CoP Series #3: Community – without people?

Here is the third in a series of guest blogs I did for Darren Sidnick, reblogged here with his blessing!) focused on CoPs in a learning context –> From: Darren Sidnick’s Learning & Technology: Community – because without people, you just have a pile of content. Or worse… nothing!  Part 1part 2part 3, part 4, part 5part 6,  part 7 ,  part 8 , part 9 and  part 1o  are all here on the blog.

Community – because without people, you just have a pile of content. Or worse… nothing!

This is the third post surfacing a bit more about Community, Domain and Practice mentioned in the series on communities of practice (CoPs). This time we’ll “go social” and talk about the community aspect. From the “no duh” perspective, there is no community without people. Here is Wenger’s explanation of Community in the context of CoPs.

The community: from http://www.ewenger.com/theory/
In pursuing their interest in their domain, members engage in joint activities and discussions, help each other, and share information. They build relationships that enable them to learn from each other. A website in itself is not a community of practice. Having the same job or the same title does not make for a community of practice unless members interact and learn together. The claims processors in a large insurance company or students in American high schools may have much in common, yet unless they interact and learn together, they do not form a community of practice. But members of a community of practice do not necessarily work together on a daily basis. The Impressionists, for instance, used to meet in cafes and studios to discuss the style of painting they were inventing together. These interactions were essential to making them a community of practice even though they often painted alone.

Right off there are the practical implications of Community in the context of elearning.

  • You have to find the people and, if they aren’t already connected or convened, make that happen. Is there an existing community you can tap into, or do you have to actually set one up? Are you ready for that?
  • Members have to have some sort of relationship with each other – so there needs to be conditions for not just information exchange, but social interaction. How does that fit with your mission and role?
  • Social interaction is neither linear, nor is it always neat and within the confines of structured things like “courses.” Are you ready for a little unorder?
  • Relationships develop over time. Courses end? What are the boundaries you need to set and what can be open ended? How will that be supported?

These questions might give you pause – and for good reason, but lets also look at the benefits of community. From a learning theory perspective, a lot of learning is social, meaning it happens between us, not always as a solo activity. In fact some of us seem to need social learning more than others. When Etienne Wenger and Jean Lave coined the term communities of practice, it was part of their work on understanding learning and the importance of social learning. Again, from Wenger:

Social scientists have used versions of the concept of community of practice for a variety of analytical purposes, but the origin and primary use of the concept has been in learning theory. Anthropologist Jean Lave and I coined the term while studying apprenticeship as a learning model. People usually think of apprenticeship as a relationship between a student and a master, but studies of apprenticeship reveal a more complex set of social relationships through which learning takes place mostly with journeymen and more advanced apprentices. The term community of practice was coined to refer to the community that acts as a living curriculum for the apprentice. Once the concept was articulated, we started to see these communities everywhere, even when no formal apprenticeship system existed. And of course, learning in a community of practice is not limited to novices. The practice of a community is dynamic and involves learning on the part of everyone.
From http://www.ewenger.com/theory/

Community as curriculum — for me, that is a pretty juicy concept. So let’s just end this blog post at the edge of the cliff. What does that mean to you? How might you imagine your learners as community and thus as a way to extend and deepen your curriculum?

It is Talk Like a Pirate Day

Lest I be accused of taking everything too seriously, I want to remind everyone that today is Talk Like a Pirate Day. To track the action, check out tlapd08 – twemes.com. For the wikipedia version – of course – here.

I had to call the plumber and order a new toilet this morning. He was a bit confused by my “Arrrggg” and “Aye.” At least my husband greeted me this morning, pinching one eye shut and arrrrrging at me.

Now, back to work, or walk the plank!

(Hat tip to John Smith)

Blog comments that make you say “wow!” | BlogHer

Read the comments on this post Blog comments that make you say “wow!” | BlogHer (which of course, I found because Denise linked to me otherwise I would not have seen it because there are not enough hours in the day.) How do you feel about comments?

People ask me if comments in blogs are important. If you want to connect to others, and hear what they think, then they are. There are also terrific blogs that either have comments turned off, or create an experience where we don’t feel compelled to comment. For instance, people who post things that are just so darned complete and full cause me to simply take it in. And shut up!

Comments, like linking to other people, is an act of reciprocity. Give and get. So if you want comments and links, go forth and comment on things that others post – things the inspire, move you, make you want to offer a different perspective or just thank them for something they wrote that matters to you. And link, link, link to the beautiful work of others. Even ones that haven’t fully emerged yet – keep them on your radar screen!

Photo Credit:

http://www.linkbacklove.org/

(And grr, now all my right aligned photos are not right-aligning!)

Tips for Chat/Talk Show hosts

No, I’m not offering advice to Jon Stewart of the Daily Show, nor to Connan O’Brien, nor Oprah. What I’m talking about is an alternative method to boring presentations. It is called the chat show or talk show format. It brings panel presentations a step closer to life. I’m still a strong advocate for more participatory forms, but if you are forced to put something “up front,” this is an option.

First, for a full description of the method, check out this page on the Knowledge Sharing Toolkit:kstoolkit » Chat Shows

Second, read a story of this method in action from Michael Riggs.

Finally, inspired by Michael’s post, I thought I’d share the tips I had for hosting one of these little gigs. I am often asked to be the host, so here are some of the things I try to do. (Yeah, sometimes I fail!)

