thursday 6th November 2008 at 7PM EST or check the time in your time zone.

VENUE: Join this online event at the Elluminate Meeting Room

Beforehand, please ensure that you computer is ready to use the web conferencing software (Elluminate).

RSVP: daryl.cook@gmail.com

ENQUIRIES: For any enquiries and/or for any assistance with Elluminate, do not hesitate to contact me.

6 Nov-10pm International Online Collaboration Group meets FOC08

Title International Online Collaboration Group

  • Date and Duration – UTC Thursday 6 November 10pm-11pm UTC (Friday 7 November 9am – 10am East Australia time)
  • Facilitators: Kerry Trabinger (CIT Australia) and Leigh
  • Description

This is a FANTASTIC opportunity for the group to meet with teachers who are currently completing a subject called Facilitating Learning Online in Australia. Come and discuss your experiences. Topics will include: – Introductions (where are you from and what area are you teaching in) – Virtual Classrooms – Do you like this platform? Will you use it with your students? Why or Why not? Any tips on using these platforms. – Time Management – How does your Institute allocate time for online delivery? Is it the same as for face to face? – Marketing – how can you get students or participants to join in an online dicussion or virtual classroom session? PLUS you have a chance to try a different virtual classroom platform.

  • Venue – VET VIRTUAL (a virtual classroom used in Australia VET Sector – www.vetvirtual.com)

6Nov-1030pm TLC (Think, Learn & Create) Using Mind Maps

Title: TLC Using Mind Maps (TLC – Think, Learn & Create) – Online Discussion, followed by Presentation, – Friday 7 Nov 2008 11.30 am – 12noon NZ DST (10.30 pm – 11 pm Thursday 6 Nov UTC)

Facilitators: Kay Lewis and Elaine Dittert

Description:

  • Have you had difficulty keeping up with the ‘overload of information’ during this course?
  • Got confused or lost by trying to view all the discussion threads?
  • Have you jotted down some thoughts and ideas you’ve read and heard but by the time you’re ready to go over your notes they make no sense?

If this sounds like you, this 30 minute session may be just what you need. It is designed to give you some pointers to help you gather and organise large amounts of data and provide a clear overview, analyse your thoughts, identify problem solving ideas and generate more ideas with clarity, efficiency and accuracy.

We plan to have one special guest speaker:

  • Jennifer Goddard, BBus (Admin), Master of Entrepreneurship and Innovation, Master Trainer in Buzan Advanced Learning Techniques, inspirational Director of the Buzan Centre in Australia and New Zealand and co-founder of Mindwerx International. OR
  • Jennie Vickers, Buzan Licensed Instructor (senior advanced coach), Masters of Management, Diploma in Business Administration (University of Auckland), BA Law (Honours). Jennie is also an Alumni of the Leadership NZ Programme.

Venue: From your feedback in the discussion here [1], we will use 24/7 Meeting Room (Elluminate) or Skype to host the presentation.

7Nov-4PM EST Storytelling

Title: Storytelling

Date: November 7, 2008 at 4PM EST or check the time in your time zone.

Duration: 60 minutes ?

Facilitators:

Venue:

Description:

  • Do you think of stories when you look at a photo, a video, or listen to music? Does the topic interest you as a tool for instruction and learning or are you just curious? In any case, for whatever reason you may have, you are invited to join this storytelling mini conference.
  • We will have a live storytelling event on WiZiQ or Elluminate. Please refer to the main page of Connecting Online for further discussions on the topic.

Further Information

8Nov-Midnight Heart2Heart Online

Title: Heart2Heart Online

Date: Tentatively Saturday, November 8, 2008 00:00 UTC Time

Duration: 90 minutes

Venue: TBA (Skype, Elluminate Meeting Room or WiZiQ)

Group Size: Maximum of 8 people

Facilitator: Greg Barcelon assisted by partner Ivy (guest)
A place where we can simply be ourselves… sharing ourselves at a deeper level without the fear of condemnation, unsolicited advice, interruption or being judged.

Traditionally we got this deep level of connectedness with our true selves, and assist others in doing the same, from our families. But, with many people experiencing difficulties in their family life today, we need communities that can become “Schola Amoris,” a School of Love, in which all learn to first of all accept themselves as they are, and then in a greater way accept others unconditionally – the greatest yearning we collectively have.
More about it here.

TBA Connecting Online in Developing Countries

Connecting Online in Developing Countries

Title: Connecting Online in Developing Countries

Date: Saturday November 8, 2008 at: See your time zone, please.

Duration: 60 min?

Faciliatator: Joy Zhao & guest speakers

Venue: WiZi or 24/7 Meeting Room

Description: to be updated…

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Posted By Leigh Blackall to Facilitating Online Communities at 11/05/2008 10:08:00 AM

I’ve been away:Reflections on a Journey Part 1

Introduction

The blog has been quiet because I have been on the road for 18 days, first to Rome to co-facilitate the second CGIAR/FAO Knowledge Sharing Workshop face to face phase, then on for a quick stop in Prague (cheaper to fly to Israel from Rome via Prague) where I met my pen pal of 40 years face to face for the first time, and finally to my first time in the Middle East in Israel and Palestine.

Four countries, many sets of new and old relationships and a profoundly moving and challenging experience of a new set of complex cultures has left me so much to reflect on that it will take a while. But in the spirit of learning, I wanted to capture some of it here on the blog because it has, for me, profound connections to the work so many of us do around working and communicating across all kinds of lines. And how everything changes, always.

