Graphic Facilitators – Rosviz is back!

Michelle Laurie and I are excited to announce the 3rd annual graphic facilitation workshop (aka Rosviz!) in beautiful Rossland, BC, Canada, July 18-20th, 2012. We had so much fun at #1 and #2, we are going for #3! (See Sylvia’s great video from #2 here.)

Drawing on Walls at the 2011 Graphic Facilitation Workshop in Rossland, B.C.

You are invited to this experiential workshop which takes place almost entirely at the drawing surface!

We’ll start the evening of July18th by warming up our drawing muscles and silencing those pesky inner censors. The second day, we’ll build into the basic practices of graphic facilitation and recording. We will pay attention to preparation, the actual visual work, and follow up including digital capture of paper based images. Our third day will be devoted to participatory graphic approaches, practicing and giving peer feedback. You can expect to go away with icons, ideas and approaches which you can use immediately, as well as ideas about how to hone your practice.

When might we use this practice?

Sometimes our imaginations are sparked by a visual where words fail us. Think about when communities plan and imagine their futures, when teams consider the possible outcomes for their projects, when groups create maps to track their progress.  These are all opportunities to use visuals to engage and deepen community dialogue. You can use visual thinking to improve teamwork, communications, meetings, build engagement and to plan work. Step out of the PowerPoint rut!

Who should attend?
Facilitators, project managers, team leaders and members, town planners, teachers and anyone who would like to engage others beyond words.

Please Note: You do NOT need previous experience or have to consider yourself an artist. At some level, we can all draw and use visuals to enhance our communications and engage diverse audiences.

Quick details: Michelle will be hosting and we’ll both be co-facilitating. This 2.5 day workshop begins the evening of Wednesday, July 18th and ends mid-afternoon on Friday, July 20th.  Early bird pricing before April 1st is CA $690.00 and is CA $840.00 thereafter. (US Friends — it is about the same in dollars! If you have/want to pay in dollars, I can take those. NW)  Email Michelle to register: michelle.k.laurie(@)gmail.com.

via Workshop Alert – Rosviz is back! | Michelle Laurie rants and raves.

Monday Video: Small Gestures Are Worth It

MLK Google Icon
Today's Google Icon

Via Bernie DeKoven on Google+ comes this fabulous video about how the South African hamburger chain, Wimpys, rolled out their new Braille restaurant menus. Bernie has the talent for finding things that make me smile, but this one goes deeper as well.

I was tempted to use U2’s amazing video of their song about Martin Luther King (1984) as for my “Monday Video” as today is the Martin Luther King Jr. holiday here in the US. But I like the actions of the Wimpy video. Actions that speak, as they say, louder than words. Watch first:

 

The opening bit is “small gestures are worth it.” In all my years facilitating and leading, the story of the ACTION almost always comes back to small gestures. It may be big or small ideas that get us going, but the small gestures get us there.

My early geographical community leadership work found legs when I learned things like mirroring to better hear and understand what others were saying – usually with a small gesture that started with eye contact, leaning in to listen, and paraphrasing to work towards understanding. When I first started facilitating online around 1997, the simple act of welcoming and reciprocating opened up the magic of text based asynchronous conversation. As I returned to more face to face meeting facilitation, again the gestures of showing that I was listening, of helping make the act of “being heard, seen and loved” central to group interaction proved powerful. More powerful than any method or tool.

I’m sure you have stories of the power of small gestures. I’d love to read them in a comment or through a link. 😉

Sometimes small gestures take the tiniest amounts of thought and energy. Sometimes they are deep, profound gifts (like placing sesame seeds on a bun to spell in Braille.) What I know, is they are worth it. Happy Martin Luther King Jr. Day.

Questions That Frame Responsibility

I subscribe to the Strachan-Tomlinson Question of the Week email which sends out a provocative question (or form of question). They get me thinking and help me with one of THE most important facilitation/leadership/working skills I know of: asking questions. I’m not great at asking questions and am always seeking to improve my practice.

I have been intrigued by questions that help frame responsibility in a group, rather setting up an expectation that the convenors, facilitators, leaders, whatever — are responsible for everything. That is rubbish. This week’s question does that for me:

Question of the week | January 11, 2012

Ask “What is one thing you do not want to see happen
in this session”

This question enables participants to voice their concerns and contribute to norm setting in a group. Responses may also yield potential insights for the facilitator about previous group process experiences of participants. To bring this discussion to a positive conclusion, ask participants what they need to do to avoid what they don’t want to see happen in a session. This will result in people setting positive norms for working together. See Making Questions Work, Chapter 4, “Questions for Opening a Session”, p 88.

