Category: learning

Acceptance in the Flow of Facilitation

Via a tweet today from @HHG I came across a blog post from author Susan Piver on Buddhism and Relationships: 3 Stages to Heal a Broken Heart. I was taken by the post  not because I am currently experiencing a broken heart, but because her three bits of advice seemed incredibly relevant to the practice of facilitation.

It is so easy to get blocked by our own feelings of wanting to both succeed in facilitating and to be accepted or “do right” as the facilitator. It is easy to get caught in the emotions of others in moments of heat and fire. It is easy to beat oneself up – and that rarely makes us better facilitators!

Open but still largely unread on my desk is the book, “Standing in the Fire: Leading high-heat meetings with clarity, calm and courage,” by Larry Dressler.  It too, is about how we accept what is happening around us as a way of staying usefully engaged, rather than consumed and frankly, burnt out and hurt.

I am deeply interested in these practices as I feel I have finally begin a phase in life where I am breaking free of  old “please the people” habits and finding more comfortable ways of holding disagreement, conflict and dissent. I want to find practices that bring in critical thinking, use the heat instead of pouring on water at the first spark.

Here is a bit from Susan’s post. I have edited out the specific material about heartbreak and out of respect for her full text. So click in and read the rest.

I have three suggestions for figuring out how to accomplish this very mysterious feat of feeling without attaching a narrative as to what it might, could, should, or dare not mean.

1. Develop a non-judgmental relationship with your mind. …When you’re under the sway of strong emotion, you come into contact with a state of being that I like to call Insane Obsessive Thinking. If only, I should have, what I really meant was, how dare she, I am a loser, you are a loser, love stinks… .Without addressing a mind run amuck, the chances of skillfully working with your feelings is kind of limited. So I suggest introducing a note of discipline to your everyday life, beginning today. Spend some time everyday, not squashing your icky thoughts and promoting your good ones, but simply watching your mind in a relaxed way—no matter how wild it gets, you can remain steady. This is what meditation teaches you how to do…

2. Stabilize your heart in the open state. When you regain some sense of dominion in your own mind, naturally your attention will turn toward that raging, screaming, 24/7 searing thing in the middle of your chest—your heart…

3. View your whole life as path. With a sense of clarity in your mind and stability in your heart, the third stage becomes something altogether different. There is no practice associated with this one. With mental clarity and emotional stability comes the ability to see your entire life as path. You have created the foundation for an entirely authentic life, one full of joy and sorrow, meetings and partings, giving and taking, and deep meaning. ..

via Buddhism and Relationships: 3 Stages to Heal a Broken Heart | Susan Piver.

How do you stand in the fire? Accept and move forward as a facilitator?

Photo Credit: http://www.flickr.com/photos/flavor32/248040902/

EFQUEL – European Foundation for Quality in E-Learning – 2010

A few years ago my friend Ulf-Daniel Ehlers invited me to speak at the European Foundation for Quality in E-Learning. When he asked, I said incredulously, WHAT? Me speak about E-Learning Quality? Thus began my education into what this can mean – beyond certifications, hide-bound rules and what often ends up  being a limitation instead of a search for and valuing of quality. Ulf and his colleagues opened up some new vistas for me.  In thanks, I’m sitting on this year’s program committee. We haven’t had our virtual meeting yet, so I wanted to find out, what would YOU want to see on an agenda for such meeting. Take a look at the current outline, which is more action oriented than presentation focused.  Do you have any suggestions you want me to take to the meeting?

EFQUEL – European Foundation for Quality in E-Learning – 2010: Lisbon.

Reflections on IOC2010 Keynote and Virtual Scribing

Today I did a kick off talk at the International Online Conference 2010 (aka #IOC2010) on the “me-we-network” continuum, pegged with the semi-provocative question, “Should we be using communities in learning.” My main point was to put on the table the value of distinguishing the types of human configurations we can use, how they vary and why we shouldn’t lump them all under the generic and oft-misunderstood term “community.” Before the experience fades from memory I wanted to jot a few reflections.

This was a fully online live event using Elluminate with the cracker jack Learningtimes team behind the scenes. Shortly before the talk they let me know that they were going to have a virtual graphic facilitator scribing, live, visible via application sharing while I talked. They didn’t know I also do graphic facilitation — and was thrilled. Here we were, jumping off the cliff of learning and experimentation again. YAY!

First, if you are interested in the talk, the slides and artifacts are here. Second, if you are interested in my reflections on our process of weaving the talk, slides and scribing, read on and scroll to the bottom of the post to see the fabulous work of Dan Porter of Scriberia and the new LearningTimes in-house Virtual Graphic Facilitator! It is really beautiful. We watched for another 45 minutes after the talk ended to watch Dan rearrange objects in the image, add captions and color. He said he was using a large touch screen monitor. Waaay cool. Debrief after the picture!

nancy-communities-ioc2010.jpg (JPEG Image, 1032×815 pixels).

