New Year, New Technology Configuration

Cleaning the messy office. Cleaning closets. And reviewing my personal technology configuration. In my current case, I’m talking more hardware than software! That’s what I’ve been doing over the slow weeks of early January before client work tends to kick in (and yes, I’m available!)

After cleaning up my office (lots of paper recycled and still two drawers of articles printed off from the net that I can’t quite let go of, organizing accounting stuff, etc…) the next thing I had to deal with is my internet service. I’ve had DSL, orginally through the beloved Speakeasy, but now part of Megapath. I loved the localness and great customer service of Speakeasy, but after about a year of their VoIP service for my phone I started having problems. And they said I needed to buy more bandwidth. I was stubborn. They sold me the package based on the level I bought and it SHOULD work, right? So I dithered for another year, contemplated moving to Quest Fiber, but once CenturyLink took over the complaints scared me away. That left me with Comcast. Sigh. I resisted for years. But we have Comcast for TV service (I am married to a television fan).  So after researching, I took the plunge.

But, if I canceled my old Speakeasy internet and phone for my business, I still needed phone service. Comcast pitches the old “six months at a reasonable price,” then it balloons. And I don’t use my phone THAN much. So I decided to follow the advice of Eugene Kim (now at his new venture, Groupaya) and port my business line to GoogleVoice, then use the OBI110 device (Amazon associate link – full disclosure)  to bridge Google Voice to my regular phone handset (not needed the computer to be on for calls). There are a few little twists to this process, which Eugene has generously captured on his wiki. This link is particularly helpful if you have to port a land line into Google voice via a mobile line, as Google does not port land lines.

So far so good. I purchased the required cable modem as directed by Comcast (Motorola SB6121 SURFboard DOCSIS 3.0). Check. Bought a new router as my two year old router has been needed more frequent resets. (Linksys E3200 High-Performance ) Check. Scheduled install of Comcast 20MBS service for yesterday.  Check.  Clean out the stereo cabinet where I hope to put all this equipment (and free a little more room in my micro-office.) Check.

Delay leaving for meeting Sunday afternoon to be there when the Comcast tech arrived and … Comcast was a no show. Somehow, it seems, our appointment was cancelled. Now rescheduled for Thursday. Grrr. Am I going to regret this choice?

Today I still went ahead with the line porting. I got a cheap TMobile pay per use sim card, popped it in my old Tmobile handset (unlocked that I use for travel), and ported my business phone to my mobile. That took about 2 days. Today I started the porting process to Google Voice. Now I have to learn the ins and outs of GoogleVoice, how to get voice mail and all the myriad of options. Mamma mia. It ain’t simple.

Then I set up the OBI110 and tested my phone with it. The audio quality was terrible with lots of breakup, but I suspect this is an exacerbation of the problem I’m having with my VoiP from Megapath, so I can’t judge the sound quality until the new internet service arrives. Yes, I’m impatient. I also need to assess if the headset I’m using is fried, further deteriorating sound quality. I’m hard on headsets.

But wait- that’s not the only change. I have been frustrated a the current limitation of our home audio/video system. I want to stream music from my computer, I want to get rid of half the devices cluttering up our tiny living room and I want to bring more music into my daily life, not just when I’m at my computer. So we bought ourselves an 28th anniversary present of a Sony home music system (Sony BDV-E780W Blu-Ray Disc Player Home Entertainment System which we got on sale much cheaper than the current Amazon price – yay! But it still hasn’t shipped. Boo. ) which will replace the Roku box, the BlueRay DVD player, the old Onkyo tuner  and trigger my husband to finally remove the VCR that isn’t working from the stack! The five small speakers will replace the huge, ancient (well used, loved and now not so great) speakers, freeing up more space in the micro-living room. We’ll be Freecycling the speakers.

The router I bought has a USB port and I plan to put a large external hard drive on that as my file back up (and if I can configure it with some of the constraints I’ve heard about Comcast) be able to access some of my key files from the road. Then I can also transfer all my audio library so I can stream to the new wifi enabled stereo and play on another remote speaker that, natch, came free with the stereo set. I understand that there are some format constraints with Sony (and which almost caused me NOT to buy it, but it was a weak moment, what can I say.)

