Wednesday, June 09, 2004

Stuart Henshal and Leadership in an Always On World

Stuart Henshal Moves Further into the Audio Dimension
Stuart has to be one of the most passionate advocates for voice communication in the distributed world. He turned many of us on to VOIP applications. I was reading his latest on the Online Presence Spiral Two when this bit caught my eye:
"Leaders facilitate conversations. We will only spiral the velocity and flow of conversations if we find ways to make encounters more appealing and integrate with the ways that people want to use them."
Ah, the lovely intersection between technology and practice. What does leadership mean in an always on world? Does it require that design savvy along with the more traditional leadership skills? Does it ask us to be always ready to improvise in changing, multi-modal situations? How do we gain and hone these skills? Who values them?

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