Free workshop: Facilitating online communities

The inimitable Leigh Blackall of the Educational Development Centre of Otago Polytechnic is at it again, this time with an open, wiki/blog based online facilitation workshop starting next week. Catch the news at… Facilitating online communities – WikiEducator

If you are interested in online facilitation, particularly in a teaching/learning context, don’t miss this one!

Facilitating online communities

From WikiEducator

Course blog

Facilitating Online Communities blog

Facilitation is a rare and valuable skill to have. It is a service that is often used in conferences, debates, panels and tutorials, or simply where groups of people are meeting and need someone to help negotiate meaning and understanding, and to keep everyone engaged and on task.

* Good facilitation depends on good communication skills.
* Good online facilitation depends on good online communication skills.
* Facilitating online communities… what does that involve?

This course has been developed by staff in the Educational Development Centre of Otago Polytechnic and is designed to help both formal and informal learners access and interpret models, research and professional dialog in the facilitation of online communities. After completing this course people should be confident in facilitating online and/or be able to critique and offer advice to other people in the facilitation of online communities.
The next facilitated course starts 28 July 2008.
Participation in this course is open. You will need to have regular access to the Internet and be comfortable with independently completing tasks. To join simply introduce yourself to the discussion page and include an email address that can be use to add you to an email forum for the course.

A spot of reflection – shifting from me to we

Dog in the Windo

Window Dog

The dog days of summer are here, and I want to be outside on these glorious, sunny Seattle days. With a long wet winter, we tend to be hyper aware of the magnificence of our Pacific Northwest Summers. Right now there are raspberries and strawberries ripening in my garden. Flowers. Compost to be turned, potted plants luxuriating outside, needing water. The last two days I was up on Whidbey Island, about an hour north of Seattle, sitting on a deck overlooking the water and being blissfully quiet.

Where is the reflection on my work? On my practice. For the most part, right here on this blog. So I wanted to share some of the things I’m thinking about. Today’s is about the shift from me to we.

For the last two weeks I’ve been peeking in and participating peripherally in the South African online event, e/merge. Here is a bit about e/merge for context…

e/merge 2008 – Professionalising Practices is the third virtual conference on educational technology in Africa and builds on the e/merge conferences in 2004 and 2006. e/merge 2008 will take place online from 7 – 18 July 2008 and may include associated face to face events in a number of cities. The conference is primarily designed to share good practice and knowledge about educational technology innovation within the further and higher education sectors in the region, as well as to strengthen communities of researchers and practitioners.

I have been a part the first two e/merges (2004 and 2006). In 2006 we ran a little online facilitation workshop within the event and that was what Tony Carr and I were going to do this year. But through a nice accident, we both were overwhelmed and decided to shift gears to something both simpler and emergent. We decided to host three chats during the two week event around the facilitation of the event, asking the event facilitators and hosts to join us with their thoughts and observations. IT offered not only a simpler structure, but it would provide a little bit of time for reflection within the event. Wow, slowing down!

The chats attracted the event facilitators plus other participants and have been FANTASTIC. The open format with a loose theme somehow created a safe, warm and humorous place where I felt the shift from “me to we” each time. In our last chat today, we talked about how we pay attention to and invite that shift from me to we. Some of the triggers people noticed include:

  • Being acknowledged as a contributor (in a reply, summary, etc.)
  • Getting comfortable (posting, the technology, the people)
  • Having enough space to establish an identity, then letting that go

How do you invite this transition from me to we in your facilitation, online or off? Can you share a story of when you felt or experienced this shift?

Pete Shelton’s Lessons from Teaching 2.0 to Researchers

Photo by Edmittance on FlickrPete Shelton (IFPRI of the CGIAR along with his co-blogger, Stephan Dorn) has a must read post for anyone trying to introduce “web 2” tools to their work communities. He speaks of researchers here (in international agricultural research) but I believe they apply in many other settings as well. Read the whole thing… Three lessons from a year of teaching 2.0 to researchers

  1. Focus on the job, not the tool.
  2. Researchers like hearing from other researchers, not us.
  3. Don’t assume you know what researchers need- go out and ask them!

Photo from Edmittance on Flickr

From Addis Ababa to Las Vegas (catching up on trip reports!)

I started drafting this post on May 12th and here it is the 10th of July. But as you can see, this week is my “catch up on my bloggin” week. So be warned! What follows is my very  brief “catch up and report” on my Ethiopia trip. I’ll do a separate post on the Community 2.0 conference in Las Vegas that happened as the second leg of the trip.  You will notice that the text reads as  if it was written in May. Much of it was. Grin.

