Community for the 21st Century Harvest

On April 1st, amidst all that was going on in my family, I had the chance to step into a different “space” and participate in WeDialog’s first online world cafe on “community.” Since this was a “audio” online experience, I grabbed my pens to try and add a visual aspect for myself. Here are my images:

But hold on to your socks, because Amy Lenzo also recruited two of the BEST graphic facilitators to listen and scribe what they heard, Nancy Margulies and Susan Kelly.

. Here is some of the text from the WeDialog official harvest page:

Conversations for the 21st Century” launched on Friday, April 1st, with more than 200 people participating in a three hour conversation on the topic of “Community for the 21st Century.”   The series is a production ofweDialogue, the new partnership between Amy Lenzo and Ben Roberts, which was formed to offer online services for the World Café Community Foundation.

Participants came from around the world – the US, Canada, Mexico, Europe, South Africa, India and Australia, responding to email invitations from the hosts, conversation starters, special guests Heartland Circle, the Powers of Place InitiativeBerkana Institute, and the Tamarack Institute, our sponsors the World Café Community Foundation, and a wide variety of friendly networks and a robust social media campaign using Facebook, Twitter and various other blogs and online communities.  Over 550 people registered.

A 20 minute round-table of “conversation starters” (a term coined by Heartland in their Thought Leader Gatherings) – Peter BlockMaria Scordialos and Sarah Whiteley and Nancy White – set the context for the full World Café conversation that followed.

Together, the conversation starters offered a wide range of perspectives on what “community” means to them and the ways that they see it evolving as we create, in Peter Blocks’s words, “a future distinct from the past.”

There is a 22 minute audio file of the conversation starters’ words on the World Cafe community blog (for some reason the audio file wouldn’t embed here).

We were very fortunate to have experienced World Café graphic recorders Nancy Margulies and Susan Kelly with us – Nancy for the morning session and Susan Kelly throughout the whole day. Their gleanings from the conversation starters follow.

via Community for the 21st Century – The World Cafe Community.

I simply LOVE these harvests. Brilliant. And hosts Amy and Ben did a terrific job. I look forward to the next offering from WeDialog.

Stories, Flash Mobs and Community Matters

I’m in Denver this week at the “Community Matters” conference from the Orton Family Foundation.

This is a new network for me: town planners, small town advocates, and people who care about the heart and soul of their community. I’m engrossed in getting to know their work and them. The intellect and attention to detail of the planning perspective melded with the recognition of the power of relationship, connection, passion and emotion is a powerful mix. In fact “powerful” is a word I’ve been hearing a lot.

For some reason, many of the people I have conversed with are also paying attention to transitions – to their own, their organizations and their communities. I’m quite taken by this pattern and wonder why it has show up so vividly for me here, at this conference, at this time. Something to think about.

My roles here are delightfully diverse, even if the switch ups make me dizzy here in the “mile high” city. Tuesday I facilitated an all day workshop on “Online Media and Your Neighbors.” We were two town planners, a journalist and online neighborhood community facilitator, a deep thinker on communities for elders and the differently abled, and a community organization “jill of all trades.” We learned with and from each other about how online tools can be of value (or be avoided) for local communities. I am now thinking more about the intersection of technology in elder communities — mmmm!

Yesterday I did small scale graphic recording for the opening plenary, large scale graphic recording for for the session on “The Power of Stories” (Image above) facilitated by my dear friend and conspirator, Barbara Ganley. Tim Merriman, Holli Andrews and Josh Schachte (how could you not love a man who loves pie!) were terrific – telling real stories about the real power of stories. There are two other panels from the graphic on questions and tips for storytelling that you might find valuable here and here.

