Full Circle Associates

Dan's leap into blogging is allowing the rest of us a peek into some great stuff. Here is a snippet - check out the whole thing!Accountability:

"What's deeper -- and obvious -- is that the use of the term is often a strong signal of disconnection between people. When the term is thrown around loosely, my sense is it often means 'we've stopped listening to one another.' And that can happen for a lot of reasons, the greatest of which is loss of trust. It's a sign that we no longer believe what we hear from one another and can't seem to get through. We can't quite communicate what our world is like and how much we need them -- whoever they are -- to do what we need them to do. In this sense, accusations about others' lack of accountability is often code for a Dilbertian world of silos, shut down communications, and self-protection -- characteristics of what I would call the background 'default' culture of American business and government organizations. Hmmm. Pretty dark.

And if we want to change this? The answer, it seems to me, is in the relationships, the willingness in the hearts of people to try to understand the dynamics of how we are viewing each other and what that's doing to us -- all of us. Once that's found, the stereotypes fade in favor of real people who are discovering how to care about their work, their workplace, and what happens to one another. We have seriously positive capabilities and they can be liberated, but often to get there we have to go through the darkness of looking at how addicted we are to that background Dibertian world, how it prevents us from real contact with one another, which means dealing with reality, with tension, with conflict in the name of breakthrough."