Category: community

Bev Wenger-Trayner Place, Pulse, Party

Beverly Wenger-Trayner’s old Eudaimonia blog post “What makes something a place?” is no longer online but in my archives of draft blog posts, this bit of text was saved. It seems to elegantly follow the words of Gardner Cambell in yesterday’s post, that I’m adding it into the slip stream. What do you think, Bev? Your description still resonates for me

Funny, I have been thinking about “place” related to another line of inquiry, and that is place as a recognizable border when I feel I am shifting between community and network. In my networks, I don’t feel the absence of place, but instead focus more on PULSE. In community, and even moreso in TEAM when I am intricately reliant on my partners, place becomes MUCH more central.

In communities of practices, I think I slip between place and pulse. Hm, I think I need to think about this concept some more and blog about it. After I do more housecleaning. (On a roll. Painting.)

Network. Resonance. Place. Pulse. There is something there….

Pen and ink doodle with lines, eyes, hearts, hands, flowers and words.

Gardner Campbell- network or resonance?

From the forest of forgotten blog post drafts, this one from Gardner Campbel still resonates for me. Gardner Writes » Postscript to symbolism and cognitive resonance

It occurs to me that the metaphor of “network” may be holding me (us?) back. I like to think about social networks, network effects, high-speed networks, and so forth. (Not that there’s anything wrong with that.) But the metaphor conveys a set of telegraphic connections, criss-crossing lines with nodes at the connection points, add-a-beads, point-to-point contacts and correspondences.

When I think about resonance, something else happens in my brain.

I think about resonance effects, about social resonance environments, about sympathetic vibrations and overtones and timbres and chords. I think about symbolism, and suggestion, about most resembling unlikenesses and most unlike resemblances (the way Milton described the relation of husband and wife in a successful–and happy–marriage). I think about complexity calling to complexity, about models that simultaneously simplify and amplify the power of the original as the models make the original more present, more resonant, to our minds.

As a lover of all things network, I too find myself wondering if I’m the hammer, looking for the proverbial nail. Resonance is a lovely option to add to my repertoire. The question is, what tool am I using for resonance? 🙂 I’ve leave that to your speculation.

Quick Edit: while draft cleaning, this one by Jim Benson “Liberate your Inner Hammer” on  form/function weaves into our speculation. 

 

Reflections of islands in Skagit Bay at high tide. Ika Island in the distance on the left, Goat Island on the right. Light clouds reflected in the water.

Hapiness Passing Thingies

—-> Ed Mitchell: Platform neutral » Blog Archive » Happiness located in Bristol – Alas

I’m dredging old blog drafts again. This is a dead link. But dang, I loved the title so much, I decided it would have to be reborn as a blog post. A blog search turned up nothing. So I’m going to adopt “happiness passing thingies” and bring it back to life.

In our pandemic context, there is so much trauma, most of which we can’t perceive beyond our own personal experience. As we start a video meeting, we don’t see each person’s undercurrents. 

On Facebook today, the marvelous human being and author Patti Digh wondered out loud about how to honor the amazing staff and volunteers at her local vaccination site.  You can’t bring presents, food or flowers — health protocols forbid. One person said she was going to dress up in green and sparkles because here appointment was on March 17, to share some silly joy. Many other suggested kind words and “eye smiles.” (Those masks!)

Then I thought back to this draft. Happiness Passing Thingies. They are everywhere. They are in words, eye-smiles, the pause to step aside for a safe six foot pass while conveying warmth and community through eye contact. 

They are in the unexpected moments of grace, of recognition, gratitude and gifts. My walking partner shared how she gave one of her amazing staff people an unexpected day off to enjoy the Spring weather we so crave here in the PNW as a recognition of his above-and-beyond work. 

MORE HAPPINESS PASSING THINGIES! And Thanks, Ed!

Dredging: Community 2.0 2018 – My Sketch Notes

Another draft post, dredged up, examined for relevance or humor. This one from 2018, the oldest draft in my queue.

Wow, this is an old draft. 2008, the Community 2.0 gathering in Las Vegas, Nevada. Some people blogged about it (Thanks, Victoria Axelrod!) in a more – ahem – timely manner! I did a talk on the history of online community, which I live sketched as I went. Trust me, I have not tried that again. My conclusions were pretty spot on, but relatively safe. Heh!

Community 2.0 – Las Vegas – a set on Flickr

My sketch notes. 12 + years later and a pandemic, what has changed? Patti Anklam’s stuff is still spot on and I wish she was still blogging. Tony Hseih is sadly gone but his approach to customer service still warms my heart. AmyJo Kim’s stuff continues to evolve from the base she shared that year. Shel Israel has stopped blogging and sadly I can’t find many recent traces of him.

My conclusion? Us old timers are getting old. 🙂

Virtual Peer Assistance & Mutual Support (MOIP#11)

What we don’t see beneath the patchwork on the surface…

This is 11th in a series of posts about the tidal wave of moving online in Pandemic-Covid-19. #1, #2, #3,  #4 , #5 , #6, #7, #8, #9 and #10. This post explores peer assistance and mutual support practices, building on a blog post last Spring about virtual peer assists. This is also in preparation for a KM4Dev Knowledge Café on February 18th on this topic. (Please, join us! 7:00AM PST, 16:00 CET)

We Are Connected

My colleague and friend, Helen Gilman, pointed me to a tremendous book by Robert McFarlane, “Underland: A Deep Time Journey.” Among other fascinating topics, McFarlane writes about how trees “talk to” and support each other through underground fungal networks. (See Suzanne Simard’s Ted Talk.) This reminded me that we often operate as apparent autonomous workers in our jobs — single trees — yet in fact our networks sustain and support us. We are part of a bigger whole without which we could not exist. Like looking just above the forest floor and not below, we miss the practices that generatively connect us. Unseen, but present. With this blog post I want to “observe” some of those practices we call “peer assistance.”