This reminds me of a question Peter Block  asked at the Nexus for Change gathering in 2008. It was something to the effect of “if this meeting (project, etc) were to be a failure, what would your role be in that failure? The guts of these questions all point to the idea of everyone getting “skin in the game.” Owning it. Not simply applauding or rejecting from the side. IN THE GAME. It is too easy to sit back and criticize. It is harder to foster the conditions, to create the invitation and ask the questions that get them to engage and own it. That’s why I like these questions.

For more on questions and methods that encourage ownership and responsibility, see:

It Is Here! Group Pattern Language Deck

I’m thrilled to learn that the Group Pattern Language Project has released the Group Pattern Language deck  ….and happy to add the deck as an an update to this post from 2010: Facilitation Card Decks.

I was part of the initial team, but honestly, I struggled with the discipline of writing patterns. My brain kept on spotting exceptions so I fell off the wagon after the first meeting. But I kept supporting from the side because I sensed this team really got something I simply could not grasp. Now their hard work has borne fruit. Here are a few snippets from the web page.

Welcome to groupworksdeck.org, the website about the Group Pattern Language Project’s exciting new deck of 91 full-colour cards to help facilitators and participants make their group process work more effective. The deck is accompanied by a 5-panel explanatory legend card and a booklet describing the purpose of the deck, how it evolved, and some ideas for games and other activities using the deck.

The cards, besides being quite lovely to look at, are a great way to stimulate our thinking about how we interact with others, how we design gatherings and how we work together. Look at a few of their suggestions on the about page.

Suggested Uses:

1.  For group learning or teaching of facilitation skills
Deal out the cards randomly, so that each person is holding a portion of the deck.  Have someone read, tell, or invent a story about an event:
(a) that was well-facilitated,
(b) that was poorly facilitated, or
(c) that they will be facilitating in the near future.
Have participants call out when the cards in their hands correspond to patterns that:
(a) were used in the well-facilitated event,
(b) could have been used to improve the poorly-facilitated event, or
(c) might be used in the upcoming event.

2.  For post-event reflection and debriefing
Lay out all the cards so everyone can see them.
Tell the story of the recent event.  As you do, identify which patterns were invoked and which might have been more effectively invoked.

3.  For a team preparing for a facilitated event
Place a large display board at the front of the room.  In the rows, list the nine categories; in the columns, list time stages:  “pre-event planning,” “beginning of the event,” “middle of the event,” “ending of the event,” “follow-up.”
Sort the cards by category.  Hand out the category stacks to individuals or groups on the team.
Have someone describe the upcoming event:  the objective, background, possible obstacles to success, etc.
Invite team members to select patterns in their category that could be used at each stage, and post the corresponding card in the appropriate row or column of the board (using a non-permanent adhesive).
Once complete, review the full arrangement on the board and discuss as a group whether it presents an appropriate strategy for the upcoming event.

4.  For intuitive guidance—using the cards as an oracle or fortune-teller
Can be done as part of preparing for an event or a during a break.
Focus on the situation you are seeking guidance for, turning it over in your mind.  Draw one card to give you inspiration for how to proceed.  Or choose a tableau to apply.  For example, five cards might represent, in sequence:  (a) the context/past situation, (b) current influences, (c) the current challenge you face, (d) unexpected future influences, and (e) outcome/resolution.
Use the cards personally or as a group to divine your current situation, future fortune, or what to do next.  Let your minds and imaginations and the group conversation guide you to what it all means, and have fun with it!

5.  For creating a case study to present in a class or workshop
On a board or flipchart, create a blank Storyboard with dates and/or times shown across the top.
In time sequence, tell the story of what happened, writing key events and facts on the Storyboard.  As you do, post the card for the pattern that was used at that key point onto the Storyboard (using a non-permanent adhesive).

6.  Assignments during a group session
As people walk in the door, or once everyone has assembled, give each person one random card and ask them to take responsibility for bringing that pattern into the group session as needed.

