From the Archives: Boundaries, Edges and Other Yummy Things

It was super fun to come back and revisit a fine post from Curtis Ogden, Boundaries as Useful Fictions? : Interaction Institute for Social Change. In fact I referenced two quotes from his piece as a panel member for Incite Forum‘s event on taking a step out from work. So I get to use an OLD reference for a NEW post. Sweet. I figured at some point this messing about in my archives would stimulate something like this!

Piers Bocock invited me to join Waahida Tolbert-Mbatha, founder of Kgololo Academy and Chris Proulx of Humentum to talk about our individual experiments on taking time off work (a.k.a. sabbatical, stepping back, sort of retiring, etc.) For background from each of us Piers asked us to write short blog posts (Nancy’s Blog, Chris’s Blog, Waahida’s Blog)

Waahida started us off nailing all of the essential elements for me: how our identities are so wrapped up in our work, how work we love can blind us to the toll it is taking on us/our families, and all the values and expectations we and others put on us – real or imagined. Later in the conversation, her observation about the importance of always developing our successors, and the role of trust IN those folks, resonated to my organizational past experiences and those I see in my clients.

Chris came from the space of mindfulness as a response to this need to take a break and step back. I was struck by him telling the story of going for a three week silent retreat and returning still exhausted, anxious that he was not ready to return from his six week sabbatical (which is supported with company policy at his workplace, Humentum). He reflected that it was probably that retreat that allowed his body to process the burn out and that processing itself takes energy.

Since Waahida hit all the core issues for me, I twisted a bit and used Curtis’ musings on boundaries to frame my story of stepping back. There were two quotes that really illuminated the larger issues of our relationship to work. First was from Buckminster Fuller “You have to remember, every boundary is a useful bit of fiction.” Oh yeah. My workaholism was often a useful bit of fiction. The so called separation of work and the rest of our lives — fiction. Our preached values about work ethics in organizations and within ourselves as boundaries — fiction.

The second quote Curtis included in his post was from the Swiss Social Scientist, Werner Ulrich. “…boundaries and divisions are an expression of what people see and value from their particular perspective.” This immediately had me think of the boundaries created by organizational silos and roles. (See this great reflection from Harold Jarche on Super Connectors — those who work across boundaries). These boundaries both create useful limits and suffocating or even rotting constraints. It also harkened back to Waahida’s comments on trust.

I realize I had put together my little list of tips but never shared it explicitly:

  • Plan financially as best you can to have a cushion to afford a break – right from the start. This is particularly salient in our consumer culture where we save to buy things. We can also save to be and do.
  • Listen for the signals of burnout before the flame out.
  • For independents, if we fear disappearing while taking a break, work with a partner(s) to support each other through rest periods. Reflect and write a bit to keep visible. We aren’t dead. We are taking a break so we can stay ALIVE!
  • Talk about sabbaticals to young professionals. This is not just something for us geezers. How younger generations view work is different. What are the implications?
  • If you are in an organization, make infrastructure changes. Policies and values drive a lot of the fear that in turn drives this myth that if I work longer, it is better. If I can claim more ticks on my to do list, that I am better. By the way, this is killing people who are also carers for their family members, across all generations. There are gender and racial implications that cannot be ignored, especially when policy and role modeling often comes from the privileged top of the org.

Finally, in the q&a phase Tony Brown asked about actualizing some of the insights about valuing taking breaks (and taking care.) I mean, we all loved talking about this. Sure, we are the converted. No one else has time to talk about taking time off!! We might consider tools and simple actions as the way in.

The Liberating Structure Ecocycle came to mind. I’ve been really enjoying using and seeing it used as a personal reflection tool. If we looked at our individual work portfolios, we might notice if and where we are getting out of balance, if there are things we are doing that no longer add value, or things that would add value but we can’t seem to slip into doing them. With this insight, we can more consciously make adjustments, ask for support or change. We could then add the layers in the department, division and organizational level to see how healthy our work practices are, where things add or do not add value and first steps to make needed changes. (A Panarchy view).

