Monday Video: Steve Ball

Via my walking buddy come’s this week’s Monday Video (Thanks, C!). Brilliant guitar, hypnotic visuals and a stirring message.

This video led me to explore more about Steve Ball and Airport Update. I am listening to a piece Ball composed for his daughter Sofie as I write this and I am transported.

I have been thinking and working a lot with multimodality in my work both online and offline. A couple of weeks ago I did a short Kinesthetic Modeling exercise with some agriculture scientists. I have played with using music as a shared experience in a chat room and of course all my dabbling into visual facilitation. Each experiment brings me, personally, into a fuller experience with more of my attention and presence intact. Steve’s music has that focusing effect on me. I’m loving it. Thanks, Steve! I hope Sofie’s suite is in the Sketch Box set… I’m buying it!

More Info: “The Airport Exercise: featuring the work of Steve Ball, Robert Fripp, Tony Levin, Pat Mastelotto, J. G. Bennett, and David LaVallee. From ‘Steve Ball Sketch Box, CD2: Guitar Sketches” – coming Summer 2009.”

The cultures of collaboration – Inside Knowledge

Covershot of Inside KnowledgeShawn Callahan, Mark Schenk and I wrote a three part series for Inside Knowledge, the print magazine (yeah, I know. So yesterday!) I didn’t think any of it would show up freely available online, but lo and behold, part 2 is currently up. Take a gander… Masterclass: The cultures of collaboration – Inside Knowledge
Masterclass: The cultures of collaboration

In part one of this series we set our definition for collaboration and introduced the idea of team, community and network collaboration. As we move between each of these different types of working together, how do our traditional notions of collaboration and collaborative culture vary?

In Part 2 we’ll begin to explore this question in our journey to build better collaborative workplaces. While we do, it is important to keep in mind that collaboration happens both within and among organisations. Tapping the wider networks outside, collaborating across organisations is an essential part of the collaboration landscape. But for the purpose of this article, we are taking the perspective of at least starting within.

Update: All three parts are available online. The Culture of Collaboration, Shawn Callahan, Nancy White and Mark Schenk, Inside Knowledge, 2008 (3 parts, part 1 here, part 2 available here, part 3 here.)

Challenge: SharePoint and NGOs/NonProfits -go or no go?

challenge quoteMy March post on SharePoint Tom Vander Wall Nails My Sharepoint Experience continues to get hits in a way few of my hundreds of blog posts ever have. Hmmm… Something is a ‘cooking.

In the past week three separate conversations have come up about the challenges of using SharePoint as an organizational intranet or portal in international NGOs. (I presume this applies to US non profits as well, but oddly, I have heard of far fewer use cases.) In each case there have been the following factors where the organization:

  • was a beneficiary of free or low cost SharePoint software
  • did little to no assessment of their own needs and contexts
  • had (are) used shared folders in the past as their main “collaboration” approach
  • identified “collaboration” as a reason for implementing SharePoint
  • did not have sufficient culture/leadership/process elements in place for the adoption.

And the implementations struggle…

So I keep telling myself, should I just say “NO” when an organization asks me to get involved in their SharePoint project? Are the silos and folder metaphors and the organizations that choose them too antithetical to my understanding of collaboration? Am I really missing something about the use of SharePoint and it’s related products?

I think it is time to throw down a gauntlet. Or propose a challenge. I HATE seeing the social and finacial capital lost on failed SharePoint installs. There has to be a more productive path. SO let’s figure it out.

This challenge open to any NGO/NPO/Consultant working with SharePoint and anyone from Microsoft and their vendors who want to play.If you or someone you know might be interested, point them here.

Here’s the goal: Let’s look at these challenges and failures and figure out if…

  • There is a way to make SharePoint work as a collaboration platform (as opposed to a content repository). This includes technology and process.
  • And if not, articulate why and share that with Microsoft SharePoint developers (and I hope they won’t just tell use we are misguided or want something that is indeed, not useful. I’ve heard that before with respect to Microsoft Live meeting shortcomings…)

Post a comment if you want to play and a little bit about you. NPO/NGO folks, I’m particularly interested in people responsible not just for the tech support of SharePoint in your org, but for fostering and evaluating its use. In  a week, we’ll see who wants to play and we’ll figure out how to get the conversation going.

It is time to fish or cut bait and I want to FISH!

Technology Stewardship and Unexpected Uses

Flickr cc from http://farm1.static.flickr.com/66/223828400_24606629d4.jpg?v=0I was cruising through my blog reader, hopelessly “behind” in reading (my own construction – I know I can “mark all read!”) and came upon a post from Vic Desotelle who pointed to a TED talk on Compassion which somehow lead me to a Garr Reynolds post about a TED Talk by Evan Williams of Twitter. (Talk about the network!)

