Full Circle Associates

Via the TeleWorkTimes Blog, Faceless colleagues sparking office mistrust - silicon.com

Businesses that don’t consider the implications of remote workers could be creating an atmosphere of mistrust in their businesses, according to new research.

A survey from effectiveness consultancy Priority Management for Microsoft has shown that more and more people are working with people they've never actually met – so-called 'invisible workers' – and feel that they're not working as effectively as they could be.

This strikes me as very much a process issue. How are relationships facilitated (self and via formal facilitation)? What blend of tools and communications modes are proffered to help people establish enough identity so as not to be faceless? It ain't just video. There are more ways we can have warm, electronic communications (term thanks to Michele Paradis of Knowise). And it is more than "a more formal approach" as suggested by "Michael Beasley, MD of training organisation Priority Management." It goes to our personal and group communication skills and habits. For example, think of how we can use teleconferences better.

Again, it ain't just the tools.