But it doesn’t stop there. Then I facilitated two 30-minute “Tool Flash Mobs” – one on Twitter and one on YouTube – to provide a brief introduction and practice with social media. In the Twitter session one woman talked about a very unusual Twitter adoption challenge. Her puppet, Suzie, needed an account. So I invited the two of them for a quick peer-to-peer consult later in the day. Talk about mind-blowing. More on that later…

In the YouTube session I decided to go out on a limb (as usual) and suggest that we not only learn about online video in a half hour, but to actually make, upload and view one. Yup, we did it. Take a peek:

The takeaway for me from the two flash mob sessions were:

  • When introducing a social media tool in a community context, think about the inflow and outflow aspects. Inflow: listening, learning, getting ideas, bringing diversity into a local community. Outflow: sharing knowledge, disseminating information, publicizing community events, helping the world see (and perhaps validate) good community work that may not be perceived as so important because it is so “everyday” for the community itself.
  • Think small, time-delimited experiments with measurable outputs so that we can think strategically about what “social media” work we want to add to our lives, and what value can accrue to our communities.
  • Remind ourselves we all don’t have to learn and work with everytool. In fact, imagine what it would be like if we ALL tweeted! NOOOOO!

Those sessions all continued informally so when I looked up it was after 5:30 and I ran off to a dinner with friends. ZOOM! Had a great dinner/conversation then walked back, did a little prep and crashed.

So here I am today – a graphic recording of Chip Heath’s keynote! WOW, I’ve been practicing drawing elephants. Tomorrow I record Frances Moore Lappe, so lots of excitement, plus one more Flash Mob and pinch-hit moderating a panel. Off and running!

Graphic Notetaking at IST Africa

Last week I was in Durban, South Africa, for the IST-Africa conference where Tony Carr, Maike Schansker and I ran a workshop on professional development in the networked/Web 2.0 era on behalf of UN University. One of the things Maike and I did during the second day was take graphic notes of the presentations.

The Purpose

We did visual capture for a number of reasons.

  • First, from an academic conference perspective, note that there were 90 minute sessions with 5-7 papers presented each session in dark rooms with lots of (mostly) traditional PowerPoint. In a context of learning, the track we were following, it is interesting to see us yet again do what we tell teachers not to do. 😉 We wanted some form of participation for ourselves, beyond sitting and listening. (There was very limited opportunities for questions and dialog.)
  • Second, we are both nurturing our graphic facilitating and recording practices, and in fact are part of a graphico’s community of practice! Maike was also practicing recording on her new electronic tablet.
  • Third, the visual  recording helps me listen better, and to focus. (I have difficulty with this!)
  • Finally, the practice provides a way to share some of what we learned out to the world.  It is a form of social reporting. We can share what we learned both with our own internal communities and (via things like Flickr) to the wider network.

I brought the sketches home, scanned them and uploaded them to Flickr, tagged them so I could group them together, and linked to our workshop’s wiki page (more on that in a subsequent post). Then I promptly forgot about them and moved on to the rest of my “been on travel” backlog.

Yesterday Stephen Downes picked up the photos and commented on them in his fabulous and widely read OLDaily. Hm… someone noticed! That is always interesting so I figured I should blog about the work and respond to some questions and comments I’ve gotten since Stephen’s post.

The Images…

…and a little self critique. I’ve embedded them below, but it is much easier to see if you click into Flickr itself! The drawing on pad on one’s lap leads to smaller, more detailed images than the large scale “drawing on walls” produces.

You will notice the different sketching styles of Maike and I, and the volume differences. Some presentations were jam packed. Some left us wondering what the key points were. I actually have three other pages with titles and the rest blank since I either could not follow, concentrate or I just “didn’t get it!”

As we looked at our pictures, we both noted we struggled to use more images and less words, and that for me, particularly, my images often got over-crowded. We were going so fast that most of the coloring work was during breaks or afterward. The presentations were so time limited that people talked fast and tried to pack a LOT into their 10 minutes. 😉

The Method

Here are my materials:

  • Nice, smooth and fairly heavy paper, left on the pad as  a hard writing surface
  • Colored pens, Staedtler triplus(r) fineliner pens, 10 color set. Nice firm tips, fine lines and plenty of ink
  • A small 12-color set of chalk pastels, Prismacolor Nupastel firm pastel color sticks. These are smaller and a bit harder than the low-cost chalk I use on my big, wall sized drawings. They give me a bit more fine control and I like the colors! Downside is they break easy so I try and pack them deep in my clothes in my suitcase!
  • An old, grotty eraser.