The post had a quote that resonated with my experience as a technology steward to various communities.

Presentation Zen: TED talk: Twitter & the power of the unexpected

You never know how users will end up using your technology. Sometimes they end up using your product in creative ways that you could not possibly have thought of on your own.

As I work with NGOs attempting to roll out intranets and collaboration tools, I preach two things:

  • technology is designed for groups, but experienced by individual
  • users are creative – use that as a powerful positive force rather than trying to get them to conform with rules and limitations.

These two tenets have significance for technology stewards. It means that they cannot assume that the members of their community will have the same experience they do with any particular tool or platform, and that over time, the community will continue on a predictable trajectory of use of that technology.

It is about a dynamic evolution of practices and applications of the technology, not about the installation or the simple availability of the tool. So here are some practice hints.

  • Role model your experience and practices with tools, but don’t present them as the only options.
  • Watch for experimentation and amplify new, useful practices. Better yet, encourage community members to talk about and share their practices.
  • When members ask for tool adjustments based on their experimentation, work hard to accommodate rather than block innovation. This may mean going to bat with “higher-ups” to gain permission, or to allow the experimentation to fly “under the radar” until you can make a case for the value of the changes.
  • Encourage the fringies – the people who push the limits of a tool. Make them allies rather than enemies. Their pushing of your buttons may also create the innovation that you need to foster wider adoption.

What are your suggestions for technology stewardship that involved unexpected uses?

And… you never know where a link will lead you either. 😉

Photo credit: Alex Osterwalder on Flickr


Most Viewed Posts First Quarter 2009 – What next?

I was poking around my WordPress installation this weekend and realized I could see the top posts from the last quarter. I was curious what garnered attention and how that might inform what I write going forward. Well, actually, I’m not that disciplined. I write what surfaces at the moment. But I AM open to suggestions. What would be useful for you?

It was also interesting to see how inconsistently I capitalized titles and when I think I did a better/worse job with post titles. Hmmm….

Here are the top posts in terms of site visits for the last quarter. Of course, this does not reflect those posts read off the site in feed readers!

Tom Vander Wall Nails My SharePoint Experience
How do you title a book well?
Communities of Practice Series #1
Launch Day of Communities and Networks Connection
CoP Series #5: Is my community a community of practice?
Learning from our mistakes
Red-Tails in Love: Birdwatchers as a community of practice
The Girl Effect – catalyzing positive change
Online Community Purpose Checklist
Twitter as Search Engine or Community Seed
Tinkering and Playing with Knowledge
A humorous presentation of Blogs vs. Wikis
Want to learn Graphic Recording?
CoP Series #2: What the heck is a Domain
CoP Series #6: Community Leadership in Learning
Leadership in Uncertain Times
Tips for Chat/Talk Show hosts
Exploring the place between boundaries in Communities and Networks
SRI and Knowledge Sharing
Glossary of Online Interaction
CoP Series #8: Content and Community
CoP Series #9: Community Heartbeats
Brandy Agerbeck\’s Obama Speach Visual Capture
CoP Series #10: Stewarding Technology fo
CoP Series #4: Practice Makes Perfect
Knowledge sharing: for doing complex work in a complex world
CoP Series #7: Roles and Scalability
CoP Series #3: Community – without people?
Using Google Translation Tool in Wikispaces
Learning: more than conversation
Northern Voice Visual Recap
Digital Habitats Community Orientation Spidergram Activity
Harvesting knowledge from text conversation
Musings on “community management” Part 1
netWorked Learning:connecting formal learning to the world
Dave Snowden on Rendering Knowledge
Catch up strategies in online courses
How are we building our “community soil”?
Hot List from the Communities & Netw
Great Question From Peter Block’s Presentation
Online facilitator humor
The Book of Love
A Slow Community Movement?
Reminder: St. Paddy’s and Chocolate Guiness Cake
Fabulous CogDog and 5 Card Stories
Network Effects: Advice for TJ ‘s and Any Organization
Help! Testing a network mapping exercise
Faciliplay:Play as an Online Facilitation
Knowledge Sharing in Agriculture: the KS Toolkit
From courses to community
How do you share your knowledge?
Visualizing my Twitter Friends
Jessica’s Teleconference Call Tips
Musings on “community management” Part 2
Crowdsourcing Conference Note-Taking
Building a collaborative workplace (or c
Chris Corrigan – 3 Lessons on Leadership
Between disagreement and cynicism
More on community management (part 3 or
Winemakers’ Communities of Practice
Travel Budget Slashes, Meeting Crunch an
Monday Video: The circle of trust
Twitter, being cool and a great video
Learning through sound
What is an API?
Community Orientations Podcast with Shaw
Hopping Between Notetaking and Backchann
DavidSibbet: Power And Love
The Post It Project – Decorate your worl