Here is the baseline I offer. Our greatest knowledge resource is each other. The knowledge we each carry, the perspectives and experiences around our knowledge, and our diverse contexts, gives us an immense, and decentralized resource.

Assistance: With useful peer to peer (P2P) practices, knowledge can be more accessible, freed from centralized organizational boundaries and gatekeepers. P2P practices can subvert the power of large institutions that can dominate with or perpetuate one view of the world, one knowledge perspective. P2P approaches can step around those who wish to protect, prioritize, or hoard knowledge. They can help us be aware and address racism and colonialism that has been baked into so many of our “expert-centric” practices.

Support: At a human level, P2P practices can engage each of us. They can respect the fact that we all have useful knowledge. We might feel a bit more empowered and a bit less vulnerable working at the peer-to-peer level rather than trying to show up in front of a large organization. Feel a little more human. We, and our knowledge, might be unleashed in more generative ways.

I’m interested in these P2P knowledge liberation practices, and particularly these days, doing them online. This post explores a common form of P2P, peer assists, and how we might expand the repertoire beyond them, and to include support as well as assistance.

Peer Assistance (and support!)

A fungus growing in a rotten tree near my house…

Peer assistance is NOT new. In the knowledge management (KM) world, it has been popularized by the Peer Assist format. (Doing them online is also not new, but it matters now, more than ever, with the pandemic.) I like the definition from ODI building on Purcell and Collison’s work that describes a peer assist as a “learning before doing” activity.” Learning before doing, or the process of learning before undertaking a task, activity or project.” (Learning AFTERWARDS with peers could be exemplified by an After Action Review.)

A common format for peer assists is to have the assistee – the person who needs assistance — convene a gathering with people they invite who may have useful knowledge or expertise to address the assistee’s challenge or task. “You know more than I do, please help me!”

There is an explicit recognition in peer assists that knowledge is power. Knowing “the right thing” to do is a central component. And yet, our challenges are not always about not knowing what to do, but moving beyond feeling alone and vulnerable when risking doing what we perceive we should. Knowing WHAT to do is different than doing it. Knowing HOW do do something is different than doing it. Understanding the context for doing it. Having the mindset to do it. Confidence? Enough “safety” to take the risk? This is where mutual support comes in. Recognizing that we are humans working with this knowledge.

P2P may also help us with another huge challenge we face. Bias, or more accurately, biases! An “expert-driven” view of assistance may be implicitly propagating the bias of dominant actors or cultures. It could deprioritize or even bury local and indigenous knowledge. Could P2P approaches help us a) be aware and b) step out of these traps?

KM4Dev, one of my core communities of practice, has been engaged in ongoing conversations both about decolonisation of KM, and, as always, about specific KM practices. (See these posts from Bruce Boyes and Charles Dhewa.) For example (and forgive the broad generalization) when we look at the implicit prioritization of recognized expertise, we may be practicing racism and colonialism. When we look at centralized knowledge practices — same.

In the time of COVID-19, we have focused on ONLINE practices. Online theoretically gives us more access to a wider diversity of peers and allow easy self-organization, rather than relying on a centralized source. Peer to peer methods online provide scaffolding to connect with other peers to assist in a member’s or members’ challenges and opportunities, often in a “just in time” or very contextually embedded context. I sense that they also offer a specific assumption that we all have knowledge that may be useful to others, not just the validated and/or high status “experts!” 

Below are a few starting peer assistance and mutual support options, building on a blog post last Spring about virtual peer assists. We will build off of this at our KM4Dev Knowledge Café on February 18th on this topic. (Please, join us! 7:00AM PST, 16:00 CET)

P2P Assistance and Support Online Practice Options

One approach to peer to peer assistance recognizes we each bring something of value, even if we aren’t identified (self- or by others) as an expert in a particular area. An example of a process that recognizes this distributed resource is Troika Consulting as defined in the Liberating Structures repertoire. Three people “sit” together, taking turns sharing their challenge, problem or idea, and get feedback from two peers. It is amazing that each time people report they received insights, even with perfect strangers.

As I think about Troika compared to traditional peer assists, Troika actively promotes the idea that everyone has something of value, not just the experts. It is easy to do with just three people (or 3x X). During the process, ALL THREE people can gain insights from their peers, not just one peer assistee. There is the distribution of engagement and value creation, regardless of role.

Another Liberating Structure is Discovery and Action Dialog. DAD, as we know it, builds on the idea of positive deviance – how can one person or group succeed at what the rest of us struggle with? Exploring where there are seeds of innovation and possibility through simple guided conversations through a series of prompts, and new possibilities emerge.

There are other Liberating Structures that do this sort of unleash/engage that we might not always define as peer assistance and support, as noted in my previous blog post. You can go there for specific examples. Longstanding group process traditions such as Open Space, World Cafe and the Art of Hosting also rest on this foundation of the value of our peers.

Connect the Micorriza!

Many years back when I was deeply involved in communities of practice (CoP) work, there was this persistent observation that people drew more confidence and a sense of support from their peers in their CoP than from their supervisors and direct team members. Freed from the constraints of organizational hierarchy and politics, peer support felt more genuine. To unleash ourselves, do we need our peers? I experience this as essential.

To decolonize or remove racism from our work, do we need our peers? I don’t know about you, but I can’t even imagine doing the work without my peers, both in figuring out HOW to do it (peer assistance) and the confidence to DO the work (mutual support.)

Resources