7.  For self-assessment and self-directed learning
Lay out all the cards.  Identify which patterns you feel most competent using, and which you would like to become better at.
A.  Personal Development Activity
Each week, select one pattern from the second list, and think about how you have used it in the past, could have used it, and might use it in future.  Keep it in a place where it’s visible and refer back to it at various points during the week.  Research situations where it has been used in an exemplary way.  Make a point of observing when it gets used in an event or activity you participate in, and how the facilitator effectively invoked it (or not).  (NB: If you are a facilitation teacher, you might similarly assign certain patterns to your students to study and research.)
B.  Group Development Activity
Sit in a circle around the cards laid out.  Give each person one or two sets of tokens (coins, paperclips, etc.).  Invite each person to lay tokens on: (a) the patterns they feel strong in already, and (b) the patterns they would like to get better at.  Take turns sharing about why you chose the patterns you did.  Teach each other by having the more competent group members tell stories and suggest approaches and exercises, and go to this website for further resources.

8.  Methodology Mapping
If you are an experienced practitioner of a particular process method (e.g.  Open Space Technology, Appreciative Inquiry, Future Search, etc.), you can use the cards to map that method.  Choose 5-12 cards that you think are most important or that tell the story of how that method works.  Then from that set, choose 1-3 cards to put at the very centre, the patterns that express the vital core of that method.  Use this to explain the method to others, from among your colleagues or on our website.

9.  In the middle of an event when the group is stuck
The deck can be used for “getting unstuck” in a variety of ways—by having the group reflect and talk about patterns that might be invoked (perhaps handing out the cards and/or displaying the full list of patterns), by guerrilla facilitation of someone in the group describing an “escape pattern” and then leading the group to invoke it, or by drawing an “oracle” card as in use (4) above.

I immediately wanted to start trying some of these ideas and will use the deck in some upcoming work.

Because I love the people who made these cards, I went out and bought 10 sets … some to use, some to give to clients and some to set free. I want to give four sets away to readers of this blog who help get the word out about the deck.

If you would like a set, please post a blog post about the deck and how you might use it, then leave a link in the comments. Make sure you include a valid email address when you submit your comment (only I will see it) as I’ll use that to contact you to get your address/mail you the deck. First four, folks! Starting NOW!

 Edit: January 12th. The Decks have arrived (THEY ARE BEAUTIFUL) so I’m going to put a deadline of noon PST, January 18th on my offer so I can then send the decks along!)

Tips for Facilitating a Week in Change11 MOOC

A friend asked me to share any tips I had after facilitating week 8 of the massively open online course (MOOC) Change11. In the interest of openness, here is a copy of my response! I clarified my hasty email a bit and added a few more things in [brackets].

At 01:44 PM 12/22/2011, you wrote:

Nancy —

Last summer I agreed to facilitate a week of the change11 MOOC — I don’t know how to say no, I’m afraid. I’ve been so caught up in other responsibilities that I really haven’t followed it much so far. I know you facilitated a week. I have a presentation ready and some texts. Any tips on what I should expect/do during the week?

Hiya Friend

Haha, I don’t know how to say no either and I did week 8 in the midst of a massive Autumn of travel. I should have my head examined. But it turned out really great because I deeply connected with a few people… we resonated! (See theseprevious posts for more background.)

I, unlike most of the other week facilitators so far, did NOT prepare anything. I was aiming for experience and reflection and, besides, no time to prepare. Ha! What is important is to decide on your live events and get them on the calendar. [meaning days and times — remember this is global so consider time zones].One of the biggest complaints so far is these things are very last minute and people can’t get them on their calendars.

Then kick of the week with a live event (which seems to focus energy in this very diverse group) and then follow the hash tag. [My event was focused on a few key questions I put on slides in the synchronous meeting room white board. You can see the before and after versions here. I also did an DLT one on Tuesday and the wrap up event on Friday.  ]

What I did to see who was writing or tweeting was to add a #Change11 tag to my Tweetdeck and to read the #Change11 daily  that Stephen sends out with a pretty good collection of links. Then I followed the links and left comments on as many blogs that I found relating to my week. That took a bit of time, but the feedback was that this was really meaningful to people — particularly since we talked a lot about connection in week 8. Then I did a wrap up live event on Friday where Stephen and George peppered me with academic questions which I, frankly, didn’t relate to very well. But we had fun and that was ok. Then I wrote a wrap up blog post and included as many links as I could find to give everyone a little link love and recognition of their inputs for the week.

I followed up a bit more the week after, then returned to Change11 lurk mode. 😉 (see herehere  and here)

The reason I did the follow ups was because I was also talking about something that was a learning edge for me. It wasn’t “complete” and thus learning from everyone’s input was of value to me. Some may find this onerous work (and time consuming.) YMMV.

…deleted personal message…

Waving with lots of warm holiday choco-thoughts. Happy Solstice!

N