Category: facilitation

Watching twice and realizing I’m listening

I’m fickle.

I forget most movies the day after I watch them. Same for most books. Rarely do I want to see or read something a second time. So Monday’s video comes courtesy of a movie I have now watched twice and am actually thinking about getting a copy of the sound track and DVD – Across the Universe . (Sorry, I did not embed it. Tech issue.)

I was wondering why I like to hear music over and over again – a different pattern from books or movies. Then I realized Across the Universe is, in fact, a musical. And the other movies I have watched more than once have most often been musicals.

What is is about musicals?

If I look at the golden age of musicals they are often racist and sexist. But they, like our society, have evolved to convey real issues.

And they have music.

The music carries two things for me. One is emotion. I think of songs as the soundtrack of my life,  and they bring both a deeper connection with the emotion of the text and they embed a memory deeper in my brain.

The other is the switch between dialog and music allows us to step outside of our daily concept of “reality.”

It is like when I’m on a plane, 30,000 miles above terra firma and I can reflect on the world in a way that is different on the ground. A step away that gives a step closer to clarity.

There is a connection here with my recent playing with visuals. The addition of a different type of aural experience changes how we perceive something. I wrote a while back about the impact of adding music as background to a focus chat.  Facilitators often prime a room by having music playing as people arrive for a gathering. My dance and yoga teachers set the tone with their choice of music.

Is a fully lived life a musical?

Language, usefulness and exclusion

I work a lot inside of communities of one sort or another and they often have their own insider language. You know, jargon. People complain that jargon is exclusionary and it sure can be. But it is also useful short hand within a community and can convey succinctly something with specific meaning. The challenge for us is using that language either outside our communities or with intent to exclude.

But dang, it can be useful. Here is a great example from travel guru/insider Joe Brancatelli who does a lovely decoding for us outsiders. This time it is about talking to gate agents at the airport.

One example: When you don’t see your plane at the gate, don’t ask the agent if the flight is on time. Ask, “Where’s the equipment?” That will force the agent to go to the computer and find out where your aircraft is and when it will actually arrive. If the plane is already at the gate, ask, “When are we scheduled to push back?” Looking for an upgrade? Don’t blindly inquire about your chances. Ask, “How are the loads today?” The agent will tell you how many seats are empty and your number on the upgrade wait list.

What kind of insider language do you use? How do you interpret it for others?

Amazing chocolate airplane and photo by Stevepreneur on Flickr

You know when you gotta go – Nexus for Change 2

March 28th I head to Bowling Green, Ohio for my second Nexus for Change. Last year at Nexus 1 I had the opportunity to work alongside some amazing professional graphic recorders who were supporting the overall event and my eyes were opened to the visual aspects of group process. This year, I’m heading back to Nexus for Change 2/Nexus U and am inviting you to consider going too. And I’m on the Arts Team again (as well as the Tech team, but spreading my wings beyond my customary domain).

I was on the fence because life is crazy and the year is looking to be full of travel. I was unsure because it took a while to see the agenda and to figure out if I had something to contribute/get. Then I decided to let go of expectations and just COMMIT!

This year there are two parts ($600 for 4 days!). Nexus U is a chance to focus on large group/whole system methods and consider how to apply them. Think of “method camp.” Gabriel Shirley has assembled a team of experienced practitioners to lead folks through a series of fast/deep dives on Saturday, then to work in groups to plan actual applications. Then on Sunday night Nexus 2 opens, followed by two days of thinking about whole systems change – how methods are related, how we can use these tools to change our selves, our companies and the world.

Are you a facilitator? A change maker? Interested in change? In methods? Sign up and come along. If you are into visual methods, I’ll be leading the deep dives on Saturday, then I’ll be backing up an old client, James Soohoo (James is NOT old, but this is a past client!!) as he shares how online tools made a difference for his group at the March of Dimes.

For all the details in a downloadable form, click here: Nexus for Change 2 Invitation (pdf)

Hopping Between Notetaking and Backchannel Conversations

One of the practices that is part of my daily routine in communities and teams which use phone calls for meetings, is to take notes in a chat environment. I am really good at capturing notes so I’m often one of the note takers. I find typing increases my attentiveness and listening. Otherwise I’m prone to multitasking (email, checking twitter, writing blog posts. Should I admit I started writing this post while on a telecon?)

What I’ve noticed is that I’ve started to use the chat as back channel for voicing my own input and thoughts. This is more like the “backchannel” used by techie communities, particularly during face to face events. It is another layer of conversation that enables more than one person to “talk” at the same time. It is also useful in web meetings. Back channel, of course, has it’s risks too — fractured attention and a channel for mocking etc — but it is different from the note taking practice. One is a record, the other is part of the conversation. One represents the voices of others, the other IS the voices.

When I mix the two, I start wondering, am I compromising the note taking with my comments and input? Or am I adding richness and voice to the proceedings? Am I strengthening the conversation by adding text input and not interrupting, or am I undermining the speaker? All these are possible. So how does this inform my choices in my practice?

This duality reminds me of this “two hatted” feeling I get when I am in a facilitator role. I often feel I am not fully devoting myself to facilitation if I put my participant hat on. When I do, I do it explicitly. I am wondering, should I do that when I shift in chat, or does that just add more noise to a fast flowing chat?

What do you think?

Photo by Salvor

Yes We Can – the role of emotion in system change

I tend to avoid political commentary in my blog. (Lots of reasons – I’ll not bother you with that at the moment.) But today I was pointed to a video about Barack Obama’s US presidential campaign that appears right now on Dipdive.com that is worth sharing. Oddly, it is not (yet?) embeddable video. It should be. (The http://www.yeswecan.com website itself is down for me a the moment.)

EDIT: 9:09 AM – here is the embeddable YouTube Version

What this video does is emotional motivation. It uses words and music – two very emotionally rich media – to convey a simple point of hope. The emotional state it can engender – if it resonates with you – prepares you for taking action.

When we think about facilitating change, we often focus on our logic. Our goals. Our tactics. What this video reminds me that we also need to attend to the emotional and emotive context of our change methods and plans. Read the note of will.i.am (of the Black Eyed Peas) the creator of the video, just below the video (also here on his blog). Read about why and how he acted. Who acted with him.

I think one reason I have been so captivated lately by graphic recording and facilitation is that images carry more than “the facts.” They trigger more than the logical and important “next step.” So does the music in this video.

will.i.am, thanks for the reminder. Yes, we can.

And, on a side note. I sense this video could be a sea change for the Obama campaign. “We are not divided as our politics suggests.” Oh, I hope so, regardless of the outcome.

yes, we can