Social Media in International Development Podcast: Bill Anderson

Bill Anderson
As I noted earlier, I’m starting to record a set of podcasts about the role of social media in international development. (That’s a long title, so for the future, the title slug will be  Social Media in Intl. Dev: Podcast with NAME.)

Today’s podcast is with William (Bill) Anderson and  focuses on the science and research aspect of international development. This fascinates me because of the work I do for the Consultative Group on International Agricultural Research (CGIAR), the Food and Agricultural Organization of the UN (FAO) and the International Fund for Agricultural Development (IFAD, and also a UN organization). Our conversation was so interesting to me that I did two. The second one is on Twitter and science. That will come out in a few days.

First, a little bit about Bill

I know Bill from a number of contexts, but most near and dear to my heart has been conversations about conflict online and things we have tagged “usthem.” But Bill is also an engineer and scientist with a keen eye on the role of technology. Here is his bio:

William L. (Bill) Anderson is a cofounder of Praxis101, a consultancy that focuses on participatory, user-centered information systems design, software engineering practice innovation, and organizational learning. Before founding Praxis101 Bill worked for Xerox Corporation in distributed system architecture, technology strategy, and advanced
product development. He pioneered co-development and customer collaboration on one of the first digital libraries, a joint project  between Cornell University and Xerox known as the CLASS project (http://www.clir.org/pubs/reports/joint/). He has published papers on digital library product development, participatory design of product prototypes, and software development practices and tools. Prior to Xerox, he worked in the telecom, image management, and pharmaceutical industries. Most recently he has been working on policy issues on long-term access to scientific and technical data.

Bill is an Associate Editor for the CODATA Data Science Journal   (http://www.codata.org/dsj/index.html), and Co-chair of the InterAcademy Panel Task Group on Digital Knowledge Resources in Developing Countries (http://www.interacademies.net/CMS/Programmes/4704.aspx). He recently ended an eight year term as a member of the U.S. National Committee for the Committee on Data for Science and Technology (CODATA: http://www.codata.org) and as Co-chair of the CODATA Task Group on Preservation of and Access to Scientific and Technical Data in Developing Countries.

The Podcast:How are scientists using social media?

podcast-logo Bill Anderson on Social Media, Science and the Public Interest (11:37 minutes)

Resources and Links from Podcast

Text Summary of Podcast

You have been working with scientists around sharing scientific and technical data. What role do you see for social media in this work?
That’s kind of a big question. It is interesting. Today there is a part of the big social internet push for transparency that has moved to making data transparent — scientific and technical and government data.

There is a lot of talk, energy and action in the air and on the ground to make data available. The role for social media that I’ve seen is the new capabilities with the internet in the last 20 years –social media provides low cost easy way for 2 things:

1. get the word out about data you have ready to release, reports, experimental results
2. receive feedback, formal and informal about what has been put out

It doesnt matter if you are individual scientist, agency or government body.

Are people using it?
Ican only see a small part, but researchers have been blogging, using wikis, microblogging, using Friendfeed (an aggregator) to carry ourt a vast range of informal distributed conversations about research initiatives and policies. This year the second annual Science Online conference — going on sometime in 2010 (http://www.scienceonline2010.com/index.php/wiki/). There is one in 2009. (http://scienceonline09.com/index.php/wiki/ )

Any formal use?
There’s the public library of sciences, an open access scientific publisher around for 4-5 years who have become a premier publisher of scientific research. They just started a project with one of their Journals PLOS1 (http://www.plosone.org/home.action) where articles are submitted, given a light review and editing to make sure of reasonable content, readable and they are doing an experiment allowing an open crowd reviewing of these kinds of articles. To review you have to sign up with a valid email address. Experiment with what happens if we don’t gather experts to vet a paper and just put it out there. What kind of review and citation practices emerge.

You have been working with distributed groups of scientists. What are the biggest challenges and opportunities concerning the use of social media in this work?

The biggest challenge is the one we are all familiar with: changing established work practices and customs. I was thinking about this – many of us as individuals, not just scientists, are quite adventurous, but when we get together in organizations and institutions, as an organized body we are very resistant to getting anything to change. It is part of being human. An opportunity to figure out. Once an institution has a way of getting things done and way of interacting and making decisions, it is difficult to change that. The other specific issue with social media is the challenge of being open and public with work in progress and informal conversation

Say more about sharing publicly one’s work in progress.
More scientists are trying “open notebook science.” One of the key proponents, Jean-Claude Bradley (http://www.chemistry.drexel.edu/people/bradley/bradley.asp), chemist at Drexel. He has been carrying our research as it is happening on an open notebook wiki. Data, mistakes, what didn’t work. That is unusual. Most people don’t show that. You always keep your mistakes in your notebook as source of insight, but people don’t often do that in public.

