Online Community - General and Nancy's Musings - Some of these are just beginnings of ideas, waiting to germinate.

Articles

Online Community Design Resources

Online Facilitation and Hosting

Virtual Teams/Remote Work

Online Community Software and Web Based Community Platforms

Cyber Activism, Cyber Democracy, Community Networks and Advocacy (I know, odd mix. Things emerge...)

Cyberculture Resources

Cybercommunications Resources

Some of my Community Sites

Online Community-related Listservs and Newsletters

Full Circle BookShelf - always a few related books here.

MORE!! Online Community Links - Unsorted
Enter at your own risk...I like to bookmark many sites, but sometimes don't organize them too well!

Most of my articles are now in the toolkit so I'm discontinuing individual listings here. I'll just be posting external links here. For Full Circle articles, please go to the Online Community Toolkit - A collection of articles for building and sustaining online community by Full Circle Associates Nancy White, Sue Boettcher and Heather Duggan.

• Pew Internet Report "Online Communities: networks that nurture long distance relationships and local ties" - US, October 31, 2001
• Collaboration and Community by Denham Grey
• Community Defined: What We Know by Carol Anne Ogdin, Deepwoods Technology
  
• http://virtualcommunities.start4all.com - Gerrit Visser's index site rich with resources. Nice to have a European centric list that expands beyond some of the "same old" US sites!
• All Hail The Lurkers - by David Weinberger, publisher of the Journal of the Hyperlinked Organization (JOHO) newsletter and a frequent contributor to KMWorld Magazine. (12/8/99)
• Journal of the Hyperlinked Organization - from one of the Cluetrain Manifesto gang, a great newsletter. Subscribe.
• Salon's article on AOL and online community volunteers.
• Salon's article on the closing of Netscape NetCenter communities.
• Wendy Robinson's - page. She teaches an interesting course on Ethics and the Internet at Duke. Check out her student's projects!

• Community Building Articles from Heather Duggan and Sue Boettcher of Webcrossing.
• Design Principles for Online Communities - Peter Kollock
• Secrets to Successful Web Communities - 9 Timeless Design Principles for Community-Building - Amy Jo Kim . Her new book is also out. Check it out at here.
• BUILDER.COM - Web Business - Building online communities - All the relevant links on building community on CNET.
• CyberSoc's Virtual Community Toolkit - nice, compact overview of tools and resources, including free community and listserv platform/technology providers.

Subscribe to onlinefacilitation

• OnlineFacilitation list archive
• Twin Cities Freenet Guide on Facilitation - a good list of links to online facilitation resources
• Online Mentoring - an online learning module for those planning and teaching online courses, including a section on online facilitation. (added 4/2000)
• Lisa Kimbal's Moderator's Guidelines
• The Moderator's Homepage - an excellent resource
• PsyberNet Resources for Hosts of Internet Mailing Lists and Conferences - another authors pick of the best resource sites.
• Collaboration Self Assessment Tool - Although not specific to online facilitation, a useful tool. Needs an online addition!
• From Center to Periphery:Shifting Agency in Complex Technical Learning Environments - an interesting article which "describes the development a collaborative learning support system which evolved, growing with increased sophistication under the care and feeding of its users. The system took shape through a process of participatory action research .... This process reflects a shifting locus of control and agency, empowering users with tasks traditionally ascribed to instructional designers and knowledge engineers."
• Using Technology to Assist Facilitation - Mark MacDonald, Central Intelligence Agency
• Developing and Using Metaphors To Engage the Mind and Heart of Business - by Wanda C. McGee - This is an interesting article as metaphors are often used to help create a sense of place/space/group in online facilitation.
• Evaluation of the WebLab Dialog Model - a very interesting study of controlled small online dialog groups run by Reality Check. Must read!

• Virtual Team Facilitation Resources
• Virtual Collaboration- by Nancy White unfinished draft
• Title: Meeting the Intercultural Challenges of Virtual Work by Dr. George F. Simons (see his other articles at: http://www.diversophy.com/news_info/downloads.htm
• Genre Systems: Structuring Interaction through Communicative Norms July 1998 by Wanda Orlikowski, JoAnne Yates - "In this paper, we demonstrate that teams may use genre systems --sequences of interrelated communicative actions -- strategically or habitually to structure their collaboration. Using data from three teams’ use of a collaborative electronic technology, Team Room, over an eight month period, we illustrate that genre systems are a means of structuring six aspects of communicative interaction: purpose (why), content (what), form (how), participants (who/m), time (when), and place (where). We suggest that CSCW researchers, designers, implementors, and users may benefit from an explicit recognition of the role genre systems can play in collaboration."
• "Technography(tm) Center" is a portal to tools and articles for enhancing the effectiveness of virtual teams. Run by Bernie DeKoven, also of DeepFun.com fame.
• Lisa Kimbal's fine collection of papers on facilitation of virtual work groups
• GroupSense - this site has some great resources and links for virtual work groups.
• U of Michigan's Collaboratories - some great case studies for virtual collaboration.