The final part of my configuration update will be a new desktop. Since my computer is essential business equipment, I tend to replace it every 2-3 years, donating my old computer to Interconnection here in Seattle. They make it free and easy. Thank you, folks! I bought an iPad2 last summer – my first Apple product — and I hate to admit it, but I love it and use it. A lot. Which has me considering an Apple product to replace my pee-cee. For years, the money I invested in PC software was a major barrier, but I’m doing more and more in the cloud. I open Office much less often and everything else I can use on a Mac. So should I do it? What is the migration path? I have gone to the Apple store a few times considering MacBook pros hooked into my existing ViewSonic 21 inch monitor. Or the slimmer MacBook Airs. But to be honest, where I travel in my work, I rarely have secure places to lock up computers and I hate carrying that much money around. So I travel with cheap netbooks. So do I need a laptop? Why not an iMac all in one? SOOO many decisions. I have not decided on this last step and missed my December 31 deadline (for accounting purposes) so I’m sitting with the question. There is no urgency. It may, however, impact how I set up my remote drive on the hub. Hmmm…

It is no wonder my mom calls me every time she needs to change her tech configuration, or why my husband has me do most of it for him. This takes a lot of time and consideration.  Technology stewardship is not for wusses! Even for me, who helped write the book.

How do you manage your personal technology configuration? Any tips or breakthroughs? Please, SHARE!

 

It Is Here! Group Pattern Language Deck

I’m thrilled to learn that the Group Pattern Language Project has released the Group Pattern Language deck  ….and happy to add the deck as an an update to this post from 2010: Facilitation Card Decks.

I was part of the initial team, but honestly, I struggled with the discipline of writing patterns. My brain kept on spotting exceptions so I fell off the wagon after the first meeting. But I kept supporting from the side because I sensed this team really got something I simply could not grasp. Now their hard work has borne fruit. Here are a few snippets from the web page.

Welcome to groupworksdeck.org, the website about the Group Pattern Language Project’s exciting new deck of 91 full-colour cards to help facilitators and participants make their group process work more effective. The deck is accompanied by a 5-panel explanatory legend card and a booklet describing the purpose of the deck, how it evolved, and some ideas for games and other activities using the deck.

The cards, besides being quite lovely to look at, are a great way to stimulate our thinking about how we interact with others, how we design gatherings and how we work together. Look at a few of their suggestions on the about page.

Suggested Uses:

1.  For group learning or teaching of facilitation skills
Deal out the cards randomly, so that each person is holding a portion of the deck.  Have someone read, tell, or invent a story about an event:
(a) that was well-facilitated,
(b) that was poorly facilitated, or
(c) that they will be facilitating in the near future.
Have participants call out when the cards in their hands correspond to patterns that:
(a) were used in the well-facilitated event,
(b) could have been used to improve the poorly-facilitated event, or
(c) might be used in the upcoming event.

2.  For post-event reflection and debriefing
Lay out all the cards so everyone can see them.
Tell the story of the recent event.  As you do, identify which patterns were invoked and which might have been more effectively invoked.

3.  For a team preparing for a facilitated event
Place a large display board at the front of the room.  In the rows, list the nine categories; in the columns, list time stages:  “pre-event planning,” “beginning of the event,” “middle of the event,” “ending of the event,” “follow-up.”
Sort the cards by category.  Hand out the category stacks to individuals or groups on the team.
Have someone describe the upcoming event:  the objective, background, possible obstacles to success, etc.
Invite team members to select patterns in their category that could be used at each stage, and post the corresponding card in the appropriate row or column of the board (using a non-permanent adhesive).
Once complete, review the full arrangement on the board and discuss as a group whether it presents an appropriate strategy for the upcoming event.

4.  For intuitive guidance—using the cards as an oracle or fortune-teller
Can be done as part of preparing for an event or a during a break.
Focus on the situation you are seeking guidance for, turning it over in your mind.  Draw one card to give you inspiration for how to proceed.  Or choose a tableau to apply.  For example, five cards might represent, in sequence:  (a) the context/past situation, (b) current influences, (c) the current challenge you face, (d) unexpected future influences, and (e) outcome/resolution.
Use the cards personally or as a group to divine your current situation, future fortune, or what to do next.  Let your minds and imaginations and the group conversation guide you to what it all means, and have fun with it!

