[ Home | Online Community Toolkit |Online Community Resources ] Confidentiality in Online Groups
by Nancy White, last edited March 2003
Confidentiality and the trust it protects is one of those issues that can (and should?) be expressed by our explicit and implicit norms and agreements. Because online conferencing often leaves a "written record," we must be cognizent of respecting confidentiality of that record. Confidentiality in a "Space"
There are some basic "nettiquette" issues on confidentiality across space. These are not some set of legislated rules, but more like norms. You Own Your Own Words (YOYOW), Copyright and Intellectual Capital This is an interesting subset of confidentiality. Or perhaps a set of it's own... ;-). When we invest our time here, we are sharing our ideas, thoughts, feelings and existing intellectual capital (IC)or knowledge. This has value. In the online world, there is very little clarity about what you can and can't do with such IC. Howard Rheingold (Virtual community pioneer) championed the approach of "you own your own words" meaning no one else could re-post or use them without your permission. But if you look at the terms of service (TOS) or user agreements on most of the online discussion spaces, you will see that when you clicked "OK" you signed over the rights to everything you posted on that board. Kinda scary, isn't it?
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