What are the risks of doing it in public?
The professional risk of someone else taking your idea. People are worried about that. we need to take that worry seriously. The other part, speaking as someone who has lived in the US my entire life (educated, worked) it is very difficult, especially as an established professional, to admit you don’t know something. I do believe people in research understand that learning includes mistakes and doing that in a public way is a challenge. We don’t know what to do about this.

So that first challenge has to do with being familiar with new ways of working. The second has to do with being able to keep up with the proliferation of tools and how to use them effectively. New things keep happening, new things are generated every day. I’ve been blogging for a while and it took a while. It takes time, there is a bit of an overhead.

An example about working with new tools is wikis. It is a kind of technology that I call “people sorters.” People either like to use them or they don’t. While they provide many capabilities, they are quite cumbersome to use. The effort to change what you do and learn a new set of tools to do what you know how to do is a challenge is extra overhead.

Is it worth it?
I’m the kind of person who likes to do that (figure it out). It is a cost, but it has been worth it for me. Until the technology is built easier to use and learn, it is going to be difficult. Or until we have more experience and they aren’t so daunting.

What are the big challenges scientists working in the public interest face and how can social media help? Low hanging fruit?

Right now the biggest challenge for science today is its communication with the public. Scientists communicate with each other fairly well. What’s required is the general public to understand what the practice of science is, what scientists do and how they look at the world and make sense of things. And communicate how that works in solving the health, environment, crime social problems we have to deal with. Being more open is better. I don’t see why someone in the general public can’t be given access to research literature. You don’t necessarily need a PhD to read a paper. Being open and being able to interact with people when they have questions. Social media allows us to communicate quickly, at low cost and interactively with comments and replies. The opportunity is here to make a change in how the whole conversation happens. Social media ARE the lowest hanging fruit. A fast and easy way to communicate.

What have you noticed about scientists and science organizations using microblogging tools like Twitter?
Two things. When I was first involved with Twitter I followed my friends. Then I started to notice that some of the organizations that I work with in my NGO work with science and data were twittering. So I migrated who I followed to individuals and organization in science that give good examples about how to use something like Twitter to get information out without overwhelming people. When the Mars rover was out on Mars and operational, the people in the project set up a Twitter account and had the rover twittering. “Today I’m going to dig in the dirt. I love this job.” One of the most wonderful uses of twitter to provide information about what is happening and putting an informal face on sophisticated engineering and scientificresearch.

Why is it important to make science accessible and available to the public?
It makes it available to almost anyone. You can be six years old or 86. You can still wow – I’m following a robot! That’s cool. (Mars Rover on Twitter: http://twitter.com/MARSPHOENIX)

How does that change science?
It makes it available. That’s important because without science we aren’t going to be able to get ourselves through the 21st century as a species. That’s what I believe. So second we have to make it accessible and understandable to everyone for learning or even contributing. If the general public were much more aware about how science works, what it produces, what it does, they might have better interaction with their own elected officials. That is my own personal view. I also think it is kind of fun.

Social Media in International Development – 10 min interviews

Flickr cc image from I need your help and recommendations!

I’m about to facilitate another workshop on social media in international development for the ICT-KM program of the Consultative Group on International Agricultural Research (CGIAR). This is the third time for this all-online workshop. In this iteration, we are trying to pay more attention to context of use, rather than focus on tools, tools, tools. The best way I know of doing this is to start the conversation with some stories of use.

To that end, I’m starting to do some 10 minute podcasts with practitioners who are  using social media in their work,  particularly those who work in international development and/or science research for global public  good (as in agricultural research.)

Who would you like to hear from? Who should I talk to?

First up, I’ll be interviewing William Anderson cofounder of Praxis101 . Bill has wrangled with the issues of sharing scientific data with his work with CODATA where he is an Associate Editor for the CODATA Data Science Journal (http://www.codata.org/dsj/index.html), and in his role as the Co-chair of the InterAcademy Panel Task Group on Digital Knowledge Resources in Developing Countries (http://www.interacademies.net/CMS/Programmes/4704.aspx ). He recently ended an eight year term as a member of the U.S. National Committee for the Committee on Data for Science and Technology and as Co-chair of the CODATA Task Group on  Preservation of and Access to Scientific and Technical Data in Developing Countries.

I already have a nice collection of longer podcasts including:

However, the value of a small library of short, engaging stories is priceless. So who should I interview? You? Someone you know of? Let me know! I’d like to harvest a few stories.