5.  For creating a case study to present in a class or workshop
On a board or flipchart, create a blank Storyboard with dates and/or times shown across the top.
In time sequence, tell the story of what happened, writing key events and facts on the Storyboard.  As you do, post the card for the pattern that was used at that key point onto the Storyboard (using a non-permanent adhesive).

6.  Assignments during a group session
As people walk in the door, or once everyone has assembled, give each person one random card and ask them to take responsibility for bringing that pattern into the group session as needed.

7.  For self-assessment and self-directed learning
Lay out all the cards.  Identify which patterns you feel most competent using, and which you would like to become better at.
A.  Personal Development Activity
Each week, select one pattern from the second list, and think about how you have used it in the past, could have used it, and might use it in future.  Keep it in a place where it’s visible and refer back to it at various points during the week.  Research situations where it has been used in an exemplary way.  Make a point of observing when it gets used in an event or activity you participate in, and how the facilitator effectively invoked it (or not).  (NB: If you are a facilitation teacher, you might similarly assign certain patterns to your students to study and research.)
B.  Group Development Activity
Sit in a circle around the cards laid out.  Give each person one or two sets of tokens (coins, paperclips, etc.).  Invite each person to lay tokens on: (a) the patterns they feel strong in already, and (b) the patterns they would like to get better at.  Take turns sharing about why you chose the patterns you did.  Teach each other by having the more competent group members tell stories and suggest approaches and exercises, and go to this website for further resources.

8.  Methodology Mapping
If you are an experienced practitioner of a particular process method (e.g.  Open Space Technology, Appreciative Inquiry, Future Search, etc.), you can use the cards to map that method.  Choose 5-12 cards that you think are most important or that tell the story of how that method works.  Then from that set, choose 1-3 cards to put at the very centre, the patterns that express the vital core of that method.  Use this to explain the method to others, from among your colleagues or on our website.

9.  In the middle of an event when the group is stuck
The deck can be used for “getting unstuck” in a variety of ways—by having the group reflect and talk about patterns that might be invoked (perhaps handing out the cards and/or displaying the full list of patterns), by guerrilla facilitation of someone in the group describing an “escape pattern” and then leading the group to invoke it, or by drawing an “oracle” card as in use (4) above.

I immediately wanted to start trying some of these ideas and will use the deck in some upcoming work.

Because I love the people who made these cards, I went out and bought 10 sets … some to use, some to give to clients and some to set free. I want to give four sets away to readers of this blog who help get the word out about the deck.

If you would like a set, please post a blog post about the deck and how you might use it, then leave a link in the comments. Make sure you include a valid email address when you submit your comment (only I will see it) as I’ll use that to contact you to get your address/mail you the deck. First four, folks! Starting NOW!

 Edit: January 12th. The Decks have arrived (THEY ARE BEAUTIFUL) so I’m going to put a deadline of noon PST, January 18th on my offer so I can then send the decks along!)

Learning from Failure (and cleaning my office)

It is that time of year. Accounting. Cleaning. “Fresh start!” Ha! I found this article among the debris. I am interested in failure as a productive practice. I am loving that people are considering FailFairs and there are various websites devoted to sharing failure stories. (Oops, this one appears to have… FAILED!) What is your most productive failure story? Pointers?

 

One of my current notable failures is the failure to turn draft blog posts into finished posts. There are over 240 in my queue. Hmmm….

Edit: Jan 7. Found another failure article while cleaning. Hmmm…

Digital Habitats Editable version of Chapter 10 – Action Notebook

John Smith likes to work on his vacation, it seems. 😉 Thanks to him, we now have an editable version of Chapter 10 of Digital Habitats… which in essence is a collection of all the worksheets from the book. I’ll let him explain! This is from the book blog.

We wrote Chapter 10 of Digital Habitats as a combination summary of the whole book and as a workbook that organizes the content in a roughly chronological / process order (instead of the logical, expository order we use in the book itself).  We imagined that people would copy pages of the book and write their responses on paper.  And we published a PDF version that you could print out and write on as well.  But we’ve found that it’s useful when people complete it together, discuss it, and share it at several different stages of “completeness.”