• Opencomunity.com Version 0.1 of the site is a starting point for prospective buyers of community platforms.
• David Wooley's comprehensive and frequently updated review of conferencing software. He recently added free-web based systems to his extensive reviews (July 1999).
• Synchronous vs. Asnchronous Formats a look at some software options by Sue Boettcher
• To Thread or Not to Thread by Sue Boettcher
• Opencomunity.com Version 0.1 of the site is a starting point for prospective buyers of community platforms
• ForumHosts - a site devoted to helping you think through adding online forums to your web site. Geared for smaller, independent communities. Good gut information!
• Run on a PC. Have lots of browsers open? Crash alot? Try Release Ram -- a great, inexpensive utility.

Note: I've run out of time to review platforms before I post links here, so know that this comes with no "filter" or recommendations.

• Axista.com's Xcolla.
• BigMindMedia offers a hosted and customizable solution called Catalyst.
• Buildacommunity.com
• Caucus - a hosted solution, strong conversation tool.
• Chatspace.com ChatSpace provides real time community and customer interactions solutions. They package their award winning chat services with threaded forums, instant messaging and web based e-Mail to create a stand alone community module that can be integrated into a website.
• Communispace - From Communispace: "Communispace is a web-based environment that focuses on connecting people to people (not just people to documents) to achieve specific objectives, regardless of geographic, time, and organizational barriers. As a hosted ASP solution, it is easy to deploy rapidly within organizations."
• GroupMind Express
• www.ezboard.com - "ezboard is a leading provider of online community building tools. Our complete ASP solution allows anyone to create, manage and promote their own customized online community with ease. over 700,000 communities have been created, providing social spaces for more than 10 million users world wide each month and growing."
• Quicktopic - ad free, free and a lovely tool. I'm a fan.
• Thinkwell.Ca Collaborative online conferencing hosting for groups from friends in Canada.
• Web Crossing - from their site: "Web Crossing offers online conferencing solutions through discussion forums and chat rooms. Server-side scripting allows extensive additional web application development such as e-commerce sites, customer service applications, calendars, auctions, and more." They now also host a web based free-hosting solution (www.worldcrossing.com) for those wanting to build a small community as well as a community of users, http://www.webxharbor.com - a user community for WebCrossing.
• Prizm - is a suite of tools and solutions from Tom Simon. Microsoft centric.
• Want to have your service listed here? Email me

• See also NonProfits and the Net Resources
• The Institute On Governance (IOG) is a non-profit public policy think tank with an active interest in citizen participation issues, as well as the impact that information technology is having on politics and community development. For more on our work, visit at www.iog.ca. A recent project invovled the launch of a website devoted to "citizen-centred governance." The site, www.policity.com, includes a "Citizen Participation Centre" with resources and tools for those interested in implementing various citizen participation (CP) techniques or developing projects.
• Shaping the Network Society: The Future of the Public Sphere in Cyberspace - DIAC 2000 Conferece, Proceedings from the May 20-23 in Seattle. (Full Circle is proud to help sponsor this event!)
• Benton Foundation - communications in the public interest.
• A Wired Agora - - Minneapolis, Citizen Participation, the Internet and Squirrels
• Start an Online Commons - Short How-to Article
• www.publicus.net - Steven Clift's "Public Strategies for an online world."
• The Association for Community Networking
• Global 2000 Virtual Community Coalition - The Virtual Community Coalition is a loosely affiliated group of people, organizations, and events all over the world who are working together in the year 2000 to help promote democratic use of communication technology and discourage social exclusion due to inequitable access to communication.

• Tower of Babel - Multilingual, multicultural online community of arts and ideas.
• Riding the Meridian - an online publication about women and technology.
• Presentations from Virtual Communities Conference, Bath, 1999 - mostly powerpoint displays, but some interesting stuff!
• Frank Schaap's Cyber-Resource Page an excellent set of links to papers on cyberculture, gender and identity with some great stuff on MUDD/MOOs and governance.
  
• CyberCulture Listserv - "an electronic forum for the discussion of the implications of subjectivity and community in cyberspace"
• Cybersoc - home of Cybersociologist Robin Hamman and the Journal of Cybersociology

• Virtual Institute of Information - an interesting multilingual site with the mission "to research and exhibit telecommunications and mass media information while fostering the continued understanding of these fields and their implications for the future economic and social development of society."

• women2women - a women's community
• trAce Online Writing Community - a community of writers and those who love writing
• Cafe Utne - Utne Magazine's online salon
  
• Salon Magazine's TableTalk - a big, diverse set of conversations
• www.minds.com - Electric Minds
• The Well - one of the original online communities

Listservs

• Online Facilitation List hosted by Full Circle Associates
• TownTalk listserv on online community
• ForumOne Community Newsletter - Jim Cashel's excellent newsleter (more, Jim, MORE!)
• "The Virtual Community Mailing List (gna-vc) .."was established in 1996 as a forum for discussion and news about online life and community, the technologies that support them, ways and methods for their organization and design, and their social effects." Low volume.