Even as I start typing this at 7 in the morning, I am amazed how it is so dark, for only 18 days ago the sun was up at this time of the morning. How the leaves changed and the last tomatoes gave up any chance of ripening. I was not the only thing changing. Everything changes. As we seek to facilitate change, we are changed.

Interspersed with this reflection will be personal stuff. Political stuff. It is unavoidable when we travel outside our home territories, to become vulnerable and open to new things. So if you read my blog for the more professional stuff, you may either have to skip these posts, or read them with whatever filter you need.

Part 1 – The Power of Doing TOGETHER

I have been doing work with the Consultative Group on International Research (CGIAR) and the Food and Agricultural Organization (FAO) of the UN for many years. This year, I had the pleasure of doing work for them both at the same time as they collaborated on offering the second iteration of a Knowledge Sharing (KS) workshop some of us developed for the ICT-KM project of the CGIAR earlier this year. The workshop is a three phase online/face to face/online offering focused on learning about choosing and applying knowledge sharing tools and methods in the context of real work. Learn, do, revise, learn, do…. This time we had 35 people from around the world join the workshop with a variety of needs, levels of practice and, as always, time available to participate.

We have learned from similar workshops in the past that the mixing of participants from different organizations has provided some specific benefits. The diversity gets us out of any of our own “organizational ruts.” You know — the things we think we can’t do in our own organizations, the barriers that we feel are always surrounding us. We tend to put those aside when we are with others. The diversity of experience and perspectives opens us up to seeing the work in a new way. What is less-than-useful social “chatter” for one is critical trust building process for another. If we can’t see these things at work in a group, we have a harder time understanding their role in our work. We tend to design knowledge sharing processes based solely on our own perspectives and preferences. When we learn about them in a diverse group, we see them in new ways. This was very present in our online and face to face phases. The diversity does present challenges, but with some persistence and reflection, we can process them as a useful part of the learning. Together.

The F2F workshop was three days of learning about knowledge sharing tools and methods while using them. We spent 1.5 days in Open Space learning about a variety of tools and methods. We used video, audio and graphic recording to debrief our Open Space experience. We broke the ice each day with different methods. We learned together while doing peer assists and Samoan circles. We brainstormed and picked topics with Dotmocracy to Speed Geek about new technologies. It is so hard to really get the essence of these tools and methods simply by reading about them or having them presented. But when you do them, and debrief them afterwards, the learning feels richer and deeper. From the informal participant feedback, this seems to be the case. I’ll be interested to learn more as we do the rest of our post-workshop evaluation.

Debriefing and Crystallizing Learnings

I want to call out specifically the importance of the debrief. After each session which used a knowledge sharing tool or method, we took time to debrief both the experience of the method, how it was facilitated and why it was chosen, leading to a brief discussion of when something may or may NOT be useful. We tried to capture all these debriefs in our wiki notes and blogs, and I hope over the course of the next few weeks, we can weave what we learned in the debriefs into the specific tool and method pages on our shared webbased resource, the KSToolkit. Recently there has been a very rich thread on the KM4Dev (development) email list about capturing lessons learned from F2F events. If you are interested in this topic, take a peek. Look for the posts entitled “Documentation: More than Just Minutes.”

My Key Learnings

  • People make meaning through the construction of their own experience so having a chance to try methods like Speed Geeking and Open Space are important moments, even when we have other constraints which might suggest other methods.
  • Give people ownership of their participation. At the start of the workshop I commented that many people had laptops open. I said I was not going to tell people to close or open them, but that they should make choices about their use of their laptops based both on their own needs and their perception of how their choices might impact others. In other words, we are responsible both for our own actions and to be attentive to the needs and actions of the group. This is right in line with Open Space’s “Law of Two Feet.” At the end of the workshop, a couple of people commented on how important this was for them, and how different from the “usual” where we are told what to do and how to do it.
  • As I noted above, the power of debriefing and shared meaning making.
  • Try to have your workshop close to lodgings. It took a lot of energy to get us from our hotels in Rome out 30 minutes to our meeting location. The location and hosting of our workshop by Bioversity was fantastic, but the travel took a lot of energy that could be used elsewhere. You do what you have to do, but just in case you CAN be close, be CLOSE!
  • I’d like to do more participant “capturing of learning” with video, audio and other media. We did this a bit and I think there is a lot more that I’d like to experiment with.
  • We missed time for people to plan their next steps in their work. Last time we spent too much time on this. This time I think we spent too little.
  • Plan a dinner the night before to start the socializing.
  • When doing Speed Geeking, we did NOT have expert practitioners for each station and in retrospect, that would have been a good idea. I loved that people created useful groups around things they wanted to learn, but I think this mixed up too many things and Speed Geeking might be best with just one intent.
  • Find ways to engage the participants in the facilitation. We did this a bit and I’d like to find more ways to increase others’ chances to facilitate.

Amazing Participants and Co-Facilitators

The joy of work like this is the people I get to work with. The participants of the workshop were diverse, engaged and they didn’t just passively take in information, they engaged and challenged us. And as always, facilitation and learning is not a solo sport, and I want to thank Pete Shelton and Gauri Salokhe, my F2F co-conspiritors, and Simone Stagier who supported from afar.

Soundtrack while writing: the guitar playing of Sungha Jung