Virtual Team Facilitation Resources

This list ages rapidly. I've just updated the links and had to remove many articles which can no longer be found at the URLs I had. Note that there are many more links now. This needs my attention, but... you know how it goes! (Feb 28, 2002)

Title	Author	URL	Keyword	Comment
The Virtual Agora: Online Ethical Dialogues and Professional Communities	Alan Tidwell	http://firstmonday.org/issues/issue4_7/tidwell/	ethics	An essay examining the emergence of ethical debate and discourse on the WWW and the effect of debates on communities. Interesting for those moderating professional discussion groups
The written world: On the theory and practice of computer conferencing	Andrew Feenberg	http://www.emoderators.com/moderators/feenberg.html	Interaction, Textual mediations, writing and personal presence	The section on moderation (towards the last third of the paper. Check out his ideas on contextualizing, monitoring and weaving at the back.
A Project Management Approach to Online Communication	Brian Hoyt	http://www.december.com/cmc/mag/1998/jun/hoyt.html	Virtual teams, teleconferencing	Note the three key facilitation objectives outlined of : acknowledgement, understanding and action/activity
Nurturing Community Through Collaboration	Carol Anne Ogdin	http://www.deepwoods.com/transform/pubs/DDB.htm and linked sub articles	Virtual teams
Principals of a Knowledge Leveraging Community Infrastructure	Gene Bellinger	http://www.outsights.com/systems/klcip/klcip.htm	Community design, systems	A concise and excellent overview of online group structure and possibilities.
The Joys of Togetherness	Heath Row	http://www.cio.com/archive/	Virtual work groups, intranets	General article full of case studies.
Working Together: Online Facilitation	IDRC	http://www.idrc.ca/books/848/work.html	facilitation online	Focused on the list serv environment, but a helpful overview.
Using Web-based Distance Education Tools to Promote Health Care Research in Developing Countries	Linda Lacey	http://www.aln.org/alnweb/magazine/Vol3_issue1/lacey.htm	Application example	An example of a specific application of online discussion. Interesting case study for facilitative learning online.
Developing the Team's Communications Strategy	Lisa Kimball	http://www.groupjazz.com/pdf/matrix.pdf	Interaction, virtual teams,	communications strategies, patterns and roles
Choosing Media Strategically for Team Communications	Lisa Kimball	http://www.groupjazz.com/pdf/choices.pdf	Virtual team tools	Nice grid of different communications channels/tools and potential applications
Team Effectiveness Strategies	Lisa Kimball	http://www.groupjazz.com/pdf/five.pdf	virtual teams	Nice, concise list of strategies and techniques for virtual teams.
Ten Key Elements for Team Leaders to Manage	Lisa Kimball	http://www.groupjazz.com/pdf/ten.pdf	Virtual teams, leadership	Roles
Managing Virtual Teams	Lisa Kimball	http://www.groupjazz.com/pdf/vteams-toronto.pdf	Virtual teams, types, characteristics	Roles, tools and techniques for working with virtual teams. Good general overview. Could go in other sections of Cybrary as well. Long. Ten Elements is shorter...
Research Issues in the Design of Online Communities	Mark Jones	http://www.cc.gatech.edu	Community design, work spaces	Approaches to design of virtual workplaces plus an interesting addition on communities of place. Part of an interesting set of conference proceedings.
Community of Inquiry and Practice	Peter and Trudy Johnson-Lenz	http://www.awaken.com	Online groups Online community	The most comprehensive report on practice of online group work. Much, much more on the site as well.
How to Make Business Chat Work	Richard Seltzer	http://www.samizdat.com/events.html	Chat Facilitation	Straight forward recommendations on using chat as a business communications tool
Electronic Journal of Organizational Virtualness	Various	http://www.virtual-organization.net	virtual organizations, virtual teams	A collection of recent papers on various aspects of virtual organizations.
Communication and Trust in Global Virtual Teams	Sirkka L. Jarvenpaa, Dorothy E. Leidner	http://www.ascusc.org/jcmc/vol3/issue4/jarvenpaa.html	virtual teams, Trust,	The definitive academic paper on trust in global teams.
Facilitator Development	TCS Learning	http://www.tcslearning.co.za	Facilitator competencies	Facilitator competencies for structure process, group process, learning, transformational and leadership facilitation
Practical Advice for Global Virtual Teamwork	Kathleen Knoll	http://www.cs.tcd.ie(See also her other papers at http://www.cs.tcd.ie/courses/	Virtual teams
A pattern language for study groups, 1999:	Joshua Kerievsky (still in draft form)	http://www.industriallogic.com/papers/khdraft.pdf	study groups, teams, pattern language	A pattern language approach to maximizing study groups.
Imagined Electronic Community: Representations of Virtual Community in Contemporary Business Discourse	Chris Werry	http://firstmonday.org	commercial online communities	The intersection of community and online business