I subscribe to the Strachan-Tomlinson Question of the Week email which sends out a provocative question (or form of question). They get me thinking and help me with one of THE most important facilitation/leadership/working skills I know of: asking questions. I’m not great at asking questions and am always seeking to improve my practice.
I have been intrigued by questions that help frame responsibility in a group, rather setting up an expectation that the convenors, facilitators, leaders, whatever — are responsible for everything. That is rubbish. This week’s question does that for me:
Question of the week | January 11, 2012
Ask “What is one thing you do not want to see happen
in this session”This question enables participants to voice their concerns and contribute to norm setting in a group. Responses may also yield potential insights for the facilitator about previous group process experiences of participants. To bring this discussion to a positive conclusion, ask participants what they need to do to avoid what they don’t want to see happen in a session. This will result in people setting positive norms for working together. See Making Questions Work, Chapter 4, “Questions for Opening a Session”, p 88.
This reminds me of a question Peter Block asked at the Nexus for Change gathering in 2008. It was something to the effect of “if this meeting (project, etc) were to be a failure, what would your role be in that failure? The guts of these questions all point to the idea of everyone getting “skin in the game.” Owning it. Not simply applauding or rejecting from the side. IN THE GAME. It is too easy to sit back and criticize. It is harder to foster the conditions, to create the invitation and ask the questions that get them to engage and own it. That’s why I like these questions.
For more on questions and methods that encourage ownership and responsibility, see:
- http://grouppatternlanguage.org/wagn/Inquiry
- Some great links on a summary post from Dave Pollard http://howtosavetheworld.ca/2008/05/03/
- Related, but moving from collective engagement to collective action from Geoff Brown (Via Dave) http://www.yesandspace.com.au/?p=24
- Related, but beyond question, from Peter Block’s FlameCenter’s methodologyThis methodology uses powerful questions and changes the conversations to those that confront people with their choice in accountability and commitment. The six conversations are:
- From Mandate to Invitation
- From Problem solving to Possibility
- From Blame to Ownership
- From Lip service to Dissent
- From Barter to Commitment
- From Deficits to Strengths
These are great questions I’m going to use in my group communication classes. These questions also open up a discussion of group expectations and norms which are difficult for college students to discuss, especially at the beginning of the group process. This is because they don’t want to insult others in their group (yes, believe it or not, they are concerned about being polite). As a result, I get a lot of group think. This is one way to avoid that.
Stephen Downes posted this today and I like how he elaborated on this…
” Questions That Frame Responsibility
Nancy White, Full Circle
————————————————————-
http://www.downes.ca/cgi-bin/page.cgi?post=57037
Nancy White writes, “I have been intrigued by questions
that help frame responsibility in a group, rather setting
up an expectation that the convenors, facilitators,
leaders, whatever — are responsible for everything.” My
thinking is that this is half-correct. Yes, we have to stop
depending on the leaders – from President to Shop Floor
Supervisor – to do it all. On the other hand, this
responsibility does not shift into that formless entity
called ‘the group’ because the group is congenitally
incapable of assuming it. Rather, each individual within
the group assumes an partial and interconnected
responsibility. That’s a very different picture.
Comment: http://www.downes.ca/cgi-bin/page.cgi?post=57037
Direct Link:
http://fullcirc.com/wp/2012/01/13/questions-that-frame-responsibility/ “
Virginia- I meant to circle back and lost my stream of thought… after Stephen’s post, I started thinking about this tension between individual and group. I’d be curious how your students think about what is their personal responsibility vs the group’s. Thoughts?
There is a slide deck linked on this page that touches on bits of this http://leadershiplearning.org/blog/bcelnik/2011-11-10/upcoming-2012-webinar-if-you-till-it-they-will-come-nurturing-collective-lea