Maike was using a new portable tablet PC and I’ll need to get the tech information from her if any of you are interested. We have been having some interesting conversations about both the tech and practice of electronic graphic recording.

Early on I decided on a “flow” template with the presentation title and presenter name in the upper left and cascading the notes to and fro down the page with arrows (later colored orange) as the connecting bits.  When I did the finishing touches later, I chose a fairly limited palette and used little “cloud thingies” to highlight key topics. You will also see that some images also used some mind-mapping techniques.

The Comments and Observations of Others

Stephen Downes  wrote:

These graphic lecture captures are invaluable teaching aids. Not simply because they represent the content of the lecture in an accessible format. But also because they make clear the structure of the presentation, a structure that should be very familiar to people who heard about the ‘the rule of threes’ I talked about in Argentina. Look at this one, for example. You can see the author employing some techniques – a pyramid, a four square diagram – to construct the overall presentation. Nancy White, Flickr, May 26, 2010 5:40 a.m.. [Link] [Tags: , , ]

Wow, I never thought of the images this way. This is why we don’t work alone! I do want to be clear that some of the images, such as the one’s Stephen notes, are just my sketches of what the presenters had on their slides – so they get full credit AND I recognize that their device was useful to me as the listener. So great observation, Stephen, which you helped me see.

Emma Duke-Williams wrote:

But what fabulous diagrams, Nancy! I see they’re ‘public’, so I’ve passed them (& this page) on to some of our Study Skills folks – to see if they can use them to inspire students.

(I’m also wondering about the possibilities of creating something like that on a tablet, rather than having to remember the pencil case – and all the colours in it!)

Yes, Emma, they ARE public and that is an important part of our practice. A UN Agency funded my presence and participate, so in my eyes, what we learn, reify and produce goes back out to the world which funds the UN! But more fundamentally, it is a waste of resources and unsustainable to think that the benefits of conference participation in topics that are in the global public good are limited only to the privileged who can be face to face.

And yes, we can do this electronically. See these visual captures from Rachel Smith and Rob Cottingham (more) at Northern Voice earlier this month! I’m embedding one as an example from Rachel’s Northern Voice set on Flickr.  I try not to rush out and buy new electronic toys, but after playing with Rachel’s iPad, I’m VERY tempted. It was easier than Maike’s tablet PC. 😉

So that is, as they say, the story as I know it! I’ll encourage Maike to chime in!

Trend Questions: More Visuals?

I have fallen deeply in love with graphic facilitation and graphic recording at face to face events. As the person doing the graphics, I listen much more deeply. That is saying something for someone who often talks a lot. But more than that, I have found that images are:

  • …negotiable. Unlike words, where we make a silly assumption of accuracy, we are often comfortable asking about an image and entering easily into a conversation. This has been particularly important for me when working in intercultural settings where figuring out if we are all talking about the same or different things is REALLY important. Stories are conversation starters and help us make meaning.
  • …validating. When someone takes the time to draw pictures about what someone said, they feel heard and validated. They tend to really enjoy seeing the visual artifact of their words or presentation and often take it with them. Pictures about us make us feel special. (I know that can sound a bit precious. But give me some slack!)
  • …stimulate memories. Often graphic recordings of events make little sense to those who weren’t at the event. But when they hinge upon a central image or metaphor, they help us remember an event or a conversation. They are an interesting reification of what happened. Pictures help us remember.
  • …anchor stories. When I have to explain what went on in a meeting, I love having the graphic recordings to tell the story. They prompt me through the key moments and conclusions. This can also be done with a slide show of photographic images. Photos help us tell stories.

As a result of my love affair with images, I now:

  • try to embed a picture in every blog post
  • link to pictures in delicious and Twitter
  • embed images in discussion forums and email threads
  • bring paper and pens to share at all face to face events.

What are you seeing in your practices?