A Virtual Conversation Overheard

Via the folks at TrainingZone.co.uk I saw a link to this great video. As someone who often challenges people about the false dichotomy of “real” and “virtual” or “online,” this video gave me a good chuckle. But beyond the chuckle, it is a good reminder of the assumptions we carry into both what we design and how we choose to experience in an interaction with others, be it face to face or online.

What assumptions are you carrying?

What does it mean to facilitate an online meeting?

The topic and practice of facilitating online meetings and webinars is cropping up all around my work and play life. People are asking a) when to use online meetings and b) how do to them – WELL! I am in the midst of preparing some resource materials, so I’d like to ask for your favorite resources. And to kick it off, here is a little three minute introduction Chahira Nouira of UN University in Bonn and I made this morning. We had tried Wetoku but the images weren’t so great, so we reverted to Skype and my Flip Camera. Keep it simple!

YouTube – What does it mean to facilitate an online meeting?.

Don’t forget, please share your best online meeting facilitation tips!

References on Lurking

I was asked about some useful references on lurking and lurkers this week, so I thought I’d refresh  myself with a few that I like. (I’ve written about ithere on the blog quite often over the years!)

Personally, I’m of the school of thought that lurking is a form of legitimate peripheral participation, that in most cases, if everyone actively participated we’d be overwhelmed, that we often and appropriately lurk offline and that lurking is not always “take and no give,” that people do in fact take what they learn one place and often use it and contribute elsewhere. It is more generalized reciprocity.

First, is an old discussion summary from the Online Facilitation list from 2003, compiled by Chris Lang which still has value to me. You an find it here   TIPs for Facilitating Lurking

Second is another distillation of conversation, this time from CPSquare. Download file.

Of course, this has been studied in the academic community, such as this paper on why lurkers lurk, from Jenny Preece and Blair Nonnecke (pdf prepub).

Finally, some fine blog posts on lurking by friends and colleagues. (Edited to add more links March 30)

My bottom line is one’s approach to lurking is context dependent. If full participation is a stated requirement (as in a job or a course) one must find ways to facilitate and enable that participation. The larger and more open the group, the more lurking is a natural and expected behavior.

Photo Credit:

ITC Keynote: The History and Future of Online Facilitation

Wow, they got the video up fast, so I guess there are two Monday videos today! Here is a recording of the keynote I did a little over 90 minutes ago! The presentation wiki has slides and I’ll reflect on the Twitter backchannel experiment (and thank all the Twitterfolk who helped make it happen) later in the week.

Online Facilitation 13 Years On: What We Learned and What Do We Need to Learn?