Photo Credit: Creative Commons picture, “Go Vote” on Flickr by M-C

Simon Hearn on Online Community Facilitation

simonI was going to say “online community management” in the title, because I know that is a hot search term, but I just could not do it. What Simon Hearn of the Overseas Development Institute (ODI) does for his community of Outcome Mapping practitioners is facilitation, management, technology stewardship and plain old leadership. A couple of months ago Simon and I got on Skype to learn more about Simon’s community facilitation and stewardship work. Take  a listen (about 27 minutes  – it was too good to stop him) and hear the story of the Outcome Mapping Community, how Simon  fosters participation and stewardship for and by the community.

27 Minutes With Simon Hearn (MP3)

As background, here is Simon’s bio from the ODI site:

Simon joined RAPID in July 2007 as the Research Officer for knowledge and learning. His main responsibility is the coordination, facilitation, and development of the Outcome Mapping Learning Community – a global group of advocates, trainers, specialists and users of Outcome Mapping. He is also involved in research, capacity building and advisory work around policy influencing strategies, monitoring and learning, communities of practice, networks and the use of social media and online communications. Prior to joining ODI, he worked as a research assistant at Gamos Ltd, a consultancy specialising in information and communication for development. He has a BSc in Astrophysics and an MSc is Biomedical Engineering.

Sam Rose on the Social Media Classroom

Drill bitLast week I shared a podcast with Howard Rheingold on the Social Media Classroom as part of  CPSquare’sConnected Futures” workshop. This week we have a podcast with Sam Rose, one of the key developers of the Drupal based Social Media Classroom.

Listen! A Conversation With Sam Rose on the Social Media Classroom

Some of the many fabulous observations from Sam that caught my ear include:

  • Sam’s observations about the iteration between the deployment of a tool, the community’s creative use of the tool and the subsequent develop and iteration of the tool echoes what we found in our work for Digital Habitats.
  • The thinking around the differences of a platform designed for delivery of a curriculum (i.e a Learning Management System or LMS) and a platform designed to support inquiry based learning.
  • The importance of an integrated starting place and then as social media literacy grows, the exploration outward to other tools.
  • How SMC thinks about forums as discussion starting places, blogs as individual reflection/note taking spaces and wikis as a place for crafting joint learning.
  • The role of affordances to make use easier.  (For example, the little  color coded toolbars in SMC). And how some of those affordances are subtle and benefit from some “showing” — but once you learn them how useful they are.
  • The trajectory of SMC towards becoming a place to integrate with other tools and content through APIs. (Lots of exciting things to come!)

Creative Commons License photo credit: EnergyTomorrow

Howard Rheingold on the Social Media Classroom

Flickr CC image by vagawi As part of CPSquare’sConnected Futures” workshop exploring the use of web technologies in the service of communities of practice, we (John Smith and I!) asked Howard Rheingold to share a little bit about the Social Media Classroom (SMC) he developed as part of a MacArthur Foundation Award (A HASTAC award specifically).

We were interested to hear about the development both because we are using a hosted version of the SMC as our “home base” this iteration of the workshop, and because Howard’s project is a nice example of community technology stewardship. Every platform has its lineage, the experiences of the designers that inform design choices during development. What needs is it trying to meet? How can it do this in the simplest and elegant manner?

SMC is created on a Drupal base but customized to reflect what Howard thought would be useful for educators. But it is not just a technology platform. There is also a rich library of new media literacy resources and a community of practitioners.  From the SMC website:

The Social Media Classroom (we’ll call it SMC) includes a free and open-source (Drupal-based) web service that provides teachers and learners with an integrated set of social media that each course can use for its own purposes—integrated forum, blog, comment, wiki, chat, social bookmarking, RSS, microblogging, widgets , and video commenting are the first set of tools.  The Classroom also includes curricular material: syllabi, lesson plans, resource repositories, screencasts and videos.

For communities picking or even building platforms for themselves, there are some nice pearls from Howard.

Click here to listen in: 30 Minutes with Howard Rheingold on the Social Media Classroom… and other stuff!

Some of the things Howard talked about included:

  • the importance of an on-ramp to new media – with integration of tools being an important early experience that helps us be more confident when we start using tools in a more “free range” manner.
  • the need for a new media literacy – just because we are all online doesn’t mean we understand and know how to use it. What are the essentials that make a difference?
  • the origins and inspirations of some of the tools in the SMC
  • Howard’s exploration of teaching at this phase in his career and the importance of a constructivist, participatory approach.

If you are interested in SMC for your learning context, you can download the software to your server, or if you don’t have access to a server or IT help, the project is offering a limited amount of hosted space. If you want to learn more and engage in the SMC c ommunity, join the community of practice.

Photo credit:vagawi