Update Tuesday morning – I was reading Patti Digh’s newsletter (look for the subscription link near the top of this page – always good stuff) and followed the link to this post on Mic Crenshaw. Great food for thought about how we choose/are forced to spend our time and how we can be present while we spend that time. It fit with the post above for me. For you?

From the Archives: High-context communications in a low-context virtual world

Funny how things we knew in 2014 somehow surprised so many people when the pandemic hit and sent us all behind screens. This piece by starts off reminding us of the differences between high context and low context cultures, then explores the implications in an online world. While some of the tech references are dated, the rest of the piece still holds, as they say, water!

sketch with three circles, large, medium and small with arrows going up through the middle from lower levels of transactional trust to higher levels of relational trust.

High-context communications in a low-context virtual world.

From the Archives: Empowering Mastery from Amy Jo Kim

a small child's hand moves a game piece on a game board

Another gem from the archives that is still 100% fresh and useful today. I used to follow the posts of game mastermind, Amy Jo Kim. I always found something to inspire me, or even more satisfying, apply in my practice. And I don’t work in the game arena (in fact, I don’t have a strong attraction to games!) There were always gems. This post from 2014 connected my love of practice, to the importance of the container FOR the practice. Take a look….

Mastery is the often-overlooked and misunderstood stage of the Player Journey. To master something, you need to learn, practice, and build up your skills and competence. Mastery involves effort and self-transformation; that’s what makes it compelling and meaningful. We know from Self-Determination Theory and our own experience that competence and mastery are deeply, intrinsically rewarding. We also know that games can tap into our deep desire to FEEL ourselves getting better at something. Games give us a restricted playground – a microworld – where we can immerse ourselves, learn the boundaries, master the rules and visibly improve our skills.

via Empowering Mastery: the golden key to sustained engagement.

From the Archives: Making as a Communal Process vs Individual Act

In April of 2014, one of my friends (and fellow blog writer/reader) Ton Zylstra wrote about making as a communal process. (Sorry Ton, it landed in the drafts and languished there until today!)

In the digital age, we add to the mix connectivity, the ability to both make objects, make tools to make those objects and make connections with other makers. Living today, in 2022, in a highly individualistic country, I grasp for more of the communal. With the pandemic, I probably hew more to solitary work. So revisiting Ton’s post has given me food for thought.

reflections of trees in a puddle with autumn leaves floating on top

…making is a communal process. Communal both in its source of knowledge and inspiration, as well as in the context and rationale of where the stuff you made is put to use. Process, as in the full cycle from awareness of issues, ideation, and creation, all the way to application, impact, and sharing the resulting insights again.

Seeing making as an individual act towards a solitary object obscures the layered richness making in the digital age is an expression of. A maker is not doing DIY, but a maker becomes a bridge or boundary spanner between his own local community and other wider global communities, as well as becomes a community hacker.

Ton Zylstra

via Making as a Communal Process vs Individual Act | Interdependent Thoughts.

As a little side bar, from a later draft came the link to a piece on why we tend to value art created by an individual, versus a group. Artists Working Solo Create the Finest Work – Pacific Standard: The Science of Society.

From the Archives: Getting Real About “Experiments” and Learning from Eugene Kim

More from 2014, more form Eugene Kim, more that is still relevant 8 years later. Go figure. (And I am down to 100 drafts from the blog draft archives. FYI, I am deleting straight out about 30% as I go either due to bad links or unremarkable content. About another 30% are simple repointers, like this one. And the rest I’m either saving or reworking. The experiment, haha, continues!)

Child writing phonetically on a white board about having a good idea...
I have a good idea…

What does this mean for groups that are working on anything complex and are trying to learn?

First, be intentional, but hold it lightly. Know what it is you’re trying to learn or understand, and be open to something else happening entirely. Measure something. Be thoughtful about what you measure and why.

Second, be accountable. Track your learning progress. Review and build on previous results. Be transparent about how you’re doing. Don’t use “experiments” as a proxy for doing whatever you want regardless of outcome.

Third, be humble. Despite your best efforts, you may not be able to conclude anything from your experiments. Or, you might draw “convincing” conclusions you might validate again and again, only to discover that you are totally, entirely wrong.

via Getting Real About “Experiments” and Learning.