Anybody can vew the Google Doc version of Chapter 10

Step 1: View the Google Doc version using this URL: http://bit.ly/DH-chapter10

Recently a group of students in the Foundations of Communities of Practice workshop completed a Word-Doc version of Chapter 10.  It turned out that the process of responding to the questions was very useful to them and the results were very interesting to compare, even thought the communities represented seemed quite different one from another.

Being able to write in the Word Doc was more useful than the PDF version because the boxes could expand according to how much there was to say about a particular topic for a particular community.  (And in one community that was at a very early stage of development, it was useful to complete just the front end and skip the rest of it.)

Here’s how to make a copy so you can work through the questions that are relevant to your community using Google Docs:

  1. Step 2: Save your own copy of the document

    Point your browser to the original:http://bit.ly/DH-chapter10 .  You can’t edit the original version, but anybody can view it.  Log in to Google Docs. (See Step 1.)

  2. Save your own copy of the document by selecting “Make a copy” on the drop-down menu under “file”.  (See Step 2.)

  3. Find your new copy in your list of Google Docs and begin the hard / fun part: thinking through all the issues discussed in Chapter 10!  (See Step 3.)

Step 3: Edit your copy, discuss, and share.

We are considering having some systematic group discussions in CPsquare, comparing completed responses for many different communities.  I anticipate that the issues raised in Chapter 10 will be challenging and difficult for some communities, obvious for others, and irrelevant for some.  Understanding more about those differences should be very useful to all of us.

If you have a completed workbook that you would like to present, please let me know.  Either way, stay in touch!

via Digital Habitats: stewarding technology for communities » Editable version of Chapter 10 – Action Notebook.

Thanks, John!

Tips for Facilitating a Week in Change11 MOOC

A friend asked me to share any tips I had after facilitating week 8 of the massively open online course (MOOC) Change11. In the interest of openness, here is a copy of my response! I clarified my hasty email a bit and added a few more things in [brackets].

At 01:44 PM 12/22/2011, you wrote:

Nancy —

Last summer I agreed to facilitate a week of the change11 MOOC — I don’t know how to say no, I’m afraid. I’ve been so caught up in other responsibilities that I really haven’t followed it much so far. I know you facilitated a week. I have a presentation ready and some texts. Any tips on what I should expect/do during the week?

Hiya Friend

Haha, I don’t know how to say no either and I did week 8 in the midst of a massive Autumn of travel. I should have my head examined. But it turned out really great because I deeply connected with a few people… we resonated! (See theseprevious posts for more background.)

I, unlike most of the other week facilitators so far, did NOT prepare anything. I was aiming for experience and reflection and, besides, no time to prepare. Ha! What is important is to decide on your live events and get them on the calendar. [meaning days and times — remember this is global so consider time zones].One of the biggest complaints so far is these things are very last minute and people can’t get them on their calendars.

Then kick of the week with a live event (which seems to focus energy in this very diverse group) and then follow the hash tag. [My event was focused on a few key questions I put on slides in the synchronous meeting room white board. You can see the before and after versions here. I also did an DLT one on Tuesday and the wrap up event on Friday.  ]

What I did to see who was writing or tweeting was to add a #Change11 tag to my Tweetdeck and to read the #Change11 daily  that Stephen sends out with a pretty good collection of links. Then I followed the links and left comments on as many blogs that I found relating to my week. That took a bit of time, but the feedback was that this was really meaningful to people — particularly since we talked a lot about connection in week 8. Then I did a wrap up live event on Friday where Stephen and George peppered me with academic questions which I, frankly, didn’t relate to very well. But we had fun and that was ok. Then I wrote a wrap up blog post and included as many links as I could find to give everyone a little link love and recognition of their inputs for the week.

I followed up a bit more the week after, then returned to Change11 lurk mode. 😉 (see herehere  and here)

The reason I did the follow ups was because I was also talking about something that was a learning edge for me. It wasn’t “complete” and thus learning from everyone’s input was of value to me. Some may find this onerous work (and time consuming.) YMMV.

…deleted personal message…

Waving with lots of warm holiday choco-thoughts. Happy Solstice!

N