Re Hosting skills — I agree that a good host is really crucial, so much that I like to run practice groups with potential hosts to give them experience, have the test group offer peer feedback and switch roles (host, panelist, audience) and offer those perspectives.

The key things we have identified around the host role are: (hm, I should blog this)

  • Study up on your panelists so you can give a brief introduction that focuses on th relevance of the guest to the topic at hand – not everything they have done.
  • Remember, you are there to help everyone learn something and to make the panelists as successful as possible.
  • Create a comfortable, welcoming context. I like to sit in chairs without a podium or table and instead have an informal coffee table (with coffee!) in front of the chairs which are arranged in a semi circle so each panelist can see each other and the host. I usually suggest the host sits in the middle to allow good eye contact.
  • Think in advance of good questions that aren’t yes/no questions, and are specific enough so that the panelists don’t have to give long preambles. Questions that go right to the heart of the matter being covered.
  • Use follow up questions to elicit details and specifics. Interrupt politely to do this if needed. Don’t let people ramble. It does no one any good.
  • Face the panelist who is speaking. Turn your body, REALLY face them, and listen very carefully. When you are clearly listening, speakers are more willing to let you interrupt and this can be the moment to help the speaker focus.
  • DO NOT promote your ideas or story. You are the INTERVIEWER, not the SUBJECT of the interview.
  • Make sure everyone gets fair airtime. This does not mean EQUAL airtime, but that each person’s idea or point has been clearly presented.
  • Summarize briefly during and more fully at the end.
  • Allow speakers one final SHORT comment that you frame by asking a specific “wrap up” question. Don’t say “is there anything else you’d like to say.” Uh uh.
  • Where culturally appropriate, use humor. I recently hosted a chat show with a “bigger than life” chat show personality and we had fun with it. It was a more informal gathering, so it was in the appropriate context.

On an unrelated note, why does the picture show up nicely right aligned in my WordPress composition page, but then show up at the top when I post? It used to work so nice until the last WP update. Sigh

CoP Series #2: What the heck is a Domain and why should I care?

This is a reblog of a guest blog post I did on Darren Sidnick’s Learning & Technology Blog: What the heck is a Domain and why should I care? (CoP with Nancy White). I’m republishing them here with Darren’s blessing! Part 1part 2part 3, part 4, part 5part 6,  part 7 ,  part 8 , part 9 and  part 1o  are all here on the blog.

What the heck is a Domain and why should I care?

Flickr photo by IdeaideiaIn the first in our series on communities of practice, (CoPs) I briefly mentioned Community, Domain and Practice. In this blog post I want to dive a little deeper into Domain. Because Etienne Wenger does such a great job of defining domain (and he really helped me understand it) I’ll start with his definition, and use his definitions later for Community and Practice as well:
The domain: from http://www.ewenger.com/theory/

A community of practice is not merely a club of friends or a network of connections between people. It has an identity defined by a shared domain of interest. Membership therefore implies a commitment to the domain, and therefore a shared competence that distinguishes members from other people. (You could belong to the same network as someone and never know it.) The domain is not necessarily something recognized as “expertise” outside the community. A youth gang may have developed all sorts of ways of dealing with their domain: surviving on the street and maintaining some kind of identity they can live with. They value their collective competence and learn from each other, even though few people outside the group may value or even recognize their expertise.

So Domain is what we care about together. It is what is important enough for us to make time to participate, to learn these crazy online tools if that’s how our community connects, and makes us prioritize it over the many other things we have in our busy lives. So it has to matter! So if a learner is taking a course because they “have to”, we need to think carefully about if a community is the right approach.

Domain is not static
Domain is also one of those things that seems obvious at first — we are interested in learning about how to become entrepreneurs — but ends up being a bit more subtle. In large communities, there may be a big, overarching domain, with smaller, more specialized subgroups. In some communities, the domain may be relevant for only a short period of time and then the community naturally comes to the end of it’s life. The domain may shift when new people join or initial core members leave. Not all domain’s are “eternal!” So the first lesson about Domain is that it is not static and it has to reflect and respond to the interests and needs of the member. So we might start a CoP on entrepreneurs coming out of a business course offering, but it may turn out that the core of the group is really interested in marketing for small businesses, or developing a horticulture business. Then you get to that “ignition” point where the interest and passion is sufficient to get the community going. That “commitment” that Etienne describes in his definition. Over time, the domain focus might shift again — and responding to that shift is critical for community sustainability.

Community and personal identity
Domain also has to do with something else important in communities of practice: identity. The domain gives the community as a whole an identity, and it also is part of the identity of individual “members.” Shawn Callahan from Anecdote often says a useful test of a domain is to be able to identify with it personally. So in a community of entrepreneurs, you would say, yes, I’m an entrepreneur. But it may have a lot more personal meaning if it was “yes, I’m own a small horticultural business” and thus the more specific domain has more meaning.

So if you are thinking about a communities of practice approach with your e-learners, ask yourself, what might be the domain of my community? Try it out on some of your learners. See what they tell you. If it resonates… keep going. If they look at you like you are crazy, keep refining your ideas about domain WITH them. Because after all, it will be THEIR community. If you do this little experiment, leave a comment here and share a story of what you learned!

Here is another story about domain: http://joitskehulsebosch.blogspot.com/2008/07/communities-of-practice-and-bulldozers.html

Flickr Photo Credit:

view photostream Uploaded on July 10, 2008
by ideaideai