What is YOUR history of online facilitation?

History of Online CommunityIn just over a week I’ll be in Ft. Worth, Texas, opening Monday’s session of the Elearning 2010 Conference. My topic is “Online Facilitation 13 Years On: What We Learned and What Do We Need to Learn?” Despite all best intentions, I’m just now getting concrete on what I want to do in this more traditional ‘podium’ opportunity. There are so many things we could talk about. So I’m wondering, what is YOUR history of online facilitation? What are the key turning points for you? And what do you see in the future?

The fabulous ScOPE online community asked these sorts of questions in a 2007 online event facilitated by my friend Nick Noakes, and it was fun to go back and reread them. (Link here, or SCoPE_ Seminars_ Online Fac. PDF)

Here is a little context from me:

I have been living, breathing, obsessing about online facilitation since 1996-97 when I fell down the online community rabbit hole in Howard Rheingold’s Electric Minds. I sensed something important, and sought to give voice to that intuition over the past 14 years. (Funny, when we set on the title, it was 13 years. oops!) Using only my offline facilitation experience, I dove blindly in, sometimes flying, sometimes crashing and burning.

Over the years I started to write about what I was learning and point to the giants upon whose shoulders I stood. Online, that meant among others, Peter and Trudy Johnson Lenz, Jessica Lipnack and Jeffrey Stamps (for their virtual team pioneering work), Lisa Kimball and the folks at Metanet, Liz Rykert, Howard Rheingold and all of the hosts and facilitators at Electric Minds (old and newer), The Well and the myriad of other communities I have belonged to. Offline I built upon the core facilitation knowledge of folks like Sam Kaner, Peggy Holman, Roger Schwarz, Juanita Brown, Harrison Owen, and many, many others.

In 2004, I took a stab at a more academic review entitled A Short History o f Online Facilitation.

Things have changed. The way technology enables us to be together has dramatically expanded what it means to “be together” and thus our practices of being together. Shifts have happened in online facilitation of  communities and networks, for learning, teams, communities of practice, for advocacy and action, for games and play. The horizon is so much broader.

Where to start the story…

Where to imagine where it is going?

Your thoughts?

Reading Joyce’s Dubliners With Imaginary Friends

Joyce in English and ItalianDear Readers

As you know, I am curious and entranced with electronically mediated communications, relationships, work and learning. You may NOT know that I’ve never read James Joyce beyond snippets. So when the always amazing Barbara Ganley suggested I join in this February project reading Joyce’s Dubliners with a group of people – some of whom I know, some of whom I’ve met and some of whom are total mysteries to me, I said, sure, why not!

Chris Lott is our distributed from the side ring leader, helping us stake out our loosely defined territory. Reading Joyce’s Dubliners … Join In the Fun! – Ye Olde Motley Readers

The tag is #motleyread

If you want to listen instead of read, check this out.

There are plans afoot to use some postcard art, paper and snail mail. That inspired me to stop at a used book stall here in Rome, where I am working for the week, and find a copy of Joyce’s Dubliners in Italian. Which of course, I can’t read Italian. I was going to cut it up and make post cards for each chapter, but now I’m having pangs about cutting up a book.

I am two short stories in, still chewing. I won’t be posting my reading log here on the blog, but instead either in fragments, tagged out in cyberspace, on paper (to be scanned when I get home) or just in my mind. But if you want to read along, join us!

Why Networks Matter (emergency or not)

Watch this video from John Engle, someone I know peripherally from the Open Space facilitators network, about the work he is doing in Haiti, post earthquake. John’s organization, Haiti Partners, is not a relief organization. They work long term on education. Hear how they are reframing their work, tapping their networks and learning what to do in a difficult, emergent situation. Learning. Connecting. Shifting. Adapting.

If you need a place to donate, consider organizations like Haiti Partners – not just today, but in the coming months and years. Invest in a child’s education.

2 Weeks After Earthquake « HaitiPartners.org.

Watch the other videos from the past two weeks. Let’s learn together.