After a great week in Addis Ababa, Ethiopia, I’m back in the USA (after 28 hours of travel!!) and in Las Vegas at Community 2.0 Conference . Talk about culture shock. From the streets of Addis, where the smell of Ethiopian coffee floats out across streets filled with people who are alternately desperately poor and begging, or part of the emerging middle class, to the surreal neon and hype of Las Vegas, my head is totally confused. Here is the Ethiopia part of the story.

The week in Addis was wonderful. I was there to co facilitate a face to face follow up workshop on Knowledges Sharing for the CGIAR. This came after a four week online workshop. Simone Stagier blogged a lot of the workshop sessions here.  Lots of pictures here.

I arrived on Saturday night on the same flight as one of our workshop participants, Pete Shelton. We had a brief stopover in Khartoum – wow, a dessert town in every sense of the word. Photos here. Then on to Addis. After a long wait for visa and passport control, we headed to the ILRI campus, our home for the next week. Ah, sleep.

Sunday Pete and I  went into town to the National Museum, the home of “Lucy” the oldest known human skeleton. We followed up with our first Ethiopian food (I now love Injera – in Ethiopia it has a tangier, sour-dough taste. I understand in US restaurants not everyone uses the teff grain) which was a great way to start the trip.

On Monday I met up with my co-facilitators, Simone Stagier and Petr Kosina  to do our prep. We decided to check and find out who had arrived and we had a little surprise. Three of our participants had also come in early and since they had to leave early, we created an impromptu session Monday afternoon. It is always good to remain flexible.

On Tuesday the workshop officially kicked off with a World Cafe, capturing the highlights of what we learned in the first online phase (4 weeks). In the room were 21 people passionate about knowledge sharing in international agricultural research. From Africa, Europe, Asia and the US, we spent the next three days working, eating, learning and playing together. As I always find, going from online to F2F totally jump starts both the personal interactions and the work. Plus being able to stay and meet on the campus created a great container for social interaction – for me a key to learning.

We covered a lot of territory on knowledge sharing tools and methods and each person worked to plan a knowledge sharing project at their home institution. As each person did and shared a SWOT (Strengths, Weaknesses, Opportunities and Threats) on their projects, it was interesting to see that the most shared challenges were technical (connectivity in many of the countries where people are doing their work) and social (getting engagement in KS, especially in a research based culture that rewards formal publishing). It was a perfect reminder that we need to pay attention to both areas and that neither the implementation of a new tool, or the presentation of an opportunity easily triggers knowledge sharing.

Despite little connectivity during the workshop, we tried to share our collective learnings about tools. At the end of the workshop on the “still want to learn” list of many was “more tools.” We were told in advance that people in the networks we were targeting were not so interested in tools, but clearly this group was. We also used a variety of knowledge sharing methods and spent a lot of time talking about the social processes of tools, so I think we did a pretty good job keeping a “holistic” view of knowledge sharing.

Nancy and NadiaOn Saturday one of our local hosts, Nadia and her husband David took three of us out into town – a little sightseeing, coffee sipping and of course, some shopping. Thank goodness there are no ATMS and no credit cards, or I would have gotten carried away with beautiful jewelry, fabrics and lots of very cool rural farming artifacts (grain baskets, dairy gourds, etc). As it was, I was happy to contribute to the local economy.

As I left Addis that Saturday night, I was again reminded of the power of travel to open our eyes to new experiences and to help us see more clearly our own identity. Ethiopia is the fourth country in Africa I have visited, and a reminder of the diversity of the continent, something we American’s often lump together as “Africa.” From the high mountain geography, to the distinct Ethiopian culture, to the impact of colonialism from Italy and the Soviet Union, to the unique taste of the teff-based Injera.

Then there was Las Vegas. Mamma mia…

The World Cafe Community – Virtual Cafes?

There is a very interesting conversation buzzing around in various locations online about how to do World Cafes online. I am feeling tortured, because I’d like to be fully participating, but due to the “to do list” I’m watching from the side. I think there is much more here than looking at how to do World Cafe gatherings online, but in a larger sense, how do we best utilize convening methods from our F2F practices in a distributed environment – and all the juicy questions that go along with it. For me, some of the key questions include:

  • What methods can “translate” into an online space – why or why not? What do we even mean by “translate?”
  • Are we being strategic and clear about what method to use when – online or off. In other words, lets not do the “move our dysfunctional offline meetings into the online space.” The bottom line is creating interactions that matter – online or off.
  • What are the social implications?
  • What are the technical implications? Existing and potential tools (especially free or low cost tools)?

The main thread about virtual World Cafe’s is on the World Cafe’s community space here –> The World Cafe Community – Virtual Cafes?. Some other side shoots and resources:

Truly, I’d love a month to research this sort of thing and things like useful patterns and practices in online events… and so many other things. Maybe in December…. 🙂