Click for larger image

After the talk some of the 110 participants stayed logged in. The facilitation team first went to a break out room to debrief, but we quickly realized that a debrief with the remaining folks would be useful.  We shared a few of our reflections then had some useful feedback from a handful of participants.

During the talk, I stopped to both read the chat room more closely and look at Dan’s emerging image, as much as for me, as to give the rest of the folks a rest from my typical break-neck presentation pace. In retrospect, I would have cut about 15-20% of my content to do this reflection piece with the visuals more deliberately and give more time/space for that very reflection.  Jonathan Finkelstein noted that Elluminate, while it devolves a ton of control to the individual, actually made it harder to help people move and resize windows to either see both the slides and the application sharing.  So if they did not “get” that process quickly,  they may have felt stuck  missing one or the other. One person reported seeing only the drawing and thus was confused with some of the things I said which were meant to complement an image on my slides. (I use mostly photographs and images with just a few words.) Another felt a bit overwhelmed trying to visually process both, but also said it was interesting. (A cliff jumper like me?)

Remembering back to last month’s live integration of Twitter in a F2F presentation, I also realized that I could have scaffolded  the visual participation – again by reducing some content and using some small activity up front to help transition into the multiple visible options.

At this point Dan was wrapping up his visualization work and joined the conversation, adding a bit of the technical how-tos (responding to some participant queries). We talked about options of him chiming in, but he decided since this was a fairly new practice of scribing live online, he’d just scribe.  We talked about how cool it was to compare the electronic scribing to our offline paper/chalk/pen work. Electronically you can move objects, clone, resize and color – things that are pretty darn hard with paper!

Dan will be scribing Friday’s keynote and will again be doing it for another LearningTimes facilitated event, this time with the Smithsonian (it looks very interesting! “Problem Solving With Smithsonian Experts” online, free, in April. Check it out. ). We agreed it would be fun to reconvene and debrief again after these events to consider what we learned as presenters, scribers and participants in live online events.

People like David Sibbet and Nancy Margulies have been doing amazing work with this as well. If you are interested, do check out their work.

Finally, related to the visual part of this post is a useful video from David Sibbett which brings home some of the points about the importance of both the visual and the kinesthetic in our learning — something we need to weave into our online work. TEDxSoMa – David Sibbet – 1/22/10.

Thanks to Dan and the Learningtimes folks for walking the edge together today at IOC2010!

Evaluation in Complex Settings and Leadership

I was browsing around the site of a very interesting conference to be held in Australia, Show Me The Change, and I noticed a number of people I respect and follow were involved. No wonder – the site was engaging, inviting. If I were in Australia, I’d go. Here is a bit about the gathering:

A National Conference on ‘Evaluation of Behaviour Change’ for Sustainability

We all know that behaviour change is complex. How do we show what’s working and how do we evaluate it? You are invited to participate in Show Me The Change and explore what matters most to you. You can take part in the ongoing conversations here, on our Show Me The Change blog. We’d love to hear your ideas and your comments. If you’re a Twitter user, please use the hashtag #smtc for your posts there.

I can’t believe I’m actually enjoying wandering through a conference site. Thanks Johnnie, Viv, Bob, Anne, Andrew, Geoff, and Chris .

Then I remembered I had a blog draft noting something that Chris (as in Corrigan) had written waaaay back in September of 09. Time to dig it up.Why not mash up evaluation and leadership?  In truth, I think they have a lot to do with each other – at least participatory leadership does.

If you are interested in leadership, go take a look at the post — too much good stuff to just tease you with a quote!

Chris Corrigan » Describing participatory leadership
How do you explain participatory leadership in one sentence?

International Online Conference 2010 Sneak Peek

I’m going to help kick off the 8th annual Online Conference for Teaching and Learning with the topic,  “Should we be using communities for learning?” Now don’t worry. I have not abandoned community. I just feel we need to increase our discernment of when to USE it! Here is a sneak preview short podcast and the intro. (Dates: March 17-19, 2010.)

If you are interested in participating in this fully online event, you can find the details here. If you want a discount of $10 USD off, use this code: nwfc9 . I have one free full registration to give out to the first person who posts their reflections on the use of community in learning either here as a comment or on their blog. If you blog, drop a comment with the link here.

We are navigating a tumultuous and very interesting transition of how we think about learning. We are stepping beyond the boundaries of “course,” questioning the continuum of formal and informal learning — all in a time when technology is fundamentally changing what it means to “be together.” From this context, the idea of using the social structure of “community” for learning has come center stage. Community has shown to be valuable in some contexts. But should it be the structure? Is structuring our educational frameworks around community central, or does it deserve a different place along the continuum of individual–community–networked learning. When is community the sweet spot? When is it the trap? Let’s talk.

Check out a preview podcast with Nancy White, hosted by LearningTimes GreenRoom hosts Susan Manning and Dan Balzer.

via International Online Conference 2010 » Program.