Deeper Skills for Learning Professionals…Part 4

It is fascinating to see what strikes a cord. This series on Skills for Learning Professionals and Knowledge Workers (Part 1, Part 2, Part 3) have spiked the old hit-meeter and shown up on Tweets all week. There have been many thoughtful and insightful comments and the other blog posts responding to Tony K’s Big Question have been fabulous. (I keep adding the links at the bottom of Part 1).

Michele MartinToday Michele Martin posted an important amplification to  the “Four Meta Skills” from Part 1. Michele offered the caution around online  homophily. She said I didn’t go far enough with the four and she is very right. She deepened them.

Michele, your observations are so good, I’m pulling in a rather lengthy quote, but I urge everyone to go read Michele’s full post, especially the science references at the start. (Emphasis mine.)

In it she says that scanning, filtering, connecting and sense-making are critical skills.  I agree with this, but think that maybe Nancy didn’t go far enough in thinking about how we develop these skills. She offered a series of excellent questions to ask ourselves in terms of our ability to do things like scan and filter, but they don’t take into account the habits of mind and psychological behaviors we bring to the table in developing these skills.  In light of our tendencies toward homophily and pre-conceived ideas, it would seem there are deeper issues at work that we need to consider:

  • When we are scanning, how do we combat our natural tendency to only “see” information that fits with our preconceived notions of the world? The skill of scanning isn’t just about how well we are able to manage a stream of information. It’s also about our ability to actually SEE information in its raw form.
  • In developing our filtering skills, how do we ensure that we are not filtering out information that doesn’t fit wth our existing concepts and frames? I suspect that many, if not most of us, are likely to apply our filters in a way that shields us from data we may not want to consider. But this is not effective filtering behavior, particularly if we end up filtering out key data that would change our decisions or ideas about how things work.
  • Creating a knowledge network is important, but if we are creatures of homophily, seeking out like-minded connections, then are we really using this skill to its full advantage? How do we make our networks diverse? As I’ve pointed out before, social technology tends to collude in this process of connecting us to like-minded people, for example suggesting friends who share our interests. But how do I ensure that I’m connecting to people who think differently than I do?
  • How do we become capable of objective sense-making based on the actual data that is coming into us, rather than our IDEAS of what the data means? I think that the tendency to interpret information as its coming into our brains is so ingrained we don’t even realize it’s happening. That’s why “beginner’s mind” is an aspiration, rather than something most of us are able to do on a regular basis.

Again, these are not just skills for learning professionals or knowledge workers. They are literacies that most of us need in the “modern” world. Online and offline.

Thanks, Michele! Your other post, Are Knowledge Workers the New Blue Collar Workers, was also terrific. I deeply appreciated that you asked why these skills aren’t getting traction and if some of them will be subsumed by computers.

Next ICT-KM Social Media for Development Workshop

It seems like we just finished the last one, but here it comes again… the next Social Media for International Development Sector Workshop from the ICT-KM Program of the CGIAR. I’m really looking forward to facilitating it with Simone and Pete!

“Social media is using the Internet to collaborate, share information, and have a conversation about ideas, and causes we care about, powered by web based tools.” – [We Are Media]

Background
From the learnings from the successful pilot (See blog posts about the event), and second  Social Media Online Workshop, the CGIAR through its ICT-KM Program, is pleased to offer a new online opportunity for social media explorations, this time with the specific objective to embed social media in participants’ contexts of international development work. This fully online workshop will run from September 7 to 25, 2009.

Social media offers international development practitioners and organizations a move from “push” communications towards a place where we can interact with our constituents, listen and engage with them in ways we never could before. It enables us to network with colleagues and some stakeholders. If facilitates collaboration in the lab and in the field.

Social media also offers so many options that it can be overwhelming. This workshop focuses on exploration of social media from some specific international development contexts. So instead of saying “there is a tool, how can we use it,” this workshop seeks to answer “we need to do this activity, how can social media support it and under what circumstances.”

If you ask yourself questions like these, you might consider joining the workshop:

  • How can I support collaboration in wide-spread teams?
  • How can I provide opportunities for open dialogue with my stakeholders?
  • How do we support communities of practice and thematic networks, online and offline?
  • How do we share our content and knowledge effectively online?
  • How can we make use of social media under low-bandwidth constraints?

This online workshop is designed for researchers, research and development communications professionals and knowledge sharing practitioners.