Facilitation Card Decks

Edit: February, 2014. If you are interested in facilitation decks, see also these posts: http://fullcirc.com/wp/?s=facilitation+card+decks

Edit: January 6, 2012 – Just out, this great deck on process patterns. groupworksdeck.org – I’ll be blogging about them soon, but want to attach this URL to this blog post as it seems to get a lot of hits!

I love things you can touch and play with when facilitating face to face. This is probably why I was so attracted to the “drawing on walls” involved in graphic facilitation, kinesthetic modeling and just plain PLAY as a way to work together.

I have a stack of different card decks that have been created for various purposes that I use. I wanted to share some of them, and find out what you use and how. First a disclaimer. I know many of the people who produced these sets. They have not paid me to talk about them. I disclose below which sets I got for free.

cardcollage

IDEO Method Cards
I’ve been using these cards for years and in almost every way except as design method cards. I use the front side with the images to get people talking to each other or jumpstart brainstorming or stalled conversations. For introductions and starters, I spread the cards on the table(s) and ask people to pick a card that they are attracted to. I don’t tell them why. Then we do introductions with the cards. Sometimes I simply ask people to introduce themselves by saying why they were attracted to the card. To  tie to the theme of the meeting, I’ll ask them to  say something about the topic using the image. This requires more creativity and often more laughter – so if you need to break the “formality” barrier, the laughter is helpful.

When I need to help a group jump out of a rut or jumpstart thinking, we pull out the images and do word association just to get the mental juices going. Again, fun, funny and it works.

The cards themselves are expensive ($49 USD). You used to be able find them online to download and print. The old download on the Stanford site doesn’t seem to work. Boo hoo! Or get creative and make your own out of magazine pictures, Flickr creative commons images or your own pictures. Method Cards – Case Studies – IDEO , some ideas on Slideshare, and Boing Boing review of the cards.

KM Method Cards
Patrick Lambe and the folks at Straitsknowledge created a deck of cards to introduce people to knowledge management and knowledge sharing methods. the frotn of the card has a little drawing, and the backs give an overview of either a method, approach or tool. I have not used them many times yet, but we’ve used them similar to the Social Media card game (which itself is a great free resource) or as a rotating conversation starter on KS methods.  Key terms are highlighted on the cards and you can tell I’m an online gal. I keep wanting to click on them to a hyperlink! They have a tips and user community site at Methodcards.net

What’s Your Story
These larger format, beautiful cards by Corban & Blair are very simple. They have story starter questions on each card designed to help people enter into conversations with each other.  Pretty.  Straightforward.

The Organizational Zoo Character Cards
The cards and the book from Arthur Shelley us animals as as a way to metaphorically look at roles and behaviors in the workplace. These involve humor and a little bit of risk – which makes them interesting. I have only played with them in  small, informal groups and have not used them with clients. I need to find an opportunity. This one again has a user community, known as the Zoo Ambassadors. (I was given a set as a trade for Digital Habitats from Arthur!)

Free the Genie
Colorful and related to the IDEO cards, these from IdeaChampions all have the same front – so no visual stimulation beyond the bright colors. The back of each card has an element or idea relating to “attend,” “intend,” suspend,”extend” and “connect. At the bottom there is a provocative quote. Again, I’ve just played with these, but I can imagine their use in strategic planning, review and brainstorming. The questions could be used as jumpstarters or ice breakers. The quotes are what I think make them unique.

The Mingle
New on the scene for me are these card sets from Parallax Consulting. (I was given two sets, one to look at and one to give away, which I shall do next week in Rome!) These are conceptually similar to the cards that stimulate stories and conversations, but they have a particular structure to use with circulating groups of up to 20 where people ask each other the question and record the answer. Later the answers are used as a way to introduce each other. The card sets are much less costly ($12.00 USD/set) which is a good thing because you write on them and would need a new set each time. The nice thing about this is that people can take their card away with them to remember the activity.  From a visual standpoint they are not about the visuals and all about the text. There are five different thematic sets, plus ideas for different applications. Again, I haven’t used these yet and hope to do so soon.

There are also thematic sets, like the clever US centric Media Heroes from Seattle’s Reclaim the Media project (though I struggle to read the tiny text!)

Do you use similar cards decks? Which ones? How do you use them?

Edit: March 10/14