Objectives of the workshop
This three week online workshop will provide a collaborative, peer based learning opportunity for you, as development practitioners, to address if and how social media can help address your needs, opportunities or challenges related to collaboration, participation, or communication. By the end of the workshop you should be able to understand and analyze the opportunities that social media can offer in the view of your specific research and development context, identify some potential tools and create a plan of action.

During this workshop you will:

  • Identify possibles usages of social media through small group synchronous and full group asynchronous conversation, exploring opportunities and constraints related to your work.
  • Obtain an understanding and appreciation of the role and value of social media.
  • Explore 2-3 different social media tools which may be appropriate for your context.
  • Start to plan the implementation of one or more social media tools that fit our work environment.
  • Learn from participants of mixed professional and organizational backgrounds.

Outline of the 3-week event

  • Week 1 to 2 – Context and Application of Social Media: Introductions, and telephone conversations in small groups to assess your research for/and development context and identify opportunities for social media practices.
  • Week 2 to 3 – Testing Social Media Tools. Explore select social media tools in small groups.
  • Finalizing week 3 – Reflection for Action. Reflect on individual and group learning of the past two weeks and  create an initial plan for social media implementation.

Maximum Number of participants: 18

Language: English

Participant Requirement/Dedicated time: This workshop offers an in-depth exploration of social media tools adapted to your specific context with personalized support and work in small groups. To do this, we ask the following of each participant:

  • Organize your agenda to dedicate up to 1-1/2 hours per day during the three weeks. If you will be on travel and won’t have time in a particular week, save some time for “catch up.” If you will not be able to participate in more than one week, please consider taking a future workshop. It will become hard to catch up after missing significant time.
  • Participate in weekly telecons of  60-90 minutes. These are scheduled for the afternoons for those in Europe and Africa, mornings for North and South American, and evenings for Asia. We will try to accomodate all time zones as best we can.
  • Read and respond to blog posts
  • Explore at least 2 tools
  • Reflect and share your learnings on the workshop blog and wiki
  • Complete a pre- and post-workshop survey.

Open to: CGIAR staff, not for profit partners, agricultural and development organizations. Individuals, consultants and members of for profit organizations may join on a space available basis as the unsubsidized rate. (See costs below)

Platform: Blog, Skype and/or telephone, email and wiki. Our teleconference platform allows you to call for free using Skype. If you choose to use a landline for the conference calls, you will be responsible for long-distance costs. You should have regular access to the Internet. Some tools may not be accessible for those with low bandwidths. You may need to check with your IT department, as some web-based services you wish to explore may be currently blocked in your organization and you may need to seek support to access them.

Facilitators: Nancy White (Full Circle Associates), Simone Staiger-Rivas (CGIAR-CIAT), Pete Shelton (IFPRI)

Cost: USD$ 850 for people who work in international development/NGO organizations, USD$ 1050 for those who work for for-profits or are consultants.

Contact: Please write to Simone Staiger-Rivas (s.staiger[at]cgiar.org) for questions and subscription

Video: Shelly on Leveraging Community/Free Frayed Wire Ticket

I know, it is not Monday. I had scheduled this post for next Monday, but realized I wanted to give away my Frayed Wire ticket and that is THIS SATURDAY. So here we go.

Via Ignite Seattle comes a great 5 minute rap by Shelly Farnham on Community Genius: Leveraging Community to Increase your Creative Powers. Shelly is not talking about online community specifically, but community generally. And bounded community where people know each other, not this pseudo community label co opted by marketers.  (Sorry, harsh but that’s reality!) My favorite part is her love analogies. Take a peek – I don’t want to steal her thunder!

This brings to mind the free ticket thing because Shelly is one of the organizers of Frayed Wire on July 11th – I’ll be on the road. I have a paid ticket if someone in Seattle would like to use it! First person to eave a comment ASAP get’s it. I’ll need your name and email (which is part of the comment form) and I’ll transfer my ticket to you!

Best Social Network Site Advice

Creative Commons picture on Flickr by Max-B Josie Fraser offers spot on advice to anyone using a social network. SocialTech: Facebook, MI6 & basic digital literacy

Currently, Facebook is rejigging it’s operation model, simultaneously moving towards a more open platform and trying to make user permissions more understandable, including jettisoning it’s regional networks in favor of sharing information between groups. All this is good news, and I look forward to tracking Facebook’s progress. In the meantime, the best advice I can offer anyone is if you are using any service and aren’t clear about who can see your content or how the permissions work, act as if the service is completely public. Don’t post anything you would mind your mum, boss, colleague or local Daily Mail journo seeing.

Emphasis is Josie’s, but I’m in 100% agreement. My rule has been “don’t post what you don’t want your mom or boss or the (fill in your major media outlet here) to see.” Social networking sites are not built to protect or serve you and your context. It is up to each of us to know that and participate accordingly. In some cases, this may suggest we should NOT participate.

Skills for Learning Professionals Part 3

It has become clear. I’m long-winded on the topic of new skills for knowledge workers and learning professionals, even if I don’t quite understand what a learning professional is. Here is part 3. You can  check back to Part 1 and Part 2 if you feel as lost as I often do! 😉

amazing graphic from Vaxine on Flickr, creative commons

When Tony Karrer asks for 5 and 60 minute learnings on what new skills do learning professional need, clearly I’m falling well past the 60 minute mark. But here is the last batch. As I noted in  Part 2, these are biggies and probably could have fallen under the “meta skills” mentioned in Part 1. These three directly address the follow up question Tony left on Part 1 seeking more on what learning professionals  need to know how to do to leverage the learning opportunities found in communities and networks.

Community Leadership and Facilitation

This is my old stomping ground both online and offline.  A subset is online community management but I’ll confess to placing more emphasis both on facilitating vs managing and servant leadership vs top-down leadership. For this post, community is defined as a group of people with bounded membership who have some shared, congruent interest and interact with each other over time. These are seated in well known group facilitation theory and practices with the additional needs of an online environment. In essence, you are working in an environment where our “sixth sense” has moved from the physical observations of body language, to a more subtle and diverse practice of picking up weak signals in many media to  ascertain what is happening with people online. So your superpower is signal detection!

For the 5 minute conversation questions I’d ask 1) how do your practices facilitating and leading show up in  diverse modalities? (in other words, in text, on a conference call, etc.) 2)  How do you help others take on facilitation and leadership roles? (emphasis on building collective leadership capacity, distributed leadership, etc.)

Here are some resources

Network Weaving

Social networks, particularly those made possible through online tools, are changing how we learn and work.  For this post, the definition of a network is a constellation of individuals associated via fuzzy, unbounded membership and overlapping (not fully congruent)  interests.  It can include one-time or repeat interaction.

What skills are critical here? And how are they different from community skills?

My sense is they include many community skills plus some additional aspects. I used the title network weaving (from June Holley) but I actually think it is broader than the weaving. It is also about visualizing, supporting etc.

Some of the sub-skills include creating connections that are object or content centric, vs the more traditional relationship-centric mode in communities, more pattern seeking instead of linear sequencing of learning actions or activities.  It is augmented with tools such as social network analysis and other tools that help us “see” networks visually, as it is hard to hold a large number of nodes or members in our imaginations.

Network weaving asks us to contribute without expectation of one to one reciprocity, without a clear line of sight (or even the possibility) of seeing the results of one’s work. Often hard to evaluate with clear causality. So this really is dancing with ambiguity. We  might also  say network weaving may need to be a bit more ego-less. What do you think?

Here are some  resources:

By the way, if you are interested in the topic of networks of communities, you might enjoy this upcoming SCoPE seminar, Exploring Networks of Communities: July 6-24, 2009 which starts TODAY !

Farmers Market Flowers by choconancy Reflective Practice
Finally, if we don’t take the time to stop and reflect on what we are doing, we’ll miss the most important learning opportunities. A reflective practice is essential for me. In reflecting on what we do, did, intend to do, in observing what happens around us, we can learn all the time, anywhere, everywhere. Reflective practice has long been familiar to learning theorists, but there are implications new to the current “web 2” context which give us ways to have both personal and collective shared practice without being in the same place or moment in time. Here are some examples:

  • Reflective writing, through unstructured writing, blogging, learning journals , (e)portfolios and structured writing exercises. I’ll note that my blog has been a very important reflective learning tool for me, both in the writing of the posts and in the responses through comments and off-blog conversation generated by the posts. If you don’t blog, consider it. Seriously. Just look at Kenny Moore’s blog!
  • Reflective conversations, both unstructured and structured (such as After Action Review, Most Significant Change,  Peer Assists, storytelling and others). This ties closely to the other skills of community and network. Few of us can learn alone and my peers have been incredible catalysts for both my reflective practice and my overall learning.

Photo Credit

  • Please, click into this photo uploaded  on June 22, 2006 by vaXzine – it is fabulous,  it has lovely annotations